WP8.1. on Lumia 820 is permanently synchronising G...

Hello,
My Windows Phone 8.1 at Lumia 820 is draining my battery. I think I found the cause: it is permanently synchronising one of the Google accounts I've set up. As it is syncing I can't open the account nor remove it - let alone edit the settings of the account. The other Google account is creating no such issue. I can't find anything weird in the settings of the Google account itself.
My Lumia 820 is fully up-to-date it says.
What can I do?
Robert
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Which is of course something I would have liked to avoid. However, it seems to be the only thing left as the soft reset didn't work either

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WP8 Nokia Maps Lumia 820 - Offline Maps Can't Dele...

Hello,
I have a Nokia Lumia 820 with approximately 1GB of memory free.
I am trying to download an offline map (approximately 150 MB) but I am always getting an error stating: "Not Enough Room, you need at least 1,137 MB of free space on your phone to get this map".
I get the same message when I try to delete a previously downloaded map!
Anyone had this issue before? Any help wuld be appreciated.
Thanks.
Solved!
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One year later, this bug is still around: Nokia Lumia 1520 (1028.3562.1402.0001) with HERE Maps 3.5.486.8.
In our German section, there is a guess, this relates to ‘maximum memory use’ (quota) which we all know from our Symbian days until Nokia Maps 3.01. It looks like the quota is fixed at 50%. Or stated differently: If your map data is larger than the remaining free memory, you get this error. or stated correctly: If your remaining free memory gets smaller than your existing map data, you get this error.
Therefore, my solutions are:
to remove a very large country like Russia or China,
(three dots, horizontal ellipsis) Options » Delete all maps, or
to use a memory card and Lumia storage check beta.
The beta version still works on my Lumia Black. Because the now included Storage Check does allow Maps on memory card, you still need that beta. And because you cannot search and find that app from the internal Windows Store, you have to enter the above link into the Internet Explorer within your Lumia – or you download and install the XAP file manually.
Consequently, to download the whole HERE world, one needs a 64 GB memory card.

Lumia 820 cannot connect hidden WIFI with special ...

Dear all,
I found Lumia 820 could not connect hidden WIFI (non-broadcast SSID) with special configuration. Just as shahidzafar said in Microsoft community (http://answers.microsoft.com/en-us/winphone/forum/wp8-wpnetwork/nokia-lumia-820-cant-connect-to-hidd...). I face the same issue with his Lumia. Could anyone face the same issue? Do we need to update some patch for Windows system on Lumia? Thanks.
Tianhao.

I have exactly the same problem. Would appreciate some advice.
Please don't suggest changing the settings in the corporate network - this is simply impossible. And unnecessary, as I can judge from the other Windows-phones of my colleagues (not Lumia 820) which CAN connect to the hidden network.
Thanks!

No Push Notifications with Nokia Lumia 820 WP8

Our Servers are Setting up very well and are tested and installed by a Lync Partner. Push Notifications for Lync 2013 App on Nokia Lumia 820 doesn't work.
Thanks for your help

By default, push notifications are turned off.
You need to configure your Edge Server to have a federation relationship with the cloud-based Lync Server 2010 Push Notification Service, which is located in the Lync Online datacenter, and run a cmdlet to
enable push notifications
For details, you can check
http://technet.microsoft.com/en-us/library/hh690047.aspx
Lisa Zheng
TechNet Community Support

Maps disappeared from settings in my lumia 820

Please help me to recover maps in my settings on Lumia 820. I can't use here maps or here drive anymore. Thanks for any help.

Hi, wonderwhynot. Welcome to the Nokia Support Discussions! What were you doing with the phone before this issue started? Are you receiving any error message? What troubleshooting steps have you tried to solve this? BTW, where are you currently located & where did you purchase the phone?
Have you tried to reboot it? Press and hold the volume down & power keys? How about uninstalling & reinstalling the apps? Make sure that your phone has the latest software update:
http://www.nokia.com/global/support/software-update/wp8-software-update
Keep us posted.

