Wrong information

Hi there, Its my first time on here so please be gentle , On two occasions i have spoken to 2 different customer care workers on the Nokia Live Chat about my Lumia 625. The problem i was having was that i was trying to find out if my Lumia 625 is dualband and if it could connect to VirginMedia SuperHub 2 on one of the different bands in produces either 2.4 GHz or 5 GHz and the information i was told was that the phone could use either one but to my surprise it was totally wrong and it couldn't. I just wish they could give me the right information and not give me a load of tosh. Other than that the phone is really quite good and been really impressed with it.
I'm sorry my rant is over

Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them.

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I registered the wrong information for my iCloud account--I misspelled and now want to change it. Help is needed to delete the account and start anew.

I registered the the wrong information for my iCloud account--I misspelled the account name. I accidentally spelled blackberry instead of blackbird. How can I change this?

If you don't want to use an alias you'll have to create a new account as you cannot change the @icloud.com address once created. You'll have to create a new ID, verify the ID, then use the ID to create the new account, and migrate your iCloud data to the new account.
If you are currently syncing data with iCloud, begin by saving any photo stream photos to your camera roll as mentioned above. If you are syncing Notes with iCloud, you'll also need to open each of them and email them to yourself so they can be recreated in the new account. Finally, if you are syncing any iWork documents with iCloud, turn off iCloud syncing in your iWork app settings.
Then go to Settings>iCloud, tap Delete Account, and choose Keep on My iPhone when prompted. Then in Settings>iCloud tap Get a Free Apple ID at the bottom, set up your new ID, verify the email address you use to create it by responding to Apple's verification email, then sign in with the new ID to create your new account. Turn on your iCloud sync settings and choose Merge when prompted to upload your data to the new account. When you turn Mail to On you will be prompted to create your new @icloud.com email address. Be carefull to type it correctly as it cannot later be changed.

I am totally frustrated by the fact that now i have gone to iCloud and after a few synchs, my contacts are all mixed up with the wrong information. For instance, my email and phone number comes up under someone else's name (a thousand contacts)

I am totally frustrated by the fact that now i have gone to iCloud and after a few synchs, my contacts are all mixed up with the wrong information. For instance, my email and phone number comes up under someone else's name (a thousand contacts). I dont know how to repair this. what a nightmare

An icloud account is designed to be used by just one user. If you have given your ID or set up your account on someone else's device, then their data will be mingled with your or worse.

I have copied over my music file to a new computer and the music shows on itunes but wont play. When I track where the song is located it is reading the wrong information. How do I change this as Edit Preferences has the right location

I have copied over my music files to a new computer and the music shows on itunes but wont play. When I track where the song is located it is reading the wrong information. How do I change this as Edit>Preferences has the right location?

Select one of the tracks with a broken link, press ctrl-i to Get Info. Say No when iTunes asks if you would like to locate the track, then look at the Summary tab for the location expects to find the file in.
Now try to locate the file in question. The two locations should give a clue as to what to do next.
Here is an example with a file I've deliberately moved from the new layout to the old pre-iTunes 9 layout.
This means iTunes is expecting to find the file at:
D:\iTunes\iTunes Media\Music\a-ha\Take On Me\01 Take On Me.mp3
but it isn't there because I've moved it to:
D:\iTunes\iTunes Media\a-ha\Take On Me\01 Take On Me.mp3
which is where it would have lived back in iTunes 8 (though the media folder would have been called iTunes Music back then as well).
If you can provide the expected and actual locations of a broken track I should be able to suggest the easiest way to resolve things.
tt2

Snapshot, wrong information in OCALMONTH

Hi Gurus,
We have created a monthly Snapshot following the document called: How to Handle Inventory Management Scenarios in BW
If one month the process that upload the movements from DSO to infocube is not executed (or it's executed and it fails), when we execute again the process the next month old data will be updated in the Infocube with wrong information in 0CALMONTH.(because 0CALMONTH is filled with the system date at the moment of the load).
As result, the old and new data has been added in the same month.
Do you know how to resolve this probleme? or How to avoid it?
Any feedback will be really appreciated.
Thanks

Hi David Trapote,
We also faced same problem deriving week or month from system date.
To avoid this problem, we maintained date in a table. week and month will be derived from this particular table instead of system date.
Create a simple program to update table before load starts, include this particular program in process chain after start process(before data loading). Then you can avoid these problems perminently.
Dont forget to create program with user selection for input, so you can update date accordingly.
Hope it Helps
Srini

Is there no way to hold the customer service department accountable when give wrong information and charged for it?

