Wrong Approval Preview in GOA

Hi All,
We are getting some wrong updates in approval stauts and approval preview in GOA.
We have N step Badi and working in SRM4. User has done some minor changes in the GOA and released GOA. But then its gone for approval. Now approval steps are completed. In header level of GOA its showing status as Awating approval but in preview tab its showing as Approved. Since due to this changes made by user are not getting distibuted in backend.
We have check RZ20 but no logs. We have checked SWI1andSWI6 but here all steps and tasks are completed. Even in BBP_PD its showing WF is completed.
What could be the probable cause for this mismatch of approval.
Regards,

Hi,
You should also activate the workflow template "WS10400010" which is a Zero step approval process and than build your start conditions to determine whether the 2-step workflow you have defined or the std. zero step needs to be triggered.
If that is not possible a very simple workaround would be to create a dummy user in the SRM system and put the first name as "No approval required" and determine this user as your agent when you do not want to subject your confirmation to an approval process. This should take care of your approval preview problem
Regards,
Mohammedi

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Wrong approval preview: One Sptep Approval WF in PO WS14000089

Hi Gurus!
We are using SRM 5.0 and we need to set up the WF WS14000089 for approving changes in POs. The problem is that, we will not have the responsible for the approval under the Purchasing Organization, as we will replicate the PPOMA from R3. So, the responsible for approving all the changes in the PO will be under one box (department in the PPOMA). There will only be one person with rights to approve changes in POs. As we cannot assign it indirectly to the Purchasing Organization, we need to assign the approver using WF.
We need that, every change in a PO needs to be approved by this single person.
We have tried to assign him as a responsible in WS14000089 for step 000023 "First Approval". We have defined in tab "Agents" the option "User" and the user that has to be the appover.
When we test the WF, no approver is determined in the approval preview for the PO. But if the PO is saved and you display it again, in the approval preview, the correct approver has been determined and the PO is sent to this approver in order to check the modified PO.
What are we missing in order to display the correct user in the approval preview tab in the PO?
Many thanks and regards!
PWBR!
Ana

Hi
Which version of SRM you are on....
Also please provid more details about the issue. To me it seems to be a conflict in your workflow configuration and your expecation.
Regards
Virender Singh

Wrong display in Approval preview in confirmation

Hi Guys,
In our system we changed the approval process for confirmations. We created a copy of workflow WS10400002 and added a new step in which we redetermine the approver. In some cases we do not want any approval any more and we exit the workflow after setting the aproval state on '0'.
The confirmation is then being processed as it should be but the graphic approval screen (applet) shows a step with 'To be approved by (empty)' and a step with 'a question mark'.
The table display however is empty and that is correct.
Does any body know how I can fix this ?
Thanks

Hi,
You should also activate the workflow template "WS10400010" which is a Zero step approval process and than build your start conditions to determine whether the 2-step workflow you have defined or the std. zero step needs to be triggered.
If that is not possible a very simple workaround would be to create a dummy user in the SRM system and put the first name as "No approval required" and determine this user as your agent when you do not want to subject your confirmation to an approval process. This should take care of your approval preview problem
Regards,
Mohammedi

Shopping Cart change by approver is not updating in approval preview screen

We are using SRM 4.0 in ECS and have been noticing a problem with the approval preview on the shopping cart when the shopping cart is changed or rejected by one of the added approvers.
The shopping cart was created with multiple line items for materials and when the shopping cart was ordered it workflowed to the 1st approver that was added. He noticed that a price was wrong on one of the line items of the shopping and proceeded to change it and then approved the SC. The approval preview screen in the SC shows that it was approved but the preview does not show that it was forwarded to the next approver listed on the preview screen. However checking in the backend I'm showing the SC sitting in the inbox of the next approver stating: Your shopping cart 'MD D&C LL1 dvf Vetco-Subsea Wellhead Eq' was changed/rejected in part. Please check.
Why isn't the approval preview updating when the SC is rejected or changed?

hi,
This behaviour of the system is as follows , when the first approvers makes the changes and then approves the cart , it will go to the requestor of the shopping cart , and wether the workflow should restart --->
depends on the security level of the approver who is changing the cart -->
you can find the security level of the approver --> in the transaction SU01 ---> persononalization tab ---> key bbp_wfl_security
and the text you have mentioned --->
Your shopping cart 'MD D&C LL1 dvf Vetco-Subsea Wellhead Eq' was changed/rejected in part
this is for the requestor of the cart ---> this is mail which specifies that the first approver has partially approved the cart.

