Wrong display in Approval preview in confirmation

Hi Guys,
In our system we changed the approval process for confirmations. We created  a copy of workflow WS10400002 and added a new step in which we redetermine the approver. In some cases we do not want any approval any more and we exit the workflow after setting the aproval state on '0'.
The confirmation is then being processed as it should be but the graphic approval  screen (applet) shows a step with 'To be approved by (empty)' and a step with 'a question mark'.
The table display however is empty and that is correct.
Does any body know how I can fix this ?
Thanks

Hi,
You should also activate the workflow template "WS10400010" which is a Zero step approval process and than build your start conditions to determine whether the 2-step workflow you have defined or the std. zero step needs to be triggered.
If that is not possible a very simple workaround would be to create a dummy user in the SRM system and put the first name as "No approval required" and determine this user as your agent when you do not want to subject your confirmation to an approval process. This should take care of your approval preview problem
Regards,
Mohammedi

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    Thanks Masa,
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    Points rewarded!!!!!!!!!!

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    <b>Pls reward full points for useful answers</b>

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    Dear Poster,
    As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.
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  • Approval Preview doesnu2019t show anything in SC

    Hello
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    SC  STATUS DISPLAYED  WRONGLY  AFTER  REJECTION
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  • Approval preview problem

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  • Approval Preview issue

    Hi,
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    Hi Maria,
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    901068     BAdI Workflows: Enhancement of Note 896556
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    903015     BAdI Workflows: Events and parallel steps
    894978     APPROVERLIST container element has incorrect approver status
    903200     Note for approval status not getting updated
    910612     additional note fro SC approval BADI's and WF's
    649551     Approval status not getting updated-related note for SP8
    690716     Approval status not getting updated-related note for SP8
    930750     restart of classic WF's(issue is with Support pack 9)
    525577     Approval Preview - Details for approver not displayed.
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    Disha.
    Pls reward points for useful answers.

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