We have been loyal Verizon customers for almost a decade and have had nothing but great things to say about our service...until about 2 months ago. Two months ago my daughter moved out of state and decided to remove herself from our family plan, Before doing so, she call Verizon's customer service department to see when her contract was up. She wanted to keep her Verizon service until the end of her contract to avoid the termination fee. The service department assured her that her contract was already up and no termination fee would be charged. You can imagine my surprise when we were charged a $138 termination fee for her line on our next bill. I called customer service again and spoke with another representative (whose name I will not disclose) and was assured that the termination fee was a mistake and that I should simply not pay that portion of the bill and the charge would disappear on the next billing cycle. I did as she said and was shocked a few weeks later when I received a less than civil call from Verizon threatening to terminate my service the next day if I did not immediately pay the $138. My wife received a similar nasty message on her phone. I explained the situation to the rep on the phone, was told that the information my daughter and I received from 2 previous representatives was incorrect, and was told to pay immediately. My daughter and I went through all the proper channels to ensure no charges from termination fees, and both of us were given misinformation on 2 separate occasions. Is there any way to hold this company accountable for its mistake? I have been in sales all my life, and if an incorrect price is quoted, I have to honor the incorrect price,even if it costs me money. This is the worst customer experience I have ever had with any company, and I'm afraid that it will eventually cost Verizon not one but five long-time customers.

I shouldn't have to "chalk it up". This company, like other companies, should be held accountable for wrong information. We went through all the proper channels to ensure this wouldn't happen. I know this fee gets waived on a regular basis for a multitude of reasons. Moving nonwithstanding, I was told by two different people who had no knowledge that my daughter was moving that she owed nothing. If two different company employees tell me there will be no ETF, I will take them at their word. This should be good enough. What's the point of getting it reactivated if she can't use it where she lives now?

ITunes adds wrong information

Hey guys,
so basically im trying to manage my library because i screwed it up.
But sometimes when I click on a title or even if I just start iTunes it adds information to the titles.
Its basically a great feature, but it often adds wrong information, f.e. a wrong artist or cover.
I tried a lot of different solutions but none works.
Anyone got an idea?
Thanks

Make sure that these two options in Edit > Preferences > Store are turned off:
Then exit iTunes and open it up again. Your metadata entries should then be persistent - with these options checked iTunes will be comparing what you have with the information held in the iTunes Store, and will overwrite with the latter for Store purchases (and if you have iTunes Match). If you have any iOS devices you should also turn off Show All Music under Settings > Music.

Wrong information provided

Serial No. :- [text removed for privacy]
Product No.:- WZ040PA#ACJ
I bought a Compaq laptop for personal use, but before buying i called Compaq customer care and asked about the laptop, they suggested me Compaq 620. I inquired about the laptop they gave me the information about the system, as per the info. provided i bought the laptop on 30 Oct, for it i paid Rs. 28500 and i founded that the information provided was absolutely wrong. They just gave the wrong information about the sound, they told that it is a dual-speaker and consumer laptop but after bringing the system home i founded that its sound is very low, when i complaint it to hp technical department they told me that its a mono-speaker and commercial laptop. I complaint them that they provide me wrong information about the system and due to them i am facing problem, i ask them for a solution for the same but they just ignored everything and try to ignore my problem.I am very unhappy with these things that's why i am complaining you for the same, I want that they should change my laptop and provide me the required laptop as per my configuration.
Thank You.
Mimoh Jindal

