Wrap in bubblewrap if you ever need to use "Warranty" (or how Apple make so much money)

I have ipad 2 - 9/10 months old - probably my 10th apple product from the ipod/iphone/ipad range.  The £700 64G with 3G model.
It has developed the "common" (design fault?!) microphone problem where all it records now is crackles.
Sent off for repair under warranty.
But guess what there is some cosmetic damage to the dock connector.....oh by the way no it has no affect on the performance when i dock it with anything and you may be asking what has that got to do with the broken microphone.......the answer is nothing however it does allow apple to ensure that they never have to fix anything that is broken (especially when its something that clearly is breaking down left right and centre).
ha ha and they want £280 from me to fix their broken microphone because CLEARLY I DID NOT READ THE PART THAT SAID NO WEAR AND TEAR OF ANY KIND WILL BE TOLERATED IF SOMETHING YOU PAID A LOT OF MONEY FOR EVER BREAKS DOWN.  SO MY RECOMMENDATION TO EVERYONE ELSE IS BUY AN IPAD, NEVER USE IT, PUT IT IN BUBBLEWRAP SO THAT WHEN IT BREAKS DOWN WITHIN 12 MONTHS THERE IS NO CHANCE THAT IT COULD BE ANY WAY COSMETICALLY DAMAGED SO THAT THEY DONT FIX THE PROBLEM.
THIS HAS BEEN THE WORSE (AND IT TAKES SOME BEATING) CUSTOMER SERVICE EXPERIENCE I HAD EVER HAD IN MY LIFE. 
My husband was considering an Ipad 3 - no longer.
I work for a large financial services organisation currently piloting ipads for business use....suppose they will find this interesting to know as well.
I reckon the customer service people must hear it all the time because they dont give a s**t at all.
Anyone recommend an external microphone as there is no way on earth I will be putting any more money in Apple's direction if this is how they treat customers?

To get to the second question, I use the Vericorder Mini-Mic and am very happy with it so far.
To answer the second question, I've taken in iOS devices (two phones) with "cosmetic" damage (scuffs, etc) and have not had any problem getting service. I've found their customer service to be excellent.
I see you're upset - but ALL CAPS is considered to be yelling/screaming in online discussions, and doing so makes it less likely you'll get any support.

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