Would someone at Apple please take serious steps to locate and block the bots that are attempting to take over Apple IDs?
I regularly get e-mails (which appear to be legit upon intense scrutiny) from Apple regarding the request for a reset of my Apple ID. Given how often and the timing of these e-mails (spead out and not bunched up like it would be for someone who actually mistook my ID for their own), it is clear that someone is making a serious effort to break into my account (and logically millions of other accounts). Would someone at Apple please take just as serious steps to locate these scumbags and put them down?
Thank you.
Thank you.
I've submitted the feedback where you've suggested. I hope someone will takw the problem seriously because there may come a day when the e-mails will end and my bank account will just get emptied by some cracker* who has found a flaw in the system and exploited it.
*This is the correct term, "hacker" is a style of programmer, while a "cracker" cracks computer-based security. Blame the Media and Hollywood for getting the terms wrong.
Similar Messages
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where are the patches that are being discussed all over in the media??? i have an iphone and ipad and have had no APPLE updates for a long time.
Thank you... one would think that if Apple needed to push out something so important they would make it more obvious!!!
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When I attempt to install a non-Apple app - in this case Rosetta Stone - I do not get the prompts to follow after inserting the CD. I have searched for a way to activate them with no luck.
Rosetta Stone does make a Mac OS X compatible version of their software. You may be elligible for a crossgrade or a Mac version of their CD. Or you might need to consider installing Windows on your Mac, if the disc only has a .exe file.
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I would like to place all my content in one location and share and move it as needed to my various apple devices. What's the best way to do it?
Hi,
I would suggest that is going to be an involved and complex process.
I would personally look into some of the invoicing and time scheduling software available and see if any fit your needs.
Take a look here: http://www.tuaw.com/2008/07/30/app-roundup-timekeeping-and-billing/
and here: http://www.tuaw.com/2008/07/31/app-roundup-timekeeping-and-billing-part-ii-the-q uickening/
for starters.
Best wishes
John M -
Can you please CLEAN up the podcasts that are no longer in service or being maintained? It's very tedious to click on someone's podcast to find that it hasn't been updated in 3 years.
This is a user forum and it is best to post these inquiries to Apple Feedback:
http://www.apple.com/feedback/
You are right, a lot of older dead podcasts do not belong in the podcasts section. But there is still a lot of these podcasts that have good information and deserve to still be listed. For example there is quite a few photography lesson based podcasts in which you can get good information from different sources. -
I am a novice. I just bought a nikon d5200 and would like to know which Photoshop would serve me well at this juncture. I do not plan on becoming a professional, but would like to be able to edit and enhance the photographs that I will take. With several Photoshop programs on the market please advise me as to which I should purchase for the purposes I described ?
I am a novice. I just bought a nikon d5200 and would like to know which Photoshop would serve me well at this juncture. I do not plan on becoming a professional, but would like to be able to edit and enhance the photographs that I will take. With several Photoshop programs on the market please advise me as to which I should purchase for the purposes I described ?
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Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
BalbiContact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact -
i dont remember the first apple id that link with my clash of clans apps. the problem now is i need to link my COC village and it keep saying "please log in with correct game center" is there anyway that i can retrieve my old apple id? please help me i dont want to lose my village, i have spent my money on that game to much. hmmm
thanks mate, but the problem is im using different apple id now, and after about 1 year play coc and today i want to link the village , suddenly coc said that
thats mean im playing this village with different apple id and it not saved. and the problem is i dont remember the first apple id and password that i use first time to download this game. hmmm it was so confusing, why coc and game center just make this thing saved with a new game center account. -
I need a copy of the PDF guide for version 12 I have just installed - the link that appears in searches takes me to version 13. Where can I get the version 12 copy please? (I bought the Photoshop Elements and Premiere Elements pack, but have only just installed and started to use).
Hi,
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Regards,
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Hi i have an ipod apple shuffle it was stollen and i recovered it now i cant acces my old music,and all the details that were inside it,these person deleted my stuff and installed his please help
This is an Enterprise iPhone forum. You will get more imediate assistance by going to the correct forum.
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PLEASE HELP ME. Some important emails have gone to an archive mail box and i really need them. Can someone please help me with how to view the archive email box and the emails that are in there?
http://kb.mozillazine.org/Recovering_deleted_mail_accounts
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Dear Apple, please but a big red delete click at the top of the interface
Dear Apple, please but a big red delete click at the top of the interface just like you did in Finder. Thank you,
The Keyboard Challenged PublicYou want a button to delete stuff from iTunes?
The Delete key and iTunes menu Edit -> Delete aren't enough?
Make suggestions to Apple here -> http://www.apple.com/feedback/itunesapp.html
What "big red delete click" at the the top of the Finder are you thinking of? I don't see it. -
I buy may iPhone 5 from the UK store ,, It s A new one and no one has used it before ,, the problem that it asked for an other apple ID !!! ,, my order for my iPhone is here in the UK store .. what should i do now ???? ,,, help me please
Take it back and ask for a refund or a replacement.
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How Do I Help Apple US & Apple Europe Stop Warring With Each Other And Fix The Problem They Created?
