Wrong JRE Runtime Lib Path on Win2K--Admin Server Won't Start

Question

Running Sun One Web Server 6.0 SP6 on a Windows 2000 server, I inadvertently entered a typo in the iPlanet Administration Server's Global Settings, "Configure JRE/JDK Paths" link.
In the "JRE Runtime Lib Path" field I typed "jjk1.3.1_03" instead of "jdk1.3.1_03". Now the Sun One web server won't start, so I can't go into the Administrative Server to fix the Jre Runtime Lib Path. I havent' been able to find any file where I can change that erroneous setting either. Is it a Registry entry?
I also tried adding the correct JRE Runtime Lib Path at the end of the Windows PATH environment variable on the server, but that didn't help.

Answer 1

Yes we checked the Registry settings and fixed the typo in the path associated with the key NSES_JRE_RUNTIME_LIBPATH. That should have fixed the problem, but the Sun One web server still wouldn't start.
Moved to plan B and removed then reinstalled the Sun One web server. Now it starts and all is well.
Thanks for helping everyone. This also raised the issue for us of whether or not we are entitled to individual support from Sun since we paid for the Sun One web server. According to the web site, the answer is NO - unless we pay $3,000 for a support contract. Other vendors who recommended using Sun One with their products say YES. We're still tracking that down.