Wrong email count for BI Alert

Hi,
We've recently configured BI monitoring for our BI landscape in our solution manager system 7.1 SPS10.
Dashboard reports correct data however count of emails is usually wrong and so is the number of alerts in the alert inbox.
For example for one failed chain we get 2-3 emails, and if duration exceeds we again get 2-3 emails for one issue.
Anyone else faced/facing this issue?
Regards,
Abhishek

Hi Vikram,
Thanks for your reply.
However the issue that I raised is about BI Monitoring functionality in Solution Manager.
Dashboard for that is from below path from SPS10 onwards.
Tech Mon --> Job and BI Monitoring -> BI Monitoring Scenarios -> Choose scenario -> BW Process Chain Monitor.
One of the available guides for this is from below link.
How-to Guide: BI Monitoring application in the Technical Monitoring workcenter of SAP Solution Manager
Regards,
Abhishek

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