Approval Preview doesnu2019t show anything in SC

Hello
When we create a shopping cart, before we save, we want to display the approvers via the Approval Preview but the system does not show anything. Once saved the SC,the approvers are displayed normally. We have implemented the BADI to get multiple level approvals in SC.
We have SRM 4.00 and the support package SAPKIBKS13 for SRM_SERVER 500
Thanks in advance, Juan Manuel

Hi
Which SRM version are you using ? Are you using Item level workflow or SC level workflow ? standard or custom workflow ?
Seems to be a bug, which can solved out, using the SAP OSS Notes.
Please go through the following links ->
SC getting approved even after Rejection
SC status Approved even if Rejected in Item level apporval WF
REJECTED ITEM STATUS IS DISPLAYED WRONGLY
SC STATUS DISPLAYED WRONGLY AFTER REJECTION
"Shopping cart Approved but status is Awaiting Approval"
Regards
- Atul

Approval preview problem

Hi All,
We are using SRM 6.0 in our project, and the problem is in the approval preview. Once the requester creates a cart and goes for approval, and if is rejected and then it comes to the inbox of the user; at that time in the approval preview the user name is not displayed correctly and we have checked org str and su01 his name is present correctly over there. but in this case in the approval preview along with the name some other thing is getting added.
Correct me if i am wrong, I am sure that BRF has nothing to do this with as the system picks the name from some tables but we have given the name correctly every where. So, do any body has any idea.

Solved ... the user is getting picked wrongly from the system as there are multiple users.

Approval preview process controlled workflow

Hi,
We are using process controlled workflow (N step) for the shopping cart workflows.
While sending the reminder mails to the approvers, we would like to include the approval preview in the email.
In application controlled workflows we could use FM BBP_WFL_DIN_APPR_CONTAINER_GET to get the approval preview details.
Is there a similar function module to pick the approvers/approval status/step name etc for the process controlled workflows so that we can simulate the approval preview?
Thanks
BR
Swetha

Use class /SAPSRM/CL_WF_APV_FACADE. This is used by standard SAP WF Analysis.
Methods - RETRIEVE_PROCESS_HISTORY, GET_CURRENT_PROCESS_STATE, CREATE_PROCESS_FORECAST.
To analyze more, check the program /SAPSRM/WF_CFG_ANALYSIS_002. Check lines 209...216 (These Lines pull Previous Approved Steps, Current Process Step & Gets the approval forecast). However the REJECTED Items (Accept Decision) work little different (which is not captured by this report).
To Identify the current approval process awaiting decision by the requester of the cart, use method GET_CURRENT_PROCESS_STATE, return parameter structure /SAPSRM/S_WF_PROCESS-PROCESS_LEVEL_LIST-DECISIONSET_LIST-ITEM_STATUS_LIST gets you the current status of the item (ACCEPTED, REJECTED, OPEN, INQUIRED). If ITEM_STATUS_LIST-ITEM_STATUS EQ 'REJECTED', then the WF is waiting for acceptance/resubmission from the requester.
To your specific need, pass DOCUMENT_GUID to the class /SAPSRM/CL_WF_APV_FACADE=>GET_CURRENT_PROCESS_STATE get the return parameter /SAPSRM/S_WF_PROCESS. It will give you PROCESS_LEVEL_LIST. Then loop through DECISIONSET_LIST. It contains Table Types of AGENTS_LIST, ITEM_STATUS_LIST, WORKITEM_LIST. At /SAPSRM/S_WF_PROCESS level, you can get all the details of the current process level details
Thanks,
SC

SRM 5.0 - Approver Names Not Displaying in Approval Preview

Hi,
Has anyone experienced the following problem in the approval preview applet?
Were using the WS14000133 shopping cart approval workflow. The approval preview stopped working once we moved it to production January 1. The approval preview in production doesnt display the names besides the approval steps. It displays the correct number of nodes/steps but not the name beside each node/step.
If the cart is ordered, the approval requests are delivered to the correct approvers. The BADI is returns the required information for each step as well.
We did not experience this problem in our non production systems.
Thanks,
Jerry Martinek

