World Plan minutes used info...... Nonexistent, WOW!!

We signed up for the world plan several weeks ago, and if we had known that it would be this difficult to find out how many minutes we've used, we would have gladly pay more for a simple phone card.
So what's the deal folks? The website does not work. Under my services, voice, I see my WORLD PLAN, I see the usage bar, but there is no info, nothing even if you hover above it. 
I've called a bunch of phone numbers, only to be forwarded to a different department every single time. How can there not be a simple number or texting system in place for us to find out our usuage?
After three different verizon numbers, this is my last stop, the forum. How can things be this difficult? Can anybody share their success story on what to do to find out minutes used or minutes left? This is a great way to cheat customers. They don't know how much they've used, so they're conservative and leave minutes that cannot be rolled over. Or, they go over and get charged an arm and a leg. Venting!!!!!!

This topic is just a demise, and apparently there is no regulator interested into looking in schemes like this.  According to their disclaimer Verizon is supposed to update the timer showing your minutes left not later than 48 hours, currently they have not updated mine for over a week!!  The week before your minutes period is set to expire they deactivate that feature, so that you either use the least possible amount or go over your threshold to bill you additionally by the minute.   It is just unbelievable what happens with this out of control organization.......

Similar Messages

  • Tracking World Plan minutes used

    I have the Verizon World Plan 500 service, and would like to know how to be able to track the minutes used. I did signed-in to My Verizon Sign-In. However, I could not find the link/menu/tab to see the minutes used. Any help is appreaciated.

    Tried this Site and it says Sorry go back to the previous page.They seem to have difficulties and that is usual
    for them lately.You call and they tell you to go under this Site and they never check for themself that is not working.

  • World Plan Minutes

    Where are the World Plan minutes used on this new website? 

    Shame on you Verizon since they change web page a month ago they can't fix the problem wooooooooooow that's ridiculous

  • Verizon World Plan 500_tracking used minutes

    Since I have subscribed above plan I am not able to track used minutes. The website to check is missing the spot to click. Different talks to Technical Service have not solved the problem. Last week Rep told me that they working on my problem.

    I am having the same issue. My monthly period is suppose to end on the 12th of the month.  It is now the 18th of the month and it hasn't reset yet.  Additionally, it is showing that I've used 522 minutes of my 500 allocation. Amazingly, my Oct bill, produced on the 13th of Oct shows me using 443 minutes for the period 14 Sept to 13 Oct with my last overseas call being on the 24th of Sept.. Additionally, my 13 Sept bill showed me using 469 minutes ending on the 14 of Sept.  Something is screwy in the "State of Verzion".  
     It is almost impossible to figure out how many minutes you have remaining on your account and any point in time.  I would have to agree with  the previous respondent's comment that there is a method behind their maddening process, especially when they charge such a high 'per minute' rate if you exceed your plan's minutes.

  • World Plan 500 usage

    I have problem checking my usage on world plan 500.
    I agree with dissatisfied 100 100%
    " 's not nice to make it difficult to impossible to find the number of international calling minutes used.  It appears that you are hoping that people won't be able to find it and will go over their max minutes.. It is also completely unacceptable to change the website and not tell customers where the new location is.  It used to be difficult and a waste of time to find. Now it is impossible". .

    1.       Sign into My Verizon at https://www22.verizon.com/foryourhome/myaccount/ng​en/upr/nlogin.aspx
    2.       On Home page find “My Services” section & click on “Voice” link
    3.       Land on Home Phone Service page & see “Verizon World Plan Usage” section
    4.       Click “Manage” button to expand World Plan usage summary info
    5.       Click “Current Month” or “Prior Month” to view World Plan usage summary

  • Verizon World Plan - Calls to Philippines blocked, but can call using other providers

    We recently added Verizon World Plan to a regular (copper/non-FIOS) residential line, but calls to Philippines are being blocked with the message "We're sorry, calls to this area are blocked  VH005."  We can successfully dial the affected numbers directly with a T-Mobile cell phone and also using third party services like Startec, and have verified with Verizon customer servcie that we do not have an account block. Very frustrating, since we bought this plan specifically to call these numbers.

    Hello ChuckB,
    Do you have a Fios Digital Voice line or a POTS line?
    Frank
    Verizon Telecom
    Fiber Solution Center
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

  • Verizon World Plan 500

    How do track how many minutes you have available to use within a cycle when you purchase the plan in the middle of the month? Or, do your 500 minutes run from the date you purchase until thirty days from date?

