WRT 1900ac Smart wifi QoS settings

Hello,
I am the proud owner of this powerful device, but some aspects do not seem to be working as expected. I am trying to set up some semblance of QoS on it, but it seems all I can do is prioritize certain devices and not throttle problem folks. Here's what is happening: I use a small amount of data to play an online game and chat in mumble. The percentage of data this uses is miniscule compared to the bandwidth. When my upstairs roommate comes home, he uses quite a bit of bandwidth, watching Youtube videos, netflix, gaming, streaming pandora, and chatting on skype. Whenever he is home, my access suffers and suffers badly to the point I am disconnected from my services and have to start them back up again, only to suffer exreme lag and issues until he goes to bed.
So I used the Media Prioritization feature to give my computer as well as the ports of my game priority, but I'm still getting knocked off whenever he is home and hogging the bandwidth. I've asked him to tone it down, but he's 19.
I was hoping for a way to limit the slice of the overall bandwidth he's allowed, but I don't see anything other than the Media Prioritization that isn't working to help me out.
Does anyone have any suggestions? I'm at the point of moving out because this is the only dealbreaker for me, but I want to explore any and all options before taking that drasic a measure. When I went out and purchased this device it was with the expectation it would help our household usage issues. It's not.
Thanks!
a

Maybe number for display document reference, not sure if the numbers mean priorities though. See you tomorrow...

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I imported the WRT 1900ac router from the USA to my location in India. Apparently your Customer care in Indai don’t give any support for this fantastic router.
I am not at your mercy for assistance.
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I'm having the same "can't associate" problems.
Using wired connection. Internet access is working fine from older Linksys router, both wired and wireless.
Tried resetting EA6500 (30/30/30 - 2 blinks - reset, 2-5 mins yaddy yaddy yada... never resets.
Can't ping 192.168.1.1, transmit failure, general failure (ipconfig /all shows that still as the default gateway IP)
Can't access myrouter/local
The associate link (verify account) from the e-mail doesn't do anything (goes to "associate router" page, OK is the only allowed response).
Can't get to Tools menu to identify current firmware (probably original), update to new firwmare, etc.
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Re-tried set-up from web link, can't find wireless signal.
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(from Similar query here: http://community.linksys.com/t5/Wireless-Routers/Update-my-EA6500-Why/m-p/918352#M293632 )
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