Frequently hanged after GDR2 update in Lumia 820

Hi Experts
i'm using Lumia 820. last august i update my Lumia 820 to GDR2 update aka Amber update. I purchase my handset from sigapore using Starhub promotoion but it was a open handset. later i came to bangladesh and face some problem with power. i took it to my local nokia care center. than they update it to GDR2 after that my handset is frequently hanged. it hangs when i switch on the WiFi or data connection.
I suspect my OS is not loaded 100% correctly.
My device is information
OS version: 8.0.10328.78
Firmware version: 3047.0000.1328.3001
HW revision number: 1.0.0.0
Radio Sw version: 1.0.202132.3
Chip SoC version: 8960.
another interesting thing is after this GDR2 update my 4G version is no more available.
please suggest what should be my setps to make this device stable.it was stable with the old FW but after GDR2 it is not stabel. i love Lumia/WP8. it is 100% fit with my life style.
i dont want to take this device to local nokia care agina. i dont trust them. please advice how i can improve my device without taking it to Nokia care.
thanks for every expert comments.
regards
Sayeed

You can try resettng it but if it doesnt resolve, I suggest you bring it back to the care point so they can reflash it. I suspect they may have used the wrong version.

Lumia 820's touchscreen is jittery after update to...

So I have a Lumia 820 that used to run WP 8.1 Dev Preview. The scrolling and the Word Flow keyboard were absolutely perfect while the phone was running WP8.1 Dev Preview.
A few days ago I updated the phone software to Lumia Cyan and since then I've noticed that sometimes -- just sometimes -- the touchscreen becomes all jittery. This is most obvious in the operation of the Word Flow keyboard -- occasionally words don't register at all and the swipe pattern becomes jagged, as opposed to a smooth swipe during normal operation. Also, the screen jitters when I zoom in and scroll on an image or in an app.
I've noticed the issue becomes rather more pronounced when the phone is charging. It's not a deal-breaker or anything, but it's curious nonetheless.
Is there any way I can fix this?
Attachments:
wp_ss_20140902_0003[1].png ‏45 KB

This problem seems to appear and disappear all by itself.

Update amber for lumia 820

when we can update lumia 820 to amber Because wp 8 Have very Defect
are
Solved!
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i think WP8 series is not total bug proof even i own lumia820 and have a problem>> http://discussions.nokia.com/t5/Nokia-Lumia/Lumia820-wont-let-me-access-settings-when-Micro-SD-card-...
hope they solve it. i have submitted my 820 to nokia care and i am not sure if they can solve the problem!
this kind of problem makes me feel as if i am a beta tester
nn.m

The sad story about my Lumia 820 :(

Thanks for taking the time to read.
https://www.facebook.com/photo.php?fbid=10203833800867360&set=a.2960307128635.2154110.1290248636&typ...
I hope soon I'll join the happy WP8.1 crowd again, somehow....
- Please let me know if I'm the only one that thinks that the Lumia 820 is a symptom of bad produce by Nokia!
- Por favor avise-me se eu sou o único que pensa que o Lumia 820 é um sintoma de má produzir pela Nokia!
http://tinyurl.com/luwx3gs

Believe me I did. The gel case that was fitted did not prevent the LCD screen to break. It fell on its side... I honestly believe there is an issue with the weight/size ratio of the 820. From all the Lumia's only the 520/620 are the 'right' size/weight. I'm sad Nokia does not have a better protection option for the bigger phones. Yesterday I saw a 625 also with cracked screen (another phone that is too big and not properly protected by the lack of Nokia advisories/accessories. Shame, shame, shame. I spent 350+140+100=almost 600 euro for a phone that collects dust on my desk I love windows phone and Nokia, but this made a serious dent in my 'faith'
- Please let me know if I'm the only one that thinks that the Lumia 820 is a symptom of bad produce by Nokia!
- Por favor avise-me se eu sou o único que pensa que o Lumia 820 é um sintoma de má produzir pela Nokia!
http://tinyurl.com/luwx3gs

