Wrong driver for Deskjet 3940

I had a paper jam on my Deskjet 3940, but when I cleared the jam, I could not clear the paper jam message and the printer would not print. I uninstalled the printer, then reinstalled it to see if that would handle the problem, but when I tried to print a document, I got an error message for a fax machine instead of a printer. There was no available download for the printer driver on HP's website, so Windows 7 downloaded the drivers automatically. When I connected the printer to another windows 7 machine which I have, it worked perfectly. My device screen on the problem computer shows the 3940 printer with the paper jam message still there, but attempts to print just result in the fax machine error message. Also tried unplugging and plugging back in the printer, but no change there. Can anyone help?

Hello rez33,
Welcome to the HP Forums.
I see that you are having an issue with a false Paper Jam error since you cleared a Paper Jam.
Please click on the following link that deals with A 'Mechanism Error' Displays on the Computer (Paper Jam) for HP Deskjet Printers.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
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W a t e r b o y 71
I work on behalf of HP

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Hello there TIA, Welcome to the Forums! I hope you enjoy your experience
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Hi nnnnnnnnn,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you need the drivers for 10.7.5.
I will be happy to help you.
Unfortunately there are no HP drivers available but I did find the HP Deskjet F2100 series driver from Apple's Website which hopefully will work for you. It is a fairly large download.
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Hope this helps.
Thank you for posting on the HP Forums.
Have a nice day!
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Hi,
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01856359&cc=us&dlc=en&lc=en&product=295931
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Hello, and Welcome to the HP Support Community!
There are no printer "drivers" to be installed per se on Android devices. They need an app that can transfer the file, usually wirelessly to a similarly capable printer.
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WyreNut
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Thank you for clarifying.
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If my post resolve your problem please mark it as an Accepted Solution

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