Wrong document message in Photoshop cc

My computer crashed so I had the motherboard replaced. I had just prior to that downloaded adobe photoshop cc. Now when I open it a message in a palette says cannot perform task wrong document. It then opens, however I get the same message when trying to open a new file. Any thoughts or help would be greatly appreciated. Mark

A reinstall may help
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall

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A reinstall may help
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
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-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall

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Message was edited by: walker81

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Sometimes IT-dept. customises without telling it and forgetting it immediately.

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Wrong document message in Photoshop cc

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