Write chinese pinyin on a French BB Q10

Hi everyone,
Here i'm faced with a weird problem.
So I am the happy owner of a blackberry Q10 but as I am french, my phone keyboard is an AZERTY keyboard.
No problem with that except when i try to type chinese pinyin, the keyboard starts to behave like it's a QWERTY keyboard. so  w becomes z, a becomes q ... which is not very cool.  Does anyone know how to fix that? 
Thank you for any solution.
Bye

Hi...
This seems to me the Hardware issue.. kindly take it to the store to get it fixed..
Please update the result after applied..
Thanks

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