"Wrong" serial number for CC membership  - all softwares remains trial versions... How come ???

I just joined CC last week but it I'm really getting pain with it,
as I Adobe don't recognize the serial number THEY gave me in my account...
My softs remain trial versions... (OS X Yosemite, CC 2014)
I spent so much hours and phone calls on this and I'm getting really sick of it.
Abode tehnical support just gave me a link with instructiosn to follow... But it just doesn't work, any which way you can.
That shouldn't be so complicated !!!
Anyone had the same problem ?
Thanks for your attention

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

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