Lumia 820 WPA2 Enterprise

Hello,
I have one big problem. I can't reach wifi WPA2 Enterprise (Encryption: AES, Auth method: EAP (PEAP)).
It says: Connection unsuccessfull: Your phone couldn't reach the Wi-Fi network ...
But I'm able to connect WPA2-Personal, WEP. But that one in my school I can't
Other guys with WP8 can connect, also with androids and iPhones.
What I'm did? Factory reset and hard reset after. None of these help :/
Currently info:
Model: Lumia 820
OS ver: 8.0.10328.78
Firmware: 3047.0000.1328.3003 (Operator Plus PL SW variant)
Hardware: 1.0.0.0
Communication soft: 1.0.202132.3
I heard some people work with new Network+, my ver is: 1.3.2.1
Restored today!
Thanks for any help!

BUMP
New progress, I get log
here is log from windows phone 8 to cisco:
Network Policy Server denied access to a user.
Contact the Network Policy Server administrator for more information.
User:
Security ID: SSAKHK\veteska.lukas
Account Name: veteska.lukas
Account Domain: SSAKHK
Fully Qualified Account Name: ssakhk.cz/####
Client Machine:
Security ID: NULL SID
Account Name: -
Fully Qualified Account Name: -
OS-Version: -
Called Station Identifier: 0014.f262.6300
Calling Station Identifier: 4c25.7894.01ac
NAS:
NAS IPv4 Address: 172.30.1.22
NAS IPv6 Address: -
NAS Identifier: aps320
NAS Port-Type: Wireless - IEEE 802.11
NAS Port: 15199
RADIUS Client:
Client Friendly Name: aps320
Client IP Address: 172.30.1.22
Authentication Details:
Connection Request Policy Name: Use Windows authentication for all users
Network Policy Name: pristup na wifi
Authentication Provider: Windows
Authentication Server: ####.ssakhk.cz
Authentication Type: PEAP
EAP Type: -
Account Session Identifier: -
Logging Results: Accounting information was written to the local log file.
Reason Code: 16
Reason: Authentication failed due to a user credentials mismatch. Either the user name provided does not map to an existing user account or the password was incorrect.
Password and user name is CORRECT!

Lumia 820 frequent crashing Music

Hi,
I have a new Lumia 820. I use Xbox MusicPass, which I must admit works terribly between my new WP8 and my old Win7/Zune setup (none of my music can sync) and the Win8 app interface is woeful. But that is an aside.
My real problem is that when I use bluetooth headsets, I am getting frequent crashes with the standard Music app. The phone is brand new (4 days old). Often it is just the Music app that freezes and crashes back to the home screen, but sometimes i need to soft reset.
This is really a pain!

Have you tried to full reset phone it maybe the only option
If this was helpful please click Star for Kudos
Phone history :-3210, 3100, 3200, 6230i, N73, N95-8GB, N97, N8, Lumia800, Lumia920, Lumia620, Lumia820, Lumia1020, Lumia520, Lumia830, Lumia735

Lumia 820 car Bluetooth

My new Nokia Lumia 820 pairs automatically when I turn on the ignition, however when I try to make a call (via the car) , the phone dials, but I can't hear anything through the speakers.
I have to put the phone up to my ear to hear/speak.
The dash shows the call duration and number, as if it was on a call as normal.
When I hang up, the phone shows Bluetooth as being disconnected, but the dash shows the call as still being connected. I hang up using the button on the steering wheel and it clears.
I have to then manually pair both the phone and the car to get it to work.
The car is a 2005 BMW e90 with IDrive.
My previous phone was a LG Optimus 7 with WP7.5 and 7.8, and there were never any issues, it would pair automatically and work perfectly every time.
Is this a WP8 issue or a Nokia issue? Is there any resolution for this?

No hardware update is required. All it needs is the latest software. But like I said, BMW Irelands policy is they will not install the update unless it is necessary and unfortunately pairing a phone which is not on their approved list does not qualify. The only approved Nokia on their list for your car is probably the 6230i. I went in to them and all they did was to bring out a 6230 and pair it and pronounced it working. When I produced my phone, they said it wasn't supported. Problem solved when I started having issues with the HUD and they had to update software for that. All my phones started working after update installed. If you are unable to convince them then €1200 is not worth it and you should just return the phone. Just to let you know, I have not had problems pairing my 920 and 820 with BMW's. Must be over 10 now at this stage.

