Wrong Apple ID in App Store Sign-in Box

When I try to update applications (in the current case, iPhoto), the Apple ID shown in the sign-in box is not mine but my wife's. She has her own computers and does not operate on mine. I have checked my App Store account details and my correct Apple ID is listed as it should be. I have tried to change the Apple ID in the sign-in box but it is not allowed. My correct Apple ID is shown in the Apple Store log-in and the Apple Support log-in boxes and I have no trouble logging in to these two sites. How can I rectify this situation with the App Store log-in Apple ID to enable application updates to be obtained? I am operating on Mac OS X Yosemite 10.10.2.

Hi Niel,
Thank you for your suggested solution. It worked perfectly and you were spot-on with your assessment of my problem.
Best regards,
Rob.

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Wrong Apple ID in App Store on new iTouch

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1. How do I change it so my real apple ID is used in the app store app?
2. Why aren't the updates showing on iTunes?

Go to Setting>Store and sign into the itunes account that purchased the app. Is your computer authorized for the iTunes account for which the updates are not showing? Also, are the non-showing app for the update showing in iTunes?

HT5622 Wrong Apple ID in App Store Login box, can't delete

Hi there, when I go to update my apps in the App Store, the wrong Apple ID is in the box, and it won't let me highlight it to delete and put my Apple ID in. Please help!

Where did you get the Mac? New or used?
Do you encounter this generally or for a specific app?

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I am trying to update the apps on my computer. When I try and do this it comes up with the wrong apple ID. The box is grayed out and the only other option is to put in a password. I do I change this so I can update my computers apps?

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https://discussions.apple.com/docs/DOC-5261

Wrong Apple ID in App Store Updates

Hi all,
I know a similar question has been asked but I am "bumping" this as it's very annoying at the least. We went from a 1 iphone house to a 3 iphone house. My husband's is a work iphone and so he uses a different apple ID for his phone. My settings in MY iphone are all correct for my itunes account, in fact, I've never even accidentally synched my phone to his account. But now all of the sudden for no reason HIS apple ID is showing up ONLY WHEN YOU LOG IN TO UPDATE YOUR APPS.
This is very strange. I've only had my phone for 2 weeks, so I am thinking of calling support, but is there a fix? I've hard restarted the phone, synched to my computer (logged in to MY apple ID) and it is still happening.
This is not acceptable. Plus DD is getting an itunes gift card for xmas so I will probably have yet ANOTHER apple ID to deal with I don't want to load it onto my account because I'll spend it : )
Has anyone dealt with Apple on this issue?
Thanks!
Jerilyn

This morning, I attempted to update 14 applications on my iPhone. When I selected "Update All" I was prompted for my password, not realizing a User ID other than mine was appearing. Of course I kept getting the message that my User ID was incorrect. As suggested below, I went to settings, then Store, and logged out, then logged in again using my Apple ID and password. Nonetheless, when I go to the App Store and attempt to update the apps, the other Apple ID continues to appear, not my own.
I have never synced my phone on any other computer than my own, so that is not the reason this happening, and I have only used my own Apple ID to make purchases.
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Wrong Apple ID in App Store on iMac

Hi there. I went to upgrade some apps and realized that the wrong Apple ID is there (my daughter's). It's greyed out so that I can't type my Apple ID over top. Is there a way for me to get rid of her ID so I can type mine in?
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That's what's weird. This is my computer, and I have no idea why her ID is in there. I just want to access my apps and update my computer.
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Barb

HT204053 Wrong Apple ID for App Store/iTunes shows on iPhone

I've changed my Apple ID on all my devices to the same ID, but when I try to update apps or purchase new ones on my iPhone my old @me address keeps showing up rather than my new one. What do I do to fix that?

Welcome to the Apple community.
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
However if the Apple ID you are going to change to is a new account and not simply a change of address, then you will be unable to update any of your older content on your mobile device.

I have wrong Apple ID in app store?

My wife and I sync our phones to the same computer. I log out of her account and log into my itunes but her apple ID comes up when I want to update my apps or buy? I synced to my itunes. I checked the settings for the store that has my ID in there? What do I do?

Some apps seem to have been purchased with your wife's ID. therefore, updates have to be done with hers, unless you purchase them with yours.

How can I get my App Store sign in to match my newly updated Apple ID?

How can I get my App Store sign in to match my newly updated Apple ID?
The old ID is already grayed in the box for my ID and it does not allow me to type in my new ID.

