WOW USB Headset keep loosing sound - have to constantly unplug and plug it back in

I have tried to find a solution everywhere but no luck.
I got this headset a month or two ago but recently i have had to start unplugging and plugging the usb connector back in at either the computer or headset end.
It just randomly cuts out and I hear nothing. When it works i have no other issues with it. Although come to think of it, it does sometimes increase audio by intself when i plug it back in.
any help would be great. Is this a hardware issue, is this a USB/windows 7 32 bit issue.
Im using Windows 7 32bit
AMD Phenom 2 965 chip
Gskill 10666 ram
Ive never had issues with a regular headphone jack headset

Yes...when i bought it...mid august it updated the firmware.
i have checked and the latest firmware is July. that would have been the one installed.
This is really anoying...tonight its been doing it ever 5 minutes...

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