Lumia 820 + Alpine CDE-183BT Head unit strange blu...

Hello al,
I had a Sony Xplod with bluetooth and everything was working fine streaming audio / phone and even the txtings where over the speakers and the Here Drive+ instructions.
Now i bought a "better" heeadunit and the most is working.
i have:
bluetooth for phone including sync for phonebook
streaming for audio
i DONT have:
Voice for naviation ??
txt messages spoken over headunit ??
I tried to reconnect / restart phone / reinstall Drive+ incl voice and maps still nothing.
HELP i need the navigation voice
I tried also both settings for the bluetooth like the advanced switch.
Nokia Lumia 820 - WP8.1 Developer Edition
Alpine CDE-183BT

Hi, Tankyspanky and Hopseflops.
Welcome to the Nokia Support Discussions!
Have you downloaded a voice for the said app? Note that you will also need to install a voice in your Windows Phone settings. Check this: http://www.nokia.com/ph-en/support/product/here-drive-plus/faq/?action=singleTopic&topic=FA141002&ca....
(Note: The above link is intended for customer's in the Philippines. For your region, go here: http://www.nokia.com/global/support/locations/.)
By the way, Tankyspanky, you can also check for the same issue in the Microsoft Developer Network forum since your phone has the Windows Phone 8.1 Preview for Developers SW: http://social.msdn.microsoft.com/Forums/en-US/home?category=wpprevdev.
If you have other questions, just let us know. Have a good one!

Lumia.820. phone home?

Hi,
every two hours, my Lumia 820 connects to the internet via WiFi. I can recognize this by the router' log file. What is going on? I tried to disable all of the automatic reports, background tasks, synchronisation etc., but without effect. The phone seems to be rather obstinate.
Is there someone who has an idea why this happens? My phone is one of those rebooting every now and then, especially overnight. I sent it to a so-called repair shop, and after watching the phone two weeks long, they sent it back to me. Next night it rebooted again... I suspect the automatic connections to be the cause of these reboots, but I can't identify the causal app or service. Despite from hacking the router, there seems to be no way to track the connection. Any hints?
HoVi
Solved!
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since you sent the phone to a so-called repair shop, there's no telling what they have done to the phone, so i would recommend that you take oyur phone to Nokia Care for inspection: http://nokia.com/support

Serious Issues with Lumia 820

Dear Sir/Mam ,
I am very sorry to inform you that i have been using Nokia Lumia 820 since past 3 months , and every day i am facing new problems . Few problems I already mailed you before ( Service request no : 1-6KQPRQV )
,which started persisting within the 7 days of purchase . It is a very bad experience for a genuine customer like me , as nokia is like a family to me . Every one including my mother , father , brother are using Nokia and never faced problems since we started using cell phones .
Apart from problems i mentioned before ,few serious problems I have been facing past few days are as below :
* People i speak with are not able to listen me properly (my voice reaches them very low) , the problem is not permanent though but it rises anytime .
*My volume key button do not respond , as i cannot change volume of the songs for hours even though i can see the volume rising and falling in display .
**** and the most important problem which i faced today is very upsetting and i am in real pain because of it , my phone dropped from a height not more than 1/2 feet ( i mean it) and my lowermost screen is damaged . I was not believing my eyes when i saw it . How can be the the screen of a phone which costs me Rs 23,800 be so soft .Thank god display is working but i am unable to use windows key button .
I am very upset because of it . Being love with Nokia i borrowed it on installments , half of which are still pending and I am in no position to spend money on my 3 months old phone .
Please suggest me what to do , hoping for your early response .
Thanks & Regards ,
Gaurav Singh
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Go to Solution.

Before I start, please note that this is a user to user forum.
Sorry to hear about the problems you are experiencing. Does sound like there are issues with your handset because it is definitely not behaving normally. Your first port of call should be your local Nokia Care Point. They should be able to assess the issues with your phone and advice you on the options available to you.

WP8.1. on Lumia 820 is permanently synchronising G...

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