Hello Jerry,
Can you please check whether they have maintained the fullname in the SU01 settings and also make sure that the right value is being populated in the ls_approval_agent-name with the fullname(either with last/first name) of the user in the badi.
Hope this may solve your issue.
Best Regards,
~Mani

Approval Preview (Only first approver is displayed after 1 approval step)

Hello Everyone!
We have a scenario in PROD wherein the approval preview doesn't show all approvers in the screen. At first, when the Contract document is prepared (not yet approved/created) and then the approval preview is displayed, the screen correctly shows the 3 approvers with status 'To be approved by'. However, when the document was created and that the first approver already approved the document, the approval preview only shows 1 approver line in the approval preview (table) with a status 'Approved by'. The next 2 approvers are not displayed in the screen.
When we checked the document in BBP_PD and in SWI1, the workflow correctly identified the next approvers and even sent some notifications for them to approve. This is more on the screen problem. The approval preview (table) only shows the 1st approver who approved the document. We want to see all the approvers (with different status) in the approval preview so that we may know who already approved the document and who are the ones to still approve the document.
We only experience this in PRD, and this scenario (document) works both in DEV and QAS. Please let us know the SAP Notes related to this. The affected documents are Contract and PO.
Thanks and regards,
Reymar

Hi Masa,
There were no applied notes related to approval preview (table) in DEV and QAS system.
We have SRM 5.0 component version; SRM Server 5.50 ; SP13.
Would you know any cause of this issue?
Thank you very much.
Regards,
Reymar

Approval Preview issue

Hi,
Recently we upgraded our production system to SRM 5.5 Server from SRM 3.0. We were using a custom N-step BADI workflow in SRM 3.0. After upgrading it to SRM 5.5 server(we are using the std N-step BADI workflow in our upgraded system), the PO workflows that were awaiting approval before upgrade are not showing the approvers in the approval preview. But the new PO's seems to work fine. The approver list in the wofkflow container for these PO workflows are empty. Have anyone faced this issue before?
Regards,
Maria.

Hi Maria,
   You need to apply several OSS notes based on the Support pack level for the BADI issues like no display of approvers in Apoproval preview,java applet error etc....
Some of them are listed below...Please cehck as epr your SP level whcih ones need to be applied....
Note 999528 - Adding Ad Hoc Approver fails due to comit error
Note 952108 - Incorrect error message when approvers are entered
Note 809157 - BBPPREVIEW: Error "Value too large" as of fourth approver
Note 994735 - All BAdI workflows: ApprovalIndex does not begin with 1
Note 924064 - FM BBP_WFL_DIN_FILL_APPROVER: Approvers may be incorrect
Note 983128 - Approval WF Fragment Has No User Assignment
923463     BAdI n-step approval - Container inconsistent for 1st step
901068     BAdI Workflows: Enhancement of Note 896556
909871     Error in BAdI workflow without approval
903015     BAdI Workflows: Events and parallel steps
894978     APPROVERLIST container element has incorrect approver status
903200     Note for approval status not getting updated
910612     additional note fro SC approval BADI's and WF's
649551     Approval status not getting updated-related note for SP8
690716     Approval status not getting updated-related note for SP8
930750     restart of classic WF's(issue is with Support pack 9)
525577     Approval Preview - Details for approver not displayed.
BR,
Disha.
Pls reward points for useful answers.

Approval preview not displaying approval details in 'Check Status'

Hi All,
I am facing an issue in the below scenario:-
First a requestor creates an Advice Special Request Form which goes to a purchaser for approval. The purchaser rejects this item and adds a new item by creating a special request form and fills in correct details. While he does this, the cost assignment for the items is different(multiple cost center assignment). Then he approves this Shopping cart. When the requestor Accepts the Changes, he is not able to view the approver details. But once he clicks on change option, then the approval details are shown in the approval preview.
Is there any way that the approval details are shown when the user clicks on the 'Approval preview' as the SC has already gone for approval to the manager? Is there any particular reason why only in change mode he can see the approval details?

Dear Poster,
As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.
Best Regards,
SDN SRM Moderation Team

SWWL - delete work item - approval preview log??

