Wrong verification email address

Hi!
I just recently purchased an adobe Muse package for Mac and it sent me the email of payment order to my mail with the receipt. However I bought my laptop second hand and the verification email is getting sent to the previous owners registered email and I cannot seem to be able to change the email and hence not verify the download. I would really appreciate your help!
Kind Regards

Hi Enrique,
I have checked your email is showing as verified in our database, and the subscription is activated on your account as well.
Please sign in using your email on Muse and your product will be activated.
If issue still persist, please help us with screenshots.
Regards,
Akshay

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