Sir,
   On 30th october, i bought a laptop (Model:- compaq 620).Before buying i enquired about this model of laptop from your customer care, they told me all configurations including dual speakers and consumer range-laptop, after so much enquiries i purchased the same model from a authorised dealer in New Delhi. The system was sealed and was dos based, no window was their. When i brought the system to home and loaded the window, i was shocked listening the low voice of the system, so i complianed for it to your technical department but they told me that it is a commercial range-laptop with mono speaker and told me that its voice is that much only.
   So, i was misguided from your customer care and cheated for buying this product, when i told the technical department about this(misguidance and cheat), they just simply ignored all and refused to help me at all. They totally ignored the matter.
   I just want my laptop to be replaced, but the denial of your technical depratment in this regard is compelling me to go to consumer forum. I am just informing you before my this legal steps to be taken in case the further ignorance is continued.

MPLS wrong information Label

Hi
This is my first MPLS lab, I just start learning mpls basic from yesterday, All routers have fully ip reachability and ospf is activated on all routers, now my doubt is if Router 1 want to reach Router 5 loopback interface it should go via R4-->R5. but it has two entry for the route 192.168.5.0. please kindly provide me the information why it has wrong entry about 5.0 route.
R5 label range 500-599 <> R4 label range 400-499 <> R1 label range 100 199 <> R6 label range 600 699
R1#sh mpls ldp bindings 192.168.0.5 32
tib entry: 192.168.0.5/32, rev 18
local binding: tag: 105
remote binding: tsr: 192.168.0.4:0, tag: 401
remote binding: tsr: 192.168.0.6:0, tag: 605 ---->>This the wrong information R1 have in ldp database.
R5#sh mpls ldp bind
tib entry: 172.16.25.0/24, rev 4
local binding: tag: imp-null
remote binding: tsr: 192.168.0.4:0, tag: 400
tib entry: 172.16.69.0/24, rev 14
local binding: tag: 503
remote binding: tsr: 192.168.0.4:0, tag: 403
tib entry: 192.168.0.1/32, rev 16
local binding: tag: 504
remote binding: tsr: 192.168.0.4:0, tag: 404
tib entry: 192.168.0.4/32, rev 8
local binding: tag: 500
remote binding: tsr: 192.168.0.4:0, tag: imp-null
tib entry: 192.168.0.5/32, rev 6
local binding: tag: imp-null
remote binding: tsr: 192.168.0.4:0, tag: 401
tib entry: 192.168.0.6/32, rev 18
local binding: tag: 505
remote binding: tsr: 192.168.0.4:0, tag: 405
tib entry: 192.168.14.0/24, rev 10
local binding: tag: 501
remote binding: tsr: 192.168.0.4:0, tag: imp-null
tib entry: 192.168.16.0/24, rev 12
local binding: tag: 502
remote binding: tsr: 192.168.0.4:0, tag: 402
tib entry: 192.168.45.0/24, rev 2
local binding: tag: imp-null
remote binding: tsr: 192.168.0.4:0, tag: imp-null
R5#
R1#sh ip cef 192.168.0.5 255.255.255.255
192.168.0.5/32, version 25, epoch 0, cached adjacency 192.168.14.4
0 packets, 0 bytes
tag information set
local tag: 105
fast tag rewrite with Fa0/0, 192.168.14.4, tags imposed: {401}
via 192.168.14.4, FastEthernet0/0, 0 dependencies
next hop 192.168.14.4, FastEthernet0/0
valid cached adjacency
tag rewrite with Fa0/0, 192.168.14.4, tags imposed: {401}
R1#
R4#sh mpls ldp bind
tib entry: 172.16.25.0/24, rev 8
local binding: tag: 400
remote binding: tsr: 192.168.0.5:0, tag: imp-null
remote binding: tsr: 192.168.0.1:0, tag: 103
tib entry: 172.16.69.0/24, rev 14
local binding: tag: 403