Hi all,
SRM 5.0 ECS.
We have implemented custom n step approval wf for shopping cart .The shopping cart has PO and invoice created and the header status for shopping cart is approved.However now the workflow has restarted for the cart and I need to delete the work items from the approvers inbox.
If i delete the work items from SWWL transaction,will the shopping cart status still be "APPROVED"???
Is SWWL the best way to delete the work items??What will the approval preview for the shopping cart show after I delete the work item?

Once, Workfiow item is approved, Workitem disappears from inbox right..
Why do you use SWWL transaction to delete the workitems..
Can you elaborate the issue..Please.
Thanks,
Balaji.T

Approval preview in SRM in table form by default...

Hi experts,
Please tell me, what should I do to have document approval preview in SRM (5.0 version - Extended Classic) in table form by default? In standard, default setting is that approval preview is shown as a java applet graphics. But I have to make it by default visible in table form with option to change it to java applet graphic, if someone needs that. Can I do it somewhere in spro?
Regards
RafaD

Hi
Please look in SRM - SPRO Settings ->
Here is the path ->
SRM Server -> Cross-Application Basic Settings -> SAP Business Workflow -> Activate Signed Java Applet for Approval Preview and Documents
Deactivate java applet approval preview
Also, please see the SAP Consulting OSS Notes, which talks about the same problem ->
Note 1077956 - Follow-on document display: Tabular displ instead of applet
Note 1028482 - Approval preview: Tabular display instead of applet
Do let me know.
Regards
- Atul

Display approval substitutes in approval preview

Hi,
we have the following scenarion in SRM 4.0:
1.
Approver A assigns Approver B as an active substitute
Approver A assigns Approver C as a passive substitute
2.
Requsitioner creates a Shopping Cart where Approver A is the approver.
3.
Requsitioner enters approval preview and Approver A is displayed as approving manager
Questions is:
Is there any way of displaying that Approver B is setup as an active substitute and that
Approver C is a passive substitute?
There is a function module BBP_PDH_WFL_APPROVAL_SIMULATE where approvers are saved to a table et_adhoc_agents
Perhaps this table could be "looped" through and for each approver, add a line if there exist any substitutes.
I heard about a function module that retrieves substitutes when provided a userid, is this any FM like this?
Possible other solutions?
I have a feeling that this might be solved by using standard SAP functionality, perhaps someone knows anything about this?
Thanks for all future help!
Kind regards,
Teodor

Hi,
There is one Function Module which is used for retrieveing the substitutes available for a specific user.
this is not SRM Function module , but is used in SRM.
FM is
RH_SUBSTITUTIONS_GET
---> with import parameters
USER_TYPE                       US
USER_NAME
SEARCH_DATE
ACT_PLVAR
READ_ONLY_ACTIVE                X
USER_TYPE IS ALWAYS   US
USER_NAME IS INPUT FOR THE USER
SEARCH_DATE IS THE DATE ( EACH SUBSTITUTE WILL HAVE START DATE AND END DATE).
READ_ONLY_ACTIVE = X RETRIEVES ONLY ACTIVE APPROVERS AND
READ_ONLY_ACTIVE = EMPTY RETRIEVES BOTH ACTIVE AND PASSIVE APPROVERS ON GIVEN DATE.
>
THIS FM YOU HAVE TO USE WHEN THE APPROVAL PREVIEW IS SHOWN IN SRM.

Unable to view the approvers in approval preview at SRM PO change

Hi,
We are using SRM 5.0,
we are picking approvers from ECC and approvers are picked correctly using BBP_WFL_APPROV_BADI and displayed.
Here the problem is , when we change the PO in SRM and check the approval preview before we click order. approval preview is blank and displays as "No approval required". this is not calling the BADI BBP_WFL_APPROV_BADI when click on approval preview button.
after PO order the approval preview is displayed correctly.
Your help is really appreciated.
Regards
Kumar

Hi,
We are using SRM 5.0,
we are picking approvers from ECC and approvers are picked correctly using BBP_WFL_APPROV_BADI and displayed.
Here the problem is , when we change the PO in SRM and check the approval preview before we click order. approval preview is blank and displays as "No approval required". this is not calling the BADI BBP_WFL_APPROV_BADI when click on approval preview button.
after PO order the approval preview is displayed correctly.
its really urgent. any help is really appreciated.
Regards
Kumar

Wrong Approval Preview in GOA

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