Would you help me to close my Adobe Creative Cloud account?

Dear Sir/Madam,
Hello! Would you help me to close my two of Adobe Creative Cloud account
[personal information removed to foil spam bots... JTS]
[This is an open forum, not Adobe support, please do not post personal information]
My contact email [removed]
Grace Chan
12/6/2014
10:04pm

Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help

Similar Messages

  • Would you help me to close my two of Creative Cloud Account

    Dear Sir / Madam,
         How are you ? Would you help me to close my two of Creative Cloud Account
    [personal information removed to foil spam bots... JTS]
    Thank you for your help!
    Grace Chan
    6/6/2014
    09:22pm

    Hello Grace,
    I have sent you an email on your email address.
    Please and for security reason, avoid to post your email address publicly and ear please get in touch with me by email.
    Thank you.
    Arnaud.

  • So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!

    So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!
    It's a shame there isn't just a 'cancel' button, but ...

    Here's how
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • How do I migrate my Adobe Creative Cloud account (I'm on a $19.99 monthly subscription) to a different computer?

    How do I migrate my Adobe Creative Cloud account (I'm on a $19.99 monthly subscription) to a different computer?

    All you need to do is install Adobe Creative Cloud application using which you can download CC apps .
    https://creative.adobe.com/products/creative-cloud
    Reference :
    https://helpx.adobe.com/creative-cloud/help/install-apps.html

  • How can I delete my Adobe Creative Cloud account?

    I want to delete my Adobe Creative Cloud account, but I don't know how.

    Do you mean you want to cancel your subscription or remove the creative cloud apps? Please ellaborate the issue.
    Please check the "Cancel your membership" section under Membership & Account,  mentioned in the below article to Cancel your subscription.
    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html

  • Re-image a system without deactivating adobe creative cloud account.. How do I reinstall creative cloud on my system..

    re-image a system without deactivating adobe creative cloud account.. How do I reinstall creative cloud on my system..

    http://helpx.adobe.com/creative-cloud/help/install-apps.html

  • I have a Adobe Creative Cloud account, But I have trial versions of Adobe products? Why?

    I have a Adobe Creative Cloud account, But I have trial versions of Adobe products? Why?

    I've written on this forum about my problem with this, too. Today, being the first of the month (I suppose) evreything comes up saying it is the trial version again. I hit continue trial, but today Acrobat comes back everytime it gets launched asking the same frustrating question. The only advice I was given was to uninstall and reinstall. I've done that more times than I can count since I signed up for Creative Cloud months ago. I also own TS4, and I've wondered if there is some interaction problem there - especially with Acrobat, as it TS4 also comes with that "module" as well as Bridge, Application Manager, etc.
    I *really* wish they would get the bugs out of this whole Creative Cloud licensing thing...
    -Laurie

  • Ich habe adobe creative cloud account und möchte auch LiveCycle es4 haben, soll ich dafür extra bezahlen, oder beinhaltet adobe creative cloud es?

    ich habe adobe creative cloud account und möchte auch LiveCycle es4 haben, soll ich dafür extra bezahlen, oder beinhaltet adobe creative cloud es?

    LiveCycle hat mit CC nix zu tun. Das mußt du schon separat kaufen...
    Mylenium

  • How do you disable the uploading capabilities in Adobe Creative Cloud?

    Is there a way to disable the uploading capabilities for Adobe Creative Cloud? 
    I just want users to get the downloads for their Adobe Products and not be able to upload anything to the cloud.
    Any input would be greatly appreciated. If there is a solution, please send me documentation or a "how to".  That would be very greatly appreciated!

    Stop paying, the programs stop working
    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Disable my adobe creative cloud account

    i wish i will disable my account and delete my profile.
    How I can be done it?

    Hi,
    What plan did you join?
    http://www.adobe.com/products/creativecloud/buying-guide.html
    You might find some information here too:
    http://helpx.adobe.com/it/x-productkb/policy-pricing/cancel-membership-subscription.html
    regards,
    steve

  • I have adobe creative cloud how do I get adobe muse

    I have adobe creative cloud how do I get adobe muse.
    Do I have to but adobe muse separatly or does it come with adobe creative cloud. if so can some one tell me how to download it

    Hello,
    in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it becomes a little bit complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
    Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
    1. Maybe you have to activate/deactivate, so please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
    3. You did already try "uninstalling and re-installing". Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
    4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    And if you still dont't find Muse after this procedure, Adobe has provided these things, you should use:
    Creative Cloud Help/Troubleshoot download and install issues
    https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html (How many computers ...)
    and brandnew: Creative Cloud Help/App doesn’t open; progress wheel spins continually
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
    Hans-Günter

  • Is an Adobe Creative Cloud active subscription needed for the Adobe Photoshop streaming trial?

    Hello Adobe community,
    I am here on behalf of the Manhattan College ITS department.
    My supervisor has asked me to look into the free trial for Adobe Photoshop Streaming (APS) and we would like to try it out because it is free.
    However on the website for the APS trial, it says you need an active subscription for Adobe Creative Cloud (ACC) in order to participate.
    On the APS trial page, it states that an ACC account is needed for an individual signing up for the trial but it is not made clear for the institution.
    I'm assuming that it is required, but I would like to hear back from an Adobe rep.
    Thank you,
    Tanvir Khan
    Client Services Technician (ITS)
    Manhattan College

    Adobe Resellers http://adobedealreg.force.com/PartnerSearch?lang=en
    -http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

  • Cannot download PS, and I already downloaded Adobe Creative Cloud

    I hit the "Download Photoshop", but then I keep getting asked to download Adobe Creative Cloud (which I have already done). And the screen will not let me proceed from there. It keeps asking me to download Adobe Creative Cloud. Please help.

    Hi,
    Please post the error screenshot.
    If you are having issues with installing Adobe Creative cloud, then
    Please run the Cleaner tool to remove Adobe Creative Cloud App from :http://www.adobe.com/support/contact/cscleanertool.html
    Then try installling it again.
    -Pragya

  • Accidentally deleted Adobe Acrobat XI Pro from Creative Cloud account - how to reinstall?

    I have an Adobe Creative Cloud account and it will not allow me to reinstall Adobe Acrobat XI because it thinks it is updated. However, I accidentally uninstalled it, trying to prevent it from over-riding an older Adobe Acrobat install I had. I now need to reinstall it.
    How can I get the Adobe updated to recognize that Adobe Acrobat is not installed? I've had it recheck several times over the last 2 months.
    The Adobe site will not download it, even though I select the "download" button, nor will the Creative Cloud account installer.

    Shut down Acrobat and any Creative Cloud application before doing this procedure.
    1    Rename caps folder.
              a.  Using the Finder menu Go>Go to Folder.
              b.  In the "Go to Folder" window put the following path:  /Library/Application Support/Adobe/
              c.  Rename the folder named "caps" at this location to something else (i.e. OLD_caps):
    /Library/Application Support/Adobe/caps
    2    Install Acrobat from within the Creative Cloud application.
    3    Rename new caps folder.
              a.  Using the Finder menu Go>Go to Folder.
              b.  In the "Go to Folder" window put the following path:  /Library/Application Support/Adobe/
              c.  Rename the folder named "caps" at this location to something else (i.e. NEW_caps):
    /Library/Application Support/Adobe/caps
    4 Rename the OLD_caps folder back to "caps"
    5 Now you should be good.
    *Note:  The "caps" folder contains the files that the Creative Cloud application reads to show what IS and IS NOT installed.

  • Adobe Creative Cloud app doesn't run

    Just tried to use my newly Adobe Creative Cloud app today after signing up for an Adobe creative cloud account. I have Mavrick Version 10.9.3 and I cannot run the application Adobe creative cloud app. Every time I run the program it starts to load and then exits immediately with no error. Talked to Adobe tech support was not able to resolve the problem. Anyone else having this problem?

    I have a similar problem, my CC desktop app just shows the loading animation, usually crashing as well. I've tried reinstalling the app but nothing seems to be working.
    Please post up if you find anything =)

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