Wrong paper size in office 2007 word using windows 7 64 bit. solution does not work oj6500

I have tried using all three HP solutions using word 2007 on a windows 7 64 bit wireless and keep getting paper mismatch error.
I am using standard #10 envelope and have selected envelope in both word print tab and also under the mailings tab under envelope.  I can do nothing but cancle print.  I have also tried "plain paper" but still get the mismatch.  Help

Hi,
Please try to insert some PDF files from  Insert tab --> Object --> Create New --> Adobe Acrobat Document
In addition, make sure Adobe Reader is the default application to open the PDF files.
If the issue persists, please try repair or reinstall the latest version of Adobe reader and check this again.
Karen Hu
TechNet Community Support

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