Wrong iTunes Balance
Hello,
I redeemed a $50 gift card that I was sent. iTunes seems to have recongnized that it was a $50 card, but it only credited me $18.30. What's going on with this? I know for a fact that I did not have a negative balance on there. Is this some sort of bug? I'm definitely not going to let this go because it's a lot of money. I'm using Mac OSX Lion on a MacBook Pro. Hope this helps.
Thank you for your time.
I also have the same problem. My Balance was 130 and then I bought a cd for 10.99 and poff i down to 97.54. i Looked up and the apps and in app and music i bout don't add up to the difference. started at 200 and add it all up and it was 53.73 + 17 for audio book so 70. dollars off the account. so whats going on?
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Hi my case numbers is 30758085. I just try download apps store on my Verizon iPhone 4 but they keep ask me billling payment so I use my credit card but keep said wrong security codes so I check my apple itune balances said I owe itune 22.00 dollars but it not my apps download on my phone I always get free apps Download
Please don't post case numbers or other personal information here. None of us here (who will respond, anyway) work for Apple; we're all just fellow users.
Anyway, as regards the security code issue, this may help:
http://support.apple.com/kb/TS1646
and as regards the balance, first make sure you didn't make any in-app purchases. Many "free" apps, particularly games, have additional levels or features that cost money. Check your purchase history in your iTunes Store account and see what you're being charged for.
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Where did you buy this laptop? I know if I opened a box expecing and having paid for a 2012 model and found a 2010 model, I'd be back at the store demanding an exchange quicker than you could imagine. Open box or not, if you thought you were buying a 2012 model, you should get what you paid for.
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See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
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You don't transfer balances to devices as the balance is on your account, not the device.
Sign into your account. -
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Choose one of the categories such as music in the iTunes app, then scroll down to the bottom of the page and you'll see a panel with your name and balance in it. If you have a zero balance it shows nothing at all.
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Thanks for the question. If a family memeber has store credit in their account, that credit will be used before the organizer's payment information:
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After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
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http://support.apple.com/kb/HT201079
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MJ -
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Why can I not GIFT apps using my current iTunes balance??? It allows you to pay using credit card, paypal, or a new iTunes card, but why can we not gift apps and songs to each other using the current balance we have on our accounts from previous iTunes gift card purchases etc.?
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