Would someone tell me where the customer complaint is?

I have bought T520 5 months ago for 2000 pounds.
The rescue and recovery never works, the wifi stopped working after 3 weeks, and the computer can not be shutted down.
To fix the problems, I upgraded my warranty from carry-in to on site, the worst part is I spent 2 weeks and 5 phone calls to upgrade my warranty, the first 2 calls provided me wrong e-mail address, which the custome service blamed this fault on me!
I searched the entire website and can not find a place for customer complaint.
So I was wondering if someone has found it or it doesn't exist at all.
Thanks very much for information and advice in advance.
Solved!
Go to Solution.

Hi Cybabyfish,
Having just done a quick search, i have come across this email address...
[email protected]
Doesn't seem much of a direct complaints line, but having searched, it would seem that many people are finding it difficult to get directly to the complaints team.
The site I found though does give a telephone number as well...
http://shop.lenovo.com/SEUILibrary/controller/e/web/LenovoPortal/en_US/special-offers.workflowhowPro...
Hope that helps?
Thanks
Andrew

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