WRT 330N V1 keeps Resetting Cable Modem

I have the issue that the router (Wrt330N Version 1) keeps resetting my Modem connection. I have turned off the wireless portion of the router and it doesn't happen as often. I have tried to get my money back no luck, I have reinstalled the eprom update that tech support told me to do and still resetting. 10 times allready today that it has reset. Anybody have any suggestions other than throwing it away and buying something else! I have had several Linksys routers in the past and all have been great except this one.  Yes I have the lastest eprom.
Solved!
Go to Solution.

Connect your computer straight to the modem and check for a stable connection...If you have a stable connection then download the firmware from here
Follow these steps to upgrade the firmware on the device: -
Open an Internet Explorer browser page.In the address bar type - 192.168.1.1
Leave username blank & in password use admin in lower case...
Click on the 'Administration' tab- Then click on the 'Firmware Upgrade' sub tab- Here click on 'Browse' and browse the .bin firmware file and click on "Upgrade"...
Wait for few seconds until it shows that "Upgrade is successful"  After the firmware upgrade, click on "Reboot" and you will be returned back to the same page OR it will say "Page cannot be displayed".
Press and hold the reset button for 30 seconds...
Then, unplug the power cable while holding down the reset button for another 30 Seconds...
Plug the power cable back in, and keep holding down the reset button for another 30 Seconds...
Release the reset button...Now re-configure your router...Hope it resolves your concern...

Similar Messages

  • Poor Internet Connection/Have to keep resetting the modem

    For the past two months our internet service has been terrible.  I've had numerous phone calls with Verizon tech support and had two technicians visit our house.  Needless to say, after all new wiring in our house, updating the lines outside our house, and a new modem I still have to reset the modem several times a day and then when the internet does work it is extremely slow.  The technician said my house and my neighbor's house don't even show on the grid for our local Verizon office and that the problem is somewhere between our road and their office........so how does that get fixed?  Apparently the lines are too busy and it just keeps kicking us off.  Has anyone else experienced a problem like this?  I work part time from home and rely on my internet service.  I also don't have the time to contact Verizon every single day!  Help!

    Hi country105,
    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

  • Ethernet connection only after reseting cable modem

    Hello,
    Can anyone help me? Today at work, I plugged an ethernet cable into my my mac air and got a connected green light, but no internet access. The same happened when I took my laptop home. Here, I just reset my cablem modem, and it worked. I would feel very awkward reseting the cable modem at work because everyone shares it and that would put everyone's work on hold. What can I do tomorrow at work to make the ethernet connection access the internet without reseting the work cable modem?
    Thanks so much for your time,
    Kavaitri

    Hi Kavaitri,
    If you are having issues with an Ethernet internet connection to your Mac, you may find the following article helpful:
    Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
    http://support.apple.com/kb/ts1317
    Regards,
    - Brenden

  • WRT54GS v7.2 Resetting Cable Modems?

    Hey guys,
    I'm posting here because I'm trying to cover all of my bases. I've been having issues where my cable modem would do a partial reset, and while in games it would act like a big lag spike. Going through Comcast, they tested my levels and everything comes back phenominal. They believed that it may be related to my games (World of Warcraft, Call of Duty 4; PC) taking up too much bandwidth, and causing the "MTA" to reset. The modem was an Arris Touchstone modem, and when it would reset all lights except for Downstream, Upstream, and Power would shut off; then turn back on and everything was fine. I was unable to forcefully reproduce this issue.
    Comcast provided me another cable modem, so now I'm running two (one strictly for internet, the other strictly for phone). The same day of getting the new modem (also a different kind), the issue occurred again. If I could say when the issue happens, it's whenever I'm connected to a Ventrilo server + one of the games at the same time. Comcast is out of ideas and is continually saying that it's the games fault, however I still don't believe that. Posting elsewhere, someone recommended that perhaps the NIC is sending a power packet through which is causing the modem to reset... but since I'm connected to my WRT54GS 7.2 (latest firmware), that would have to be the case. The modem does not produce any error logs that would help.
    I searched the forums, and someone stated that their router (different model) reset their modem, however Linksys RMA'ed his existing one and his new one doesn't do this. Would Linksys do this for me? Unfortunately one of the only ways of testing to see if the problem occurs is by isolating my computer directly to the modem. Unfortunately since I cannot force the issue to occur, I could probably go 2 weeks without having the issue and still not be sure if it's fixed.
    Any ideas?

