Wrong Transmitter connection
Hi My Vision box connects to a transmitter what is further away (Oxford) than my local one (Sandy Heath) for BBC one so the signal breaks up is therer a way on the box to select which transmitter it connects to, my aerial has always been facing Sandy Heath and all the other tvs in the house connect straight away to sandy heath so bit confused why the vision box has decided to play up.
Others have reported similar problems with the New Look software. Unfortunately, unlike lots of other Freeview boxes/TV's, it allows absolutely no control by the user over which UHF frequencies it uses.
The digital channels are transmitted in groups called multiplexes. Each multiplex is on a different UHF channel number.
Find out which UHF channel numbers you are picking up multiplex transmissions on by running this coverage checker and selecting the detailed view. http://www.digitaluk.co.uk/coveragechecker/
Running the Help & Settings > Settings > TV Settings > Freeview Signal Strength option on the box and selecting additional Info should confirm this.
The poor man's solution is to remove/insert the aerial at appropriate times as the box goes through the scan from UHF 21-68 in order to make it only find the signals from a certain transmitter. A lot of hassle and no good for regular auto-scans though.
It seems it is possible to buy a UHF Bandpass Filter for under a tenner that will limit the reception to a range of UHF channels (to match the aerial group for a location). That might in theory be able to be used to dictate which transmitter you pick up a signal from? I've no experience of using one of those though. Be aware though that the new COM7 and COM8 HD multiplexes are on low UHF channels everywhere that may be 'out of group' for your location. The BT Vision+ box can't use these but other Freeview-HD DVB-T2 boxes/TV's can.
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