World of Warcraft DC's using Verizon Security Suite - fixes?

I am a new Verizon Fios customer and when I originally had the service installeda couple weeks ago, I did not install the security suite right away. I was using Norton 360 (Comcast) on my desktop and Windows 7 security services on my laptop. All was working well in terms of internat access, speeds, and WoW performance.
I then proceeded to install the security suite on my desktop and laptop and now WoW DC's after approximately 5 minutes whether I use direct connect (desktop) or wireless (laptop). Did not have any issues before installing the security suite. Turning off the features I have access to in the menu's does not help the situation. Using my laptop on a DSL wireless network at work location is fine with no disconnects.
If I am running the Ventrilo client software it drops connection as well and I have to close and relaunch it to get it working again. The DC and Ventrilo issue happen simultaneously. The DC's occur even without Ventrilo ruunning.
Were do I begin as I dread calling support and get pointed to Mcafee and Blizzard when the issue seems to be related to the Verizon router/fios services and probably Mcafee interaction. Also what is the "cleaner" program to remove Mcafee from my system?
Thank-you in advance for your constructive input.
Solved!
Go to Solution.

Not a fan of the Verizon Security Suite -- I think there are much better solutions with less overhead and at less cost than this product. With that said ... let's see about what you might be experiencing.
This sounds like a problem we were experiencing with our enterprise implementation of McAfee a few months back with their firewall/HIPS product losing track of "state" on open connections and closing them or inappropriately blocking subsequent packets because it say the traffic as "out of sequence". Try to find and temporarily disable the Firewall and HIPS part of the security product (might be in the Systray or you might need to go into Control Panel and find the firewall software and disable it there). See if that fixes the problem ... if so, then you have the same bug we encountered. Our problem ended up being a hot fix from the vendor.
Also, you did completely remove Norton 360 and all components before installing the Verizon product didn't you? If not, having contending security products on the same machine can give you are world of hurt.
The "cleaner" to which you refer is to address a specific scenario where you can end up removing the McAfee products using their uninstaller but for some reason parts get left behind or the uninstaller fails with an error. The cleaner will go in and find the errant parts of McAfee which got left behind and properly attempt to remove them.

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Pinging 195.12.244.153 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 195.12.244.153:
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19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.
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