PROBLEM
Apple will not replace, as promised, the iPhone 5 (A1429 GSM model) that they gave me in London, UK, with an iPhone 5 (A1429 CDMA model).
BACKGROUND
My iPhone 5 (A1429 CDMA model) was purchased this year in September on an existing Verizon Wireless (VZW) line using an upgrade. The purchase took place in California and the product was picked up using Apple Personal Pickup through the Cerritos Apple Retail Store. I will refer to this phone at my "original" phone.
The original phone was taken into the Apple Store Regent Street in London, England, UK on November 15, 2012. The reason for this visit was that my original phone's camera would not focus.
The Apple Store Regent Street verified there was a hardware problem but was unable to replace the part.
The Apple Store Regent Street had me call the US AppleCare. At first they denied support, but then a supervisor, name can be provided upon request, approved the replacement of my original phone with an iPhone 5 (A1429 GSM model) as a temporary solution until I got back in the US. And approved that the GSM model would be replaced with a CDMA model when I came back to the US. I will refer to the GSM model as the "replacement". They gave me the case number --------.
The Apple Store Regent Street gave me the replacement and took the original. The first replacement did not work for reasons I do not understand. They switched out the replacement several times until they got one that worked on the T-Mobile nano SIM card that I had purchased in England, UK. Please refer to the repair IDs below to track the progression of phones given to me at the Apple Store Regent Street:
Repair ID ----------- (Nov 15)
Repair ID ----------- (Nov 16)
Repair ID ----------- (Nov 16)
The following case number was either created in the UK or France between November 15 to November 24. Case number -----------
On November 19, 2012, I went to France and purchased an Orange nano SIM card. The phone would not activate like the first two repair IDs above.
On November 24, 2012, I went to the Apple Store Les Quatre Temps. The Genius told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. They had me call the AppleCare UK.
My issue was escalated to a tier 2 UK AppleCare agent. His contact information can be provided upon request. He gave me the case number -----------.
The UK tier 2 agent became upset when he heard that I was calling from France and that the France Apple Store or France AppleCare were not helping me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault.
The UK tier 2 agent said he was working with engineers to resolve my problem and would call me back the next day on November 25, 2012.
While at the Apple Store Les Quatre Temps, a Genius switched the phone given to from repair ID ----------- with a new one that worked with the French nano SIM card.
Also, while at the Apple Store Les Quatre Temps, I initiated a call with AppleCare US to get assistance because it seems that AppleCare UK was more upset that France was not addressing the issue rather than helping me. I have email correspondance with the AppleCare US representative.
A Genius at the Apple Store Les Quatre Temps switched the replacement with a new GSM model that worked on the French SIM card but would not work if restored, received a software update, or had the SIM card changed. This is the same temporary solution I received from the Apple Store Regent Street in the UK.
By this point, I had spent between 12-14 hours in Apple Store or on the phone with an AppleCare representative.
Upon arriving in the US, I went to my local Apple Store Brea Mall to have the replacement switched with a CDMA model. They could not support me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. My instructions were to call AppleCare US again.
My call with AppleCare US was escalated to a Senior Advisor, name can be provided upon request, and they gave me the case number -----------. After being on the phone with him for over an hour, his instructions were to call the Apple Store Regent Street and tell them to review my latest notes. They were to process a refund for a full retail priced iPhone 5 64BG black onto my credit card so that I could use that money to buy a new iPhone 5 64GB black at the Apple Store Brea Mall to reoslve the problem.
The Apple Store Regent Street did not process my refund. He, name can be provided upon request, told me that the AppleCare US did not do a good job reviewing my case, that they were incapable of getting to the bottom of it like they were, and instructed me to call AppleCare US and tell them to review this case number and this repair id. I asked if he read the notes from the AppleCare US Senior Advisor and he would not confirm nor deny. When I offered to give him the case number he accepted but it seemed like would do no good. Our call was disconnected. When I tried calling back the stores automated system was turned on and I could not get back through.
Now I have the full retail price of an iPhone 5 64GB black CDMA on my credit card and Apple will not process the refund as they said they would.
I've, at this point, spent between 14-16 hours at Apple Stores or on the phone with AppleCare representatives, and still do not have the problem resolved.
SOLUTION
AppleCare US and AppleCare Europe need to resolve their internal family issues without further impacting their customers.
Apple is to process a refund to my credit card for the cost of a full retail priced iPhone 5 64GB black.
DESIRED OUTCOMES
I have an iPhone 5 (A1429 CDMA model) that works in the US on VZW as it did before I received the replacement phone in the UK.
Apple covers the cost of the solution because I did not create the problem.
Apple resolves their internal issue without costing me more time, energy, or money.
This becomes a case study for AppleCare so that future customers are not impacted like I have been by their support system.
Does anyone have recommendations for me?
Thank you!
<Edited by Host>Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple? -
I don't have the iPhone button, as illustrated in the first picture. I've tried the tips that are mentioned in the first few steps and still nothing. My phone won't sync at all! I'm not completely computer illiterate; but, I am not well versed either. Could someone please tell me what I need to do to bring this back so I can sync my phone and laptop (windows op system).
The screen-shot is on a Mac computer. It is very similar in Windows iTunes. Have a look at this set of instructions instead.
http://support.apple.com/kb/ph12313
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