remote binding: tsr: 192.168.0.1:0, tag: 100
remote binding: tsr: 192.168.0.5:0, tag: 503
tib entry: 192.168.0.1/32, rev 16
local binding: tag: 404
remote binding: tsr: 192.168.0.1:0, tag: imp-null
remote binding: tsr: 192.168.0.5:0, tag: 504
tib entry: 192.168.0.4/32, rev 6
local binding: tag: imp-null
remote binding: tsr: 192.168.0.5:0, tag: 500
remote binding: tsr: 192.168.0.1:0, tag: 104
tib entry: 192.168.0.5/32, rev 10
local binding: tag: 401
remote binding: tsr: 192.168.0.5:0, tag: imp-null
remote binding: tsr: 192.168.0.1:0, tag: 105
tib entry: 192.168.0.6/32, rev 18
local binding: tag: 405
remote binding: tsr: 192.168.0.1:0, tag: 101
remote binding: tsr: 192.168.0.5:0, tag: 505
tib entry: 192.168.14.0/24, rev 4
local binding: tag: imp-null
remote binding: tsr: 192.168.0.5:0, tag: 501
remote binding: tsr: 192.168.0.1:0, tag: imp-null
tib entry: 192.168.16.0/24, rev 12
local binding: tag: 402
remote binding: tsr: 192.168.0.1:0, tag: imp-null
remote binding: tsr: 192.168.0.5:0, tag: 502
tib entry: 192.168.45.0/24, rev 5
local binding: tag: imp-null
remote binding: tsr: 192.168.0.5:0, tag: imp-null
remote binding: tsr: 192.168.0.1:0, tag: 102
R1#sh mpls ldp bi
tib entry: 172.16.25.0/24, rev 14
local binding: tag: 103
remote binding: tsr: 192.168.0.4:0, tag: 400
remote binding: tsr: 192.168.0.6:0, tag: 603
tib entry: 172.16.69.0/24, rev 8
local binding: tag: 100
remote binding: tsr: 192.168.0.6:0, tag: imp-null
remote binding: tsr: 192.168.0.4:0, tag: 403
tib entry: 192.168.0.1/32, rev 5
local binding: tag: imp-null
remote binding: tsr: 192.168.0.6:0, tag: 600
remote binding: tsr: 192.168.0.4:0, tag: 404
tib entry: 192.168.0.4/32, rev 16
local binding: tag: 104
remote binding: tsr: 192.168.0.4:0, tag: imp-null
remote binding: tsr: 192.168.0.6:0, tag: 604
tib entry: 192.168.0.5/32, rev 18
local binding: tag: 105
remote binding: tsr: 192.168.0.4:0, tag: 401
remote binding: tsr: 192.168.0.6:0, tag: 605
tib entry: 192.168.0.6/32, rev 10
local binding: tag: 101
remote binding: tsr: 192.168.0.6:0, tag: imp-null
remote binding: tsr: 192.168.0.4:0, tag: 405
tib entry: 192.168.14.0/24, rev 4
local binding: tag: imp-null
remote binding: tsr: 192.168.0.6:0, tag: 601
remote binding: tsr: 192.168.0.4:0, tag: imp-null
tib entry: 192.168.16.0/24, rev 6
local binding: tag: imp-null
remote binding: tsr: 192.168.0.6:0, tag: imp-null
remote binding: tsr: 192.168.0.4:0, tag: 402
tib entry: 192.168.45.0/24, rev 12
local binding: tag: 102
remote binding: tsr: 192.168.0.4:0, tag: imp-null
remote binding: tsr: 192.168.0.6:0, tag: 602
R1#
R6#sh mpls ldp bind
tib entry: 172.16.25.0/24, rev 14
local binding: tag: 603
remote binding: tsr: 192.168.0.1:0, tag: 103
tib entry: 172.16.69.0/24, rev 4
local binding: tag: imp-null
remote binding: tsr: 192.168.0.1:0, tag: 100
tib entry: 192.168.0.1/32, rev 8
local binding: tag: 600
remote binding: tsr: 192.168.0.1:0, tag: imp-null
tib entry: 192.168.0.4/32, rev 16
local binding: tag: 604
remote binding: tsr: 192.168.0.1:0, tag: 104
tib entry: 192.168.0.5/32, rev 18
local binding: tag: 605
remote binding: tsr: 192.168.0.1:0, tag: 105
tib entry: 192.168.0.6/32, rev 6
local binding: tag: imp-null
remote binding: tsr: 192.168.0.1:0, tag: 101
tib entry: 192.168.14.0/24, rev 10
local binding: tag: 601
remote binding: tsr: 192.168.0.1:0, tag: imp-null
tib entry: 192.168.16.0/24, rev 2
local binding: tag: imp-null
remote binding: tsr: 192.168.0.1:0, tag: imp-null
tib entry: 192.168.45.0/24, rev 12
local binding: tag: 602
remote binding: tsr: 192.168.0.1:0, tag: 102