    Since how long you have been facing this issue ? It's tough to tell, I know I never experienced this issue with my old router, however I can't be sure if the issue occurred immediately when getting the router or a short time afterwards.
     How often does this happen ? Timing varies. I can go days without it happening, or I can have it happen multiple times in one gaming instance.
    Did you reset your router and re-configure it ? I have not done this. My router has minimal configuration other than setting a wireless password and maybe a port or two forwarded.
    I know I won't be able to verify 100% that it is the router, however it is kind of strange that this issue now occurs on two modems that are completely different make/model from each other, and never happened on my old router.  It just really stinks because I can't just connect one computer for a weekend to try it without the other one being disconnected, and as stated since I can't force the issue to happen, I could do this multiple days in a row and have no answer. I can't connect straight to the modem, have it not happen and say it's fixed. It's just too intermittent to do that.

  • When I connect Time Capsule to Time Warner Cable Modem, amber light flashes

    I want to use Time Capsule as my primary wireless network base. When I connect my Time Capsule directly to my Time Warner Cable Modem, the amber light flashes and Time Capsule won't appear in AirPort Utility on my MacBookPro. I've tried unplugging everything and waiting to reset cable modem and Time Capsule.
    Before I got the Time Capsule, I used a wireless router. The only way I can get Time Capsule to work is as a guest on my old wireless router network. I can't get the Time Capsule to configure itself directly with my Time Warner Cable Modem.
    Any advice would be most appreciated.

    This situation is pretty common now and it has nothing to do with the any of the routers but rather how cable modems are configured to work. They seem to latch on to the first device connected to them whether it be a router or a computer and will not allow any other device to access their network. The solution is to power off the cable modem and wait a minute. While you're waiting disconnect the old connection from the cable modem. Power up the cable modem and then connect the new device, router or computer, to the cable modem. Give it a few seconds to complete the connection and you should be ready to go. You have to do this every time you switch connections to the cable modem. This is also why you should set your router to serve addresses so that you don't have to do the cable modem samba when you want to connect a new device to the network.

  • Switched from DSL to cable modem. My Airport light won't turn green. Keeps blinking orange. No wireless now and can't connect to more than one computer! ?????

    Switched from DSL to cable modem. My Airport light won't turn green. Keeps blinking orange. No wireless now and can't connect to more than one computer! ?????

    Hmmmm.
    If you reset the AirPort Extreme by holding in the reset button for 9-10 seconds and then releasing, the AirPort should be back in default settings which would allow mutliple computers to connect to the LAN ports on the AirPort.
    Power off the cable modem for now and leave it off at least 15 minutes.
    With the AirPort Extreme still powered on, hold in the rest button on the back for 9-10 seconds and release. Allow a full minute for the AirPort Extreme to restart to a slow, blinking abmer light.
    Then, power off the AirPort Extreme.
    Check to make sure that the Ethernet cable from the modem is connected to the WAN "O" port on the AirPort Extreme.
    After the modem has been powered off for at least 15 minutes, power it up and let it run for 5 minutes by itself.
    Now, power up the AirPort Exteme and let it run for 2-3 minutes
    Open Macintosh HD > Applications > Utilities > AirPort Utility
    Connect an Ethernet cable from your Mac to one of the LAN <-> ports on the AirPort Express
    Click on the AirPort Exteme, then click Continue to follow the guided setup tp configure the AirPort Extreme.  You can use the same wireless network name, password, etc that you used before, or set up a