Wrong info to sign up for Promo. Now I can't. Time to cancel

Was at Verizon yesterday and ended up getting a tablet and increasing wireless package from 8 to 10 gigs. Doing this while signing up for their "Double Up" offer would cost me $5 (Instead of $25) per month. To do it I would have to sign into my account from home (Why didn't they do it in store....I was there 2 hours).
I tried logging in at home and got page not available. Unable to call them after 11:00PM I called when they opened at 6:00 this morning (Easter) and was told sorry. You lose out because offer is now over. WHAT! The info I got was to go to verizon.com/doubledown and sign up. Oh wait....it was verizon.com/doubleUP.
I am not a verizon employee. I am not a big computer person. So when the page didn't come up I figured OK to much traffic or something.
After 3 phone calls to Verizon today (Easter!) and a completely usless chat session I have gotten nowhere. I'm not paying this extra 20 bucks.
Has anyone been through anything like this?? I will return the tablet and go back to my 8 gigs and than research another carrier. I pay so much money to Verizon it's embarassing to be treated like I made a mistake. I also read they charge a $70 "restock" fee! You must be kidding. ATT and T-Mobile looking better by the second when you get treated like this.
Frustrated in NY

Hello TomW2014,
I am so sorry you had difficulty getting the Double Up offer! You may still be able to take advantage of this offer. Please click here http://vz.to/1mBsiOD and register. Even though the promo ended, if you signed up for the qualifying plans during the promotion time frame, it may still allow you to register all your info and receive the promotion. Please keep us posted, and let us know if you're able to register!
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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