Hello,
the show mpls ldp binding shows the label to IP prefixes advertisement of every LDP neighbor either upstream (nearest to the prefix) either downstream (more far from the prefix).
The binding via R6 so is a correct binding but it is not used by local node R1 to reach 192.168.0.5/32.
As the sh ip cef shows there is actually a single best path to the destination that is in the direction of R5.
R1#sh ip cef 192.168.0.5 255.255.255.255
192.168.0.5/32, version 25, epoch 0, cached adjacency 192.168.14.4
0 packets, 0 bytes
tag information set
local tag: 105
fast tag rewrite with Fa0/0, 192.168.14.4, tags imposed: {401}
via 192.168.14.4, FastEthernet0/0, 0 dependencies
next hop 192.168.14.4, FastEthernet0/0
valid cached adjacency
tag rewrite with Fa0/0, 192.168.14.4, tags imposed: {401}
R1#
So you don't need to care about the additional entries in show mpls ldp binding.
Hope to help
Giuseppe

OBIEE iBot delivers wrong information

Through iBot, i am able to consistently reproduce that wrong information is delivered in email when each user has different set of results.
Recipient are 5 users each having own set of permission to data. But, When iBot delivers emails, it shows data of other users in email. Is anyone aware about this issue or can please advice?
Edited by: user8337346 on Jun 14, 2012 6:22 AM

Yes, i do have data visibility as 'PERSONALIZED'. Issue is happening randomly after 4-5 iteration of same ibot been delivered and some how it is sending the data of other user from the list of recipients. can you please suggest me how to debug this? Ibot log show is almost same except the sequence of recipient is different, and couldnt figure out any differences from the log.
Edited by: user8337346 on Jun 14, 2012 10:27 AM
Edited by: user8337346 on Jun 14, 2012 10:31 AM

Wrong information in comumns project panel

I'm using Premiere Pro CS 3.2.0 in windows XP sp3.
Clips captured with premiere to *.avi files.
In the project window the column Audio info shows 720 x 576 (1.422) and video usage shows 32000 Hz etc.
Columns after these are showing also information belonging to other columns.
The column Creation date doesn't show up with information.
Capturing with another program shows the same errors.
Do anybody knows what is wrong?
John

John,
Welcome to the forum.
That is a new one to me. I'd click on the little right-facing arrow (top-right of the Project Panel) and down at the bottom of the drop-down, Rearrange Columns. I'd uncheck everything, so that all Columns disappear. Repeat, and this time, check the Colums that you do want. Hopefully, when redrawn the X'ed "wires" will be fixed.
If that does not work, and Column location and info is part of the Project in CS3, Import your existing Project into a new one of the same Preset, and see if this forces the Columns to correct themselves. Here, I'm guessing that there might be corruption in your .PRPROJ file.
Good luck,
Hunt

Wrong information when select " Check SLD connetion" in Webdynpro Content

Hi All,
When I go to Webdynpro Content Administrator, select the button " Check SLD connection" and a new window come up with the details of where the SLD is running.
I noticed the details are incorrect, i.e. port 54200 instead of 50700. I have check in the SLD service Visual administrator and it has correct information of hostname and port number ...
Can you please help to point out where/how did it pick up this information?

