Would like to add pictures to claim, option to upload does not exist

I had a cake delivered to my mother in law and it was totally different than what was advertised. I filed a dispute with the seller and stated that the item was not as described. Seller went ahead and escalated it to a claim while replying substitutions are acceptable per the terms on their page. They delivered a significantly inferior and different product than as described and I would like to attach pictures as proof showing this. I see files can be attached but at this time it says "none." I want to make sure the paypal team sees the pictures before making a decision, because it's just unbelievable how inferior and different the actual cake is that was delivered. There's no way I could have expected what was actually delivered, even accounting for substitutions. Please help!

You can only send piccies if paypal ask for them. What you could have done was put in detail before the dispute was escalated the reasons the item was so above and beyond what was ordered. However I have to say that paypal do tend to find in favour of the buyer BUT you may have to return the item back to the seller trackable at your own expense before getting a refund. If the seller is a registered business then you can pursue them for return shipping costs (if that is what happened) via a small claims court or similar in your country. ***************************************** I give up my time to help you so a thank you or kudos would be cool.
Marking one of my replies as a solution would be appreciated if I sorted your problem.

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ABAP Dictionary: Activation
Transport request   : SAPK-301COINOTEXBAS
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tp path             : tp
Version and release: 376.03.74 701
Program start============================================================
Mass Activation
=========================================================================
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Activation Method..........: Inactv.
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Version to be activated....: M
Versions to be deleted.....: All versions are deleted
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*** Activate objects at level 3
*** Activate objects at level 4
Table ZAUTHCUST does not exist
*** Activate objects at level 5
*** Activate objects at level 6
*** Activate objects at level 7
*** Activate objects at level 8
*** Activate objects at level 9
*** Activate objects at level 10
*** Activate objects at level 11
*** Activate objects at level 12
*** Activate objects at level 13
*** Activate objects at level 14
*** Activate objects at level 15
*** Activate objects at level 16
*** Activate objects at level 17
*** Activate objects at level 18
*** Activate objects at level 19
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(W- Enhancement category for include or subtype missing )
(W- Enhancement category for include or subtype missing )
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Start phase 003 **********************************************************
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Objects not activated........................: 1
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Objects activated with warning...............: 1715
Successfully activated objects...............: 559
Number of objects to be deleted..............: 0
Objects not successfully deleted.............: 0
Successfully deleted objects.................: 0
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Not marked for DROP/CREATE: 0
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Successfully deleted nametabs................: 0
Nametabs that were not successfully deleted..: 0
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End phase 003 ***********************************************************
=========================================================================
Mass Activation
=========================================================================
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Return code..............: 8
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Phase 002..................: 00:00:01 (Final log)
Phase 003..................: < 1 sec. (Statistics on Activated and ...)
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End date and time : 20140324133339
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