Wrong email display name with german umlauts (MS Exchange 2003)

We use 6 iPhones with Exchange 2003 and get wrong email display names with german umlauts (ä,ü,ö) - but the email-body is right.
We get special characters instead of umlauts, so the display name split into pieces. Anwering is not posipble - we get a failure-message.
We changed the standard-internet-mailformat on the exchange-server to unicode utf-8. First it works fine, after a few hours the names displays wrong again.
So we use this hotfix:
http://support.microsoft.com/?scid=kb%3Ben-us%3B916299&x=11&y=13
Same result: First it works fine, after a few hours the names displays wrong again at the iPhone.
Any ideas?

Do you have commas in the display name? We used to have "Müller, Thomas" <[email protected]> and then got the split up and special characters you mention. Tests have shown that when leaving out the comma in the display name, e.g. "Thomas Müller" <[email protected]>, everything worked fine.
Guess it's a question of whether a company wants to change its naming convention for a few iPhone users...
HCD

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Wrong email display name with german umlauts (MS Exchange 2003)

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