World phone not syncing properly with Exchange on delete function

Hi, we are testing BES right now and currently have about 5 Curves and 1 world phone. The Curves work great, but the world phone will not sync the deleted item with Exchange. In other words, when an email is deleted from the device and it has been told to remove from both the device and server, it is only removed from device. When an email is deleted from Outlook, that message is not removed from the world phone. we don't have this problem with the curves and we've also tried hard resetting the device, and also tried using several different user accounts. the same problem exists every time. any ideas? we are trying to determine whether or not we will switch from treo/goodlink to blackberry and this isn't helping the cause. thanks.

i have validated that this is the case on all workd phones we are running. deleting from outlook doesn't delete from device and vice versa. not an issue with the curve however. what on earth is up with that? that is absolutely horrendous! good thing i didn't put one of these things in the ceo's hands. i'd probably be looking for a new job right now.

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