    I have Digital Voice and World Plan 300. I have failed completely to find the usage charts. I went to myverizon2.0, then My Verizon Services and selected Home Phone and Home Phone Overview. Plan Details is in the left hand column. I click it and it opens a screen with 5 tabs - Account Overview, Bill, Payment, Account Profile and My Perks. Also, phone capabilities including World Plan 300, but that is only a description. No sign of an additional Plan Details as you stated in your post.
    Hubrisnxs wrote:
    as long as you have fios digital voice you should be able to get there this way  (myverizon2.0) you then have to go to the accounts overview page or the services page (verizon1.0web)
    under my home phone, I see plan details. I click it.    it pulls up and I see on the left hand side a 2nd plan details.
    I click that, and then I can see my minutes used.shows current useage as of xyz date, last call to lasted x min, total allowance 300 minutes, my cycle ends xyz,   
    has two tabs, current month and prior month
    Any suggestions what I am doing wrong?

  • World plan mintues

    in past i was able to see my world plan usage as a green bar . Since I download beta version i am not able to see the world plan information any more. Please help

    The difference in your usage is more than likely because the international minutes you used on the start of your next billing cycle (August) were added to end of the previous billing cycle (July). Unfortunately that is the way VZ works, and it is wrong as far as I'm concerned. You should make a complaint about it. The international minutes should coincide with the billing cycle. The way VZ does it causes you to pay more for your minutes because it can cause you to go over the 500 minutes that are part of the plan.
    Speaking to a representative will not help. I've tried and have gotten nowhere. This is an unpublished policy that should be stopped.

  • Unable to load data to Hyperion planning application using odi

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    2012-08-27 09:46:43,277 INFO [SimpleAsyncTaskExecutor-3]: Successfully connected to the planning application.
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    2012-08-27 09:46:43,355 DEBUG [SimpleAsyncTaskExecutor-3]: Number of columns in the source result set does not match the number of planning target columns.
    2012-08-27 09:46:43,371 INFO [SimpleAsyncTaskExecutor-3]: Load type is [Load dimension member].
    2012-08-27 09:46:43,996 INFO [SimpleAsyncTaskExecutor-3]: Load process completed.

    Do any members exist in the account dimension before the load? if not can you try adding one member manually then trying the load again.
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    John
    http://john-goodwin.blogspot.com/

  • Error while creating rough cut plannin profile using Info structure

    Hi,
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    Procedure
    If you want to capacity planning to be possible for this info structure, you need to enter a capacity key figure in the planning parameters for the info structure in the Implementation Guide.
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    G.Muthamil Murugan.

    Hi addy,
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    Muthamil Murugan.G

  • Buyer Beware!! No data plan when using Droid X as a hotspot!!

    I purchased the Droid X right when it came out and got the "unlimited" data and hotspot options.  I just received my first bill and it has $250 worth of data charges on it.  I called customer support and learned that hotspot data is not in the unlimited plan.  In fact, they do not offer a data plan for using the phone as a wifi hotspot  - it's pay as you go. 
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    CaboWaboMan wrote:
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    CaboWaboMan> nice name btw.
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    I stream pandora 5 days a week for hours upon hours a day and I use about 2.5 gigs of data per month, plus web surfing.  If i download a bunch of files on my phone that number will bounce up tremendously. 
    So...likely the excel files ammount to a matter of Kbs so it shouldnt be a problem to stay WELL within that 2gb limit.  I personally don't think it is worth the extra 20 bucks a month for 2 extra gigs.  I would transfer my excel sheet to my phone via USB and then send it direct from the droid to my recipient.
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  • Bought an Airport Express in Slovenia, planning to use it in Moscow. When configuring, Moscow is not an option for location. I ticked Ljubljana for set up; got green light, but network not working. Is choice of city the problem?

    While on vacation, I bought an Airport Express in Slovenia, planning to use it in my Moscow apartment. I plugged everything in, seem to have followed the directions properly for configuration - except for one thing.  Moscow does not come up as an option for location. So I tried ticking Ljubljana (Slovenia) as location (since that's where I bought it). The cycle seemed to have worked, I got a green light on the Airport Express, but the network didn't work.  I tried going in to change the location, and chose something called Universal, but the network still didn't work.
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    AirPort Utility for the iPhone, iPad, etc does not support the older version of the AirPort Express that you have.
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  • Increase planning performance using BWA?

    Hi,
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    Hi Divya,
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  • I want to use my Time Capsule as a central 'hub/hard-drive' in order to keep all my working files in one place. I then plan to use my laptops/desktops as peripheral devices for editing and creation of these files. Is it possible? Create a personal cloud?

    I want to use my Time Capsule as a central 'hub/hard-drive' in order to keep all my working files in one place. I then plan to use my laptops/desktops as peripheral devices for editing and creation of these files. Is it possible? To create a personal cloud?
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    The diagram was supposed to look more like this......
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                                                I
         I                           I                          I                            I                                   I
    Macbook Pro         iMac                 HP (PC)            OLD Macbook Pro           iPhone
    Sorry!
    Regards
    Joe

  • Create and Populate a Hyperion Planning Cube using Hyperion Data Integratio

    Friends,
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    Hi,
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    Cheers
    John
    http://john-goodwin.blogspot.com/

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