Worst Part of My Dad's Death Has Been Dealing with Verizon

My Dad died in November after struggling for months with brain cancer. He had been incapacitated for months before his death and had no money at the time of his death. I have been going through his mail and notifying the utility companies and other providers of my Dad's death. All immediately express condolences and, at most, request a copy of his death certificate before writing off his last bill. On the other hand, there is Verizon. I have been on the phone for approximately five hours with "customer service" about his account. I have been told multiple times that my Dad would not be receiving anything further or that I'd be getting a call back with more information. Today, my deceased Dad received a letter from a debt collector for the Verizon amount outstanding (its about $150). I told them of his passing. They said, "No problem we won't call or send anything else out...just call and let Verizon know." I did that again today and now I'm on the Verizon customer service merry go round again....been on hold for fifteen minutes as I type this message.
I'm so frustrated I just had to get this information out somewhere.
What a joke.

I would Google Verizon's Legal Department address let's see I found this web site with the address.
http://wiki.answers.com/Q/What_is_the_address_for_Verizon_Wireless_legal_department?#slide=4
Hopefully this will help you.
Good Luck

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