Wrong email address in iCloud but I can't access

The carrier who we bought my daughter's iPhone from put in the wrong email for iCloud. Now, because the email is misspelled, I can't get in to change it on her phone. It's stating iCloud Drive is updating but because I can't log into it, it won't change and everything is faded and gray, not allowing me access to ANYTHING! For the money we paid for this phone, I'm pretty ticked that I can't get it fixed. When I contacted the phone company, they told me I had to contact Apple, they couldn't help me. Which makes me mad because they are the ones who screwed this up! How can I fix this?

My awesome student at the high school I work at fixed it!! YAY to the younger generation! Thank you!

Similar Messages

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  • HT2693 I have the wrong email address on my icloud and my ipod touch says I need to verify it but I can't because I misspelled it, what should I do to change it?

    I have the wrong email address on my icloud and my ipod touch says I need to verify it but I can't because I misspelled it, what should I do to change it?

    Welcome to the Apple Community.
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    I just upgraded my MacBook from OS X 10.6.8 to Mountain Lion so that I could stream from my other devices (iPhone and iPad) to my MacBook.  After making it through the upgrade process, I realized that I used the wrong email address for my iCloud username when starting up on the MacBook.  My iPhone, iPad, and iTunes are under my Hotmail email address and I accidently used my Gmail email address for the MacBook.  Is there any way I can merge these two icloud accounts together? I tried changing my account information to add the other email address, but wasn't allowed because another account was using the name (duh).  If I can't merge them, how could I change the MacBook from the Gmail address to the Hotmail address so that all my devices are on the same icloud account?  It'd be nice if I could keep the free 5GB of storage that comes with my purchase of the software, but I'd rather lose the storage than not be able to stream.

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  • I set iCloud up but I have given the wrong email address how do I change it to the correct one?

    I set up iCloud when I got my iPhone 4S but I have just realised I have given the wrong email address how can I change it I put .co.uk and it's .com

    Go to appleid.apple.com, click Manage Your Apple ID, sign into your iCloud account (using the wrong email address), it should prompt you to verify it and allow you to edit your email there. If not, then it will bring you to a screen that will show you your name, your email, and any alternate emails you have. Click the edit button next to "Primary Email Address and Apple ID" and change it to your email.

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  • I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore.

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    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
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