I appreciate your effort and realize I did not provide a lot of background.
My issue began when I unintentionally managed to add an additional .com onto my new apple ID and the system then incorrectly verified this "none existent" address. Following days of effort and emails to Apple support I finally ended up getting set up with my new ID on iTunes.
The next problem was my App store login continued to have the "old" ID grayed into the signin and since I had changed it to a new ID, I could not login at the App Store.
I spent about 20 minutes on the phone with a total of 3 Apple reps without a resolution to me problem.
The last Apple rep, Chad wanted to be able to take a screen shot of what I was telling him, which made no sense to me but I was willing to do what ever was required to solve the problem. Unfortunately, Chad hung up or somehow disconnected before I received the email required for allowing a screenshot. After calling back and adding another 5+ minutes invested, I decided to attempt to change back to my old ID.
Once I had changed my ID back to the old one, I could download updates and purchases.
I realize my question was asking a lot but my hope was someone would have some idea as to how to correct the problem Apple Support could not. It seems to me Apple needs to make a correction on their end but it is now into week two of attempting to solve the problem and I am pretty much disenchanted with Apple Support due to the amount of time and effort already invested and lack of progress.
Thanks for your suggestion. I think it was a good one considering the lack of other information.
Message was edited by: lb4318

Every time when i try to sign in my apple id in app store is show me unkown error

every time when i try to sign in my apple id in app store is show me unkown error

Asked, answered and marked as "Solved" at: https://discussions.apple.com/message/23456497#23456497#23456497

How do I remove old e-mail address/apple id from app store app

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You cannot transfer any purchases made using the old Apple ID to the new one. Either you repurchase them under the new Apple ID or see if Apple can transfer them for you.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Can anyone tell me how to change my ID/Password in App store sign on from a memorized one?

I have been trying to install my downloads for weeks and I am unable to sign in with my id and password because the keychain saved my husbands id and password. How can I sign in again and save my id and password again?

Hi KatRibera,
Welcome to the Support Communities!
The information below may be able to answer your questions about the iTunes Store. The article below explains how to sign in and out of the iTunes Store or Mac App Store using the Menu bar commands in the iTunes software:
Mac App Store: Sign in and out
http://support.apple.com/kb/PH11499
Cheers,
- Judy

App store sign in dialogue not responding

Since upgrading my iMac to Mavericks I have received various upgrade notifications and successfully upgraded several apps.
However my Pages app is under a different apple id and is listed as having an upgrade ready, but when I try to sign into the App store with that id the sign in dialogue box just sits there with the activity icon circling and nothing happens.
I can sign in with that id to iTunes and store.apple.com/au etc, and have changed my password and contact email successfully, but I can't use the id to sign in to the App store, the dialogue box just sits there doing nothing.
I've tried shutting down, logging off, closing iTunes and App store, etc. This has been going on for over a week.
Could someone suggest a solution to this problem?

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved. If possible, restore it from a backup that predates the problem.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
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On my iphone 5 ios8, i have an apple id for App store and a defferent id for Icloude. i forgot the pw for the icloude id. how can i reset or delete icloude ?

on my iphone 5 ios8, i have an apple id for App store and a defferent id for Icloude. i forgot the pw for the icloude id. how can i reset or delete icloude ?

Greetings chaimba216,
After reviewing your post, I located an article that can help with resetting your iCloud password:
iCloud: Change your iCloud password
Your iCloud password protects the privacy of the information (such as your email) stored in iCloud. Your password also protects your ability to locate or remotely erase your device using Find My iPhone. You should regularly change your iCloud password to protect your information. Your iCloud password is the password for the Apple IDyou use to sign in to iCloud.
Important: If you use the same Apple ID for iCloud as you do with other Apple services such as the Apple Online Store, iTunes Store, App Store, or to purchase products in iPhoto or Aperture, changing your iCloud password also changes your password for these services. Make sure you sign in to those locations using your new password.
Go to the My Apple ID website (appleid.apple.com) and follow the instructions to reset your Apple ID password.
For more information, see the Apple Support article Apple ID: Changing your password.
After changing your iCloud password, make sure you update it on all your devices and in any email apps you use to get your iCloud email.
On your iPhone, iPad, or iPod touch: Go to Settings > iCloud, then tap your iCloud account.
On a Mac: Choose Apple menu > System Preferences, then click iCloud.
On a Windows computer: Open iCloud for Windows.
In your email apps: Check the help provided for the email apps you’re using.
If you set up iCloud on your iPhone, iPad, or iPod touch, make sure to set up a passcode lock on your device for added security. (Go to Settings > Passcode or Touch ID & Passcode.)
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

Wrong Apple ID in App Store Sign-in Box

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