Wow the new firmware has made a mess of my Touch, Creative please resp

Okay, first I find out that some of my music is missing track number tags and is now listed in alpabetical order. Next, Media Source doesnt detect my Touch at all, so I have no easy way to fix my tags. So I have to move the music off my player, tag it all again, delete it from my Zen (because just overwriting doesnt work), then upload the newly tagged music to my Touch. But it gets even better. Alot of my folders in the Media Explorer contain random files names and some songs are in different album folders.
http://i8.photobucket.com/albums/b/MrCookie989/****youcreative.jpg
This is the album by The Who "Li've at Leeds", which does NOT show up on my Touch even though it is there. Notice that some tracks have the right filename (summertime blues, fortune teller), but some tracks that have filenames from artists like MC Chris (geek) or are from the Castlevania SOTN soundtrack (Awakend Soul). These are in fact all the songs for The Who "Li've at Leeds"...BUT THEY DONT HAVE ANYWHERE NEAR THE RIGHT TAGS! Needless to say, Im just a bit mad that this has happened to my music.
So, Creative, please tell me there is something I can do to fix this other than going through all of my 30+ gigs of music. If there isnt anything I can do, then Creative will never recieve my business again, and I have bought several players from them over the years, But this is outrageous.

I wish I could help you here, but wanted to ask you how your Touch listed tracks without a track tag in correct order before the firmware update? Mine did not do this before or after--listed anything without a track tag in alphabetical order. I have to assume you had to reload all your music after the firmware? I thought this was necessary as the player erased itself during the upgrade. Is it possible the tracks on your player were previously OK, but somehow the ones in your computer library got changed? This has happened to me. I really don't use MediaSource much at all, but Windows Media Player 0 has that "feature" where it will "correct tag info" from the internet. I found this kept changing my tags, sometimes to wrong info. I turned that "feature" off, as it was driving me crazy having WMP undo all my manual corrections all the time. When I rip a CD, I manually tell WMP to get the info from the internet. One of the crazy things was the "album artist" tag in WMP, which the Zen sees as "artist". I have many albums where the WMP database (forget which online one they use--Gracenote?) sees a whole bunch of "album artists" for one album by the same group. This really screws up the "artist" menu on a Zen Touch--you can't find anything! "Album" tag was OK, though, so it was fairly easy to group-select in WMP0 and retag---only to have WMP overwrite my correction shortly thereafter with the wrong info again. I wonder whether MediaSource does this, too. The reason I mention this is that there were a few times (before I figured this out) that my Zen Touch was fine and my computer library was all screwed up. If this happened to you, and you reloaded your Touch from a library with messed up tags, I can see how you would have a problem.

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