Hi Vincent,
I dont think your sld is configured and running.
1. since you said the port number is wrong you have to correct the settings in the first place.
2. secondly you need to check the link which will be in the format http://host address:portnumber/sld and configure the sld there and then check if its up and running.
these steps would be mentioned clealy in the guide may be in the post installation activities please check that and keep us updated.
Regards,
Nitin

Wrong information in Spanish website

I've been noticing errors in the Spanish Apple website for ages now, but this is just too much now. The day of the new MB and MBP laptops I checked to see if the errors in the "Compare specs" were corrected sense they would have to redo some info. Wrong. There are still some specs that haven't been corrected. In the Wireless part of the table it says that the new MB and MBP laptops have 2.0 Bluetooth when it should be 2.1. I remember also that not too long ago it incorrectly stated that the MB and MBP laptops had wifi-g instead of wifi-n (that info was corrected just some months ago).
I also noticed that, in the new launch, the MacBook page had some information in French! That was so obvious that they corrected it just a day or so after the launch of the new models, but still... what's with having continuous errors in the Spanish website?
I personally think that the Spanish website section needs some serious quality improving.
Also there is no Castilian speaking forum for discussing this sort of things. A lot of people in Spain barely know any English so it's kind of complicated to get some feedback in the mother language.
PD: I've just checked the Mexican store and they have their information correctly written, unlike the Spanish one.

Con respecto a los errores de la Apple Store española he enviado ésto:
Al entrar en la sección "Store", en el MacBook, MacBook Air, MacBook Pro, Mac Mini y Mac Pro los datos mostrados en "Comparar -> Especificaciones completas" son erróneas (algunos de los errores llevan meses sin corregirse y pienso que ya es hora de que se pongan los datos correctos).
En las secciones de MacBook, MacBook Air y MacBook Pro, se muestra "AirPort Extreme integrada (802.11n)4 - Bluetooth 2.0 + EDR integrado" tanto para la versión de plástico como para las de aluminio. Esto es falso. Las versiones de alumninio llevan un controlador Bluetooth 2.1 en vez de 2.0.
En la sección comparativa del Mac Mini y del Mac Pro se muestra que la conexión del iMac es "AirPort Extreme (802.11g) y módulo Bluetooth 2.0+EDR incorporados". Esto es falso. Lleva un módulo 802.11n en vez de 802.11g y el Bluetooth es 2.1 en vez de 2.0.
Cuando la presentación de los nuevos MacBook y MacBook Pro había secciones de la página que estaban en Francés. Se corrigieron rápidamente, pero el hecho de ver fallos continuos en la web española da que pensar.
La solución más acertada pienso yo es que se revisen más detenidamente los contenidos antes de lanzarlos al público y repasar las especificaciones respecto a las que vienen en la página en inglés (o incluso respecto a la mexicana porque parece ser que en su web están más atentos a este tipo de detalles).
Comentar como detalle que fuera de la sección "Store", en la sección "Mac", las especificaciones técnicas sí son correctas por lo que ahí no hay que corregir nada.
Espero que se solvente el problema descrito pronto y que conste que lo hago por vuestro bien, que yo sé perfectamente qué especificaciones técnicas tiene cada modelo, pero ver las especificaciones mal puestas en la versión española me produce rabia al ver que se descuida de esa manera.
Muchas gracias por vuestros magníficos productos:
Daniel
Espero que se solucione este tema pronto y que se tomen las molestias de crear un foro en castellano, que sólo tenerlo en inglés es un poco contraproducente a mi entender.

Pick ticket header prints the wrong information on 2nd page of order

Hello,
Whenever we have an order that has more than one page of items, it prints all the wrong order header information on the pick ticket.
We are on SAP 9.0 Business one PL08hf SS2008.
Thanks,
Nick

Gordon,
I finally have the screen and the report but I am having a hard time trying to paste the images to this site. Can I send them to your email address?
thanks,
Nick

Music showing wrong information

hey i got my iphone 6 and it shows all music info wrong. like i have 5 slipknot albums at my phone it says you have 2 and only have 20 songs but you click slipknot and it shows all the albums and songs but cannot count the right ones?

I'm not sure how using the wrong cord did that because it shouldn't have any such effect. Either way, if the music is no longer on your iPod's Hard Drive, on your new or old PC, and not in a backup anywhere, I'm afraid you'll need to start over from scratch. You can redownload almost all your iTunes purchases again at no cost via iCloud. See here for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For other content, you'll need to either re-rip or redownload it from its original source.
B-rock

Wrong information

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