Would Love to have an answer to this question (Photoshop CS6 on Mac OS 10.8.5)
First issue: Every time I initialized Type Tool (starting a couple of days ago) PS would crash. Thought maybe file was too large, odd because I've worked on very large files before but, reduced image size. Bring up Type Tool ... crash. By now Adobe has at least 20 crash reports from my computer alone in the last 48 hours. This is one issue.
After reading the forums, realize Photoshop CC is a big upgrage to CS6 and figure I may as well download and install that. Download, fine. Install at 51% crash. Install failed; Error Code '15'. Hmmm. Please restart your computer says the message and try again. Do this 6 times (hour gone now), same result. Read more forums, follow Adobe online expert advice. Same result (another 30 minutes burned). Follow the link to Chat Support ...........
Get on Chat Support and explain my issue (maybe there's something I'm missing here). Please install Adobe App Advisor.exe ... This is a Mac I say. OOOOPS, please install .dmg. Install, update Adobe AIR. Give me control of your computer while you watch and I'll fix the issue. Watch for a few minutes, this person doesn't know Mac OS I see. Once he or she (not sure, doesn't matter) finds what they're looking for, makes copies of .log files. These offer no suggestion to the problem. Solution, make new folder to install Adobe software (?!) and change Permissions on every Adobe folder on my computer. Hmmm, this doesn't help either. Okay, now I must log out and log in as Root user. Okay, fiddle around in my machine as Root for a bit. More folder fiddling, more permission changing, turn off Firewall. Nope, no good either. Silence for about 7 minutes, no response from Tech Support, I'm about to log out of chat.
Feeling very uncomfortable as all security disabled and am in Root ...... Sorry, tech glitch couldn't reply to you. Let me look at one more thing.
Now told, sorry nothing I can do. I'll set you up for a phone call tomorrow, bye. End Chat abruptly. (2 1/2 hours later)
Go back to start Photoshop, there is work I can do that doesn't need Type Tool will at least try to recoup some of the time lost until I get a call tomorrow from Tech.
Next Problem ...... NONE OF MY ADOBE SOFTWARE WORKS AT ALL NOW! NOTHING WILL EVEN START UP!! Says I must re-install Application Manager. Do this 3 times!
Back on Chat and the person hangs up on me while transfering to another Tech ......................
I AM NOT A HAPPY CUSTOMER.
I've been using Photoshop and Illustrator since the 90's .. Never have I had issues like this with either the software or support. I'm very disappointed.
Message when I try to start my Adobe Products: Illustrator CS6, InDesign CC, Lightroom CC, Dreamweaver CC, After Effects CS6::
Adobe Application Manager, required to run your product, is missing or damaged.
Please download a new copy of Adobe Application Manager from
http://www.adobe.com/go/applicationmanager.
Start AppMgr and it's running just fine.
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Can someone please have the answer to this question!!!?!?!?
i had my ipod for 2 years and its a 2nd generation and i was useing my old computer for itunes..but then i got a new laptop so i downloaded itunes again.i bought songs from itunes for my ipod...and i connected up to my laptop and everything was working but i notices that none of the new songs were on my ipod.i really need help on this question,idk if its the old email address i used or its the laptop itself.but i really hope that someone can help!
See your other post.
http://discussions.apple.com/messageview.jspa?messageID=9394213&stqc=true
(and if you work for apple.com why can't you ask someone at Apple yourself ) -
HT204053 Please can I have and answer to this question
Why has Apple not looking in to account merging if so many people are requesting for it.
Sorry, no one here will know what or why Apple may be doing/changing.
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Files on my computer. I upgraded the DNG file. I am using Photoshop 6. This camera takes pretty good pictures in JPG. but I would love to have the RWL files open.
Does anyone have any idea of what works?Realised pretty soon some thing was not right with images but continued work flow with out problems with any other import
Exactly what was not right?
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Hello, I have purchased and installed Lightroom 5 on my Mac Desktop. I travel with a MacBook Air and would like to have Lightroom 5 on this device as well. The MacBook Air does not have a CD/DVD slot. How do I get Lightroom 5 on my MacBook Air so I can use it while travelling?
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Just download and install 5.7.1. Don't worry about earlier versions.
You'll need to enter your serial number to license the software. -
Every time i want to download an app, i have to answer 3 security questions. How can I change this?
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The power DVD app is active, and seems to download ok. You have already deleted the app?
I suspect what is happeneing is that a download is in your queue, and is blocking the queue until it completes, thus the message every time you try to do a down load. It may be failing because while it thinks you have the app, it is not finding it, and doesn't know what to do. ( sounds like a poorly designed download).
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The next time they do an update, you may wind up in the same situation, so if it happens again, until they fix the download routine, you will get stuck again.
So try the suggestion, and see if this clears it out.
The other option would be to open your account in I tunes on your computer, let it complete the download there. -
I have photoshop cs6 for mac but I would like to make one of my 2 seats installed on my PC, how would I get another serial number since this one is just for mac?
Hi Matthew,
Perpetual products which use serial numbers are platform specific. You will not be able to use the same serial on a windows machine.
In order to use Photoshop on both Windows and Mac you will have to go for a creative cloud subscription.
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my new iphone 5 wont let me download music of apps i have to answer 2 security questions its been so long since i have used these i dont remember the answers how can i get past this to download?
In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
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but nobody knows for how long it will be available.
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What Firefox version is currently installed on the computer?
You can find the full version of the current current Firefox release (37.0.2) in all languages and all operating systems here:
*https://www.mozilla.org/en-US/firefox/all/
If you have a very old Firefox version then you could consider to uninstall that version to clean up existing registry keys (especial the uninstall key).
Make sure NOT to remove "personal data" when you uninstall Firefox, because that will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Check the Firefox program folder and remove the Firefox program folder if there are still files left in it.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
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*http://kb.mozillazine.org/Uninstalling_Firefox
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*http://kb.mozillazine.org/Profile_folder_-_Firefox
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Every time I sync my iPhone with iPhoto I end up getting duplicate photos on my iPhone. The other problem is that I can not delete the dups on my iPhone. Does anyone have an answer to this problem?
Mike whether I create a folder within the Pictures Folder that iTunes uses to sync photographs or just copy them into the main folder the result is the same, I end up with Photo Library plus another album containing an identical set of pictures as contained in Photo Library.
The User Manual for iOS5 states ...
You can create, rename, and delete albums on iPhone to help you organize your photos and videos.
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