Wrong password while updating to IOS 7.1.2
Hello everyone,
So on the day it has happened it was all ok in the morning, I put in my password and the iPad did unblock. I did some stuff on the internet and then I saw a suggestion to update to a new IOS 7.1.2. I clicked on the update button and then it asked me for my password. I assumed that it should be my normal apple ID password, however the keyboard did not have letters, I mean I could only insert numbers. So then I thought that maybe it requires my normal 4 digit password which I use to unlock the iPad. So I typed it in and then my iPad said: "Wrong password" I tried again and again it would not work. So now my iPad is blocked and I cannot unblock it with my password.
Then I have decided to try to update my iPhone as well to see if i get the same problem and it did. Though I could unblock my iPhone with a 4 digit password I stopped using ages ago. Which seems to be very weird as I have changes my password so many times since that one so I have not idea why it has worked.
So my question is, how could this happen, what should I do now considering the fact that I am on holidays and the computer I synced my iPad with is like miles away. Could it be a some kind of virus? Before you ask me if I am sure whether the password is correct or not I wanna say that yes I am 100 percent sure that the password I am trying to use is the one. Maybe someone has that problem as well? Thank you all in advance.
I have posted this question to an iPad forum and got no answer, therefore since this problem has occurred on my iPhone as well i find it appropriate to start a discussion here.
It is not asking for a password but your lock screen's passcode.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
Similar Messages
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Wrong Password while updating to 7.1.2
Hello everyone,
So today in the morning it was all ok, I put in my password and the iPad did unblock. I did some stuff on the internet and then I saw a suggestion to update to a new IOS 7.1.2. I clicked on the update button and then it asked me for my password. I assumed that it should be my normal apple ID password, however the keyboard did not have letters, I mean I could only insert numbers. So then I thought that maybe it requires my normal 4 digit password which I use to unlock the iPad. So I types it in and then my iPad said: "Wrong password" I tried again and again it would not work. So now my iPad is blocked and I cannot unblock it with my password.
Then I have decided to try to update my iPhone as well to see if i get the same problem and it did. Though I could unblock my iPhone with a 4 digit password I stopped using ages ago. Which seems to be very weird as I have changes my password so many times since that one so I have not idea why it has worked.
So my question is, how could this happen, what should I do now considering the fact that I am on holidays and the computer I synced my iPad with is like miles away. Could it be a some kind of virus? Before you ask me if I am sure whether the password is correct or not I wanna say that yes I am 100 percent sure that the password I am trying to use is the one. Maybe someone has that problem as well? Thank you all in advance.The required password/passcode is the 4-digit passcode.
You should ALWAYS do a backup of your iPad prior to installing an iOS update. And you should NEVER do an iOS update when you don't have access to the computer you normally sync to. You have now learned an unfortunate lesson.
Entering the wrong password too many times has disabled your iPad and you need your computer to remove the disabled.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Took out wire while updating to ios 7
i took out wire while updating to ios 7
so now there is an apple on the screen and a line under it
and nothing else and it dont answer when i press any buttons
and also when i put the wire in my iphone again my Imac dont see it and nothing happens
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if it doesn't seem to update, or seems like something went wrong, try again with these instructions:
http://support.apple.com/kb/HT1808 -
HT4623 ipad froze and shows itunes with plug while updating with iOS
ipad froze and shows itunes with plug while updating with iOS.
That message means that you have to restore the iPad using iTunes now. Something went wrong. This explains how to do it. Read it thoroughly before you start - and take note of the end of the article under Additional Information where it talks about using recovery mode. You might need to use it.
http://support.apple.com/kb/ht1414 -
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while updating to ios 6 my iphone has crashed, and is now stuck on the installation screen. anyone know what i can do from here?
I'm having the same problems. Can't even find out if Apple is working on it. Tried to downgrade but is not supported by apple so error 3194 comes up which is verifying with the apple web site. Which then stops everything. I understand you can modify the "hosts" file to by pass the issue, but hate doing that as it gets involved. May try it if I can't get any satisfaction from apple.
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Did you click on the link just below that that says:
iOS: Device not recognized in iTunes for OS X
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
You have to read the entire support article and follow the subsequent links if the first solutions do not resolve the issue....
GB -
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Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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does anybody know the error code 11 while updating to ios 4.3.3. on an ipad1? thx
but my hard drive is still lot of spaces...still keep on trying to update...
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I lost all my iphone songs while updating to ios 7. how do I get them back?
Restore the backup you surely made before you updated, as anyone would do before updating any computing device:
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I can't use the camera function in my ipod touch 4s while updated to iOS 6.0.
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I open the restriction setting already.
thank you.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
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Hi my iphone 5 is bricked in recovery mode while updating from ios 7 to 7.0.4 and every time when i try to restore 'Unknoown error 12' pops up each time.iphone was not jailbroken. please help
From the article that your statement was posted from:
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020. -
My iPhone 4S has locked up while updating the ios. what do I do?
my iPhone 4S has locked up while updating the ios. what do I do?
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. Then try it again.
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My iPhone got locked while updating to IOS via my laptop. How can I restart my phone
My iPhone got locked while updating to IOS via my laptop. How can I restart my pihone?
Thank you Roger Wilmut. I am grateful for your response.
I bought the iPhone new and set up by myself. I still remember apple id details. The problem is that while the update was on, I needed to enter my apple id on the phone to complete the update my screen lock has been activated. Now the phone only displays the iTunes logo and the USB cable being inserted. But I can still access my the phone contents through my laptop. I need to force the phone to restart. How can I do that? mind you I have pressed the home and power buttons together for a couple of minutes. It will only display the apple logo for a few seconds and then return to the iTunes and USB cable display. Maybe the phone is hanging. So please help me.
Thank you very much -
Iphone hung while updating the ios what should i do ?
iphone hung while updating the ios what should i do ?
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I have an iphone4 currently running on iOS 5.1.1 and while updating to ios 7 it shows an error 3004 and I have tried many times forcefully also as per apple discussions but I can't update so help me.......
http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
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