Wow, nothing but problems with BB Link after update

Since the last update to BB Link which included Outlook one-way sync of calendar and contacts, have had nothing but issues.
Link won't perform the Outlook sync.  Says the phone is disconnected.  It isn't!
Unless I have USB mass storage on the USB connection to computer won't recognize the phone.
Backup for both Playbook and Z10 are not working.  One Z10 backup chance was presented, but Link crashed half way thru and has not offered another backup since on either the PB or phone.
I changed the frequency to daily (from weekly) to see if this would trigger a backup attempt...nope.
Conclusion: Link Stinks!

Hi ForrestB,
Sorry to hear about the issue you are having. This KB article may be of some assistance resolving this issue. "BlackBerry Link will not detect BlackBerry 10 smartphone when connected using USB" KB33535
Let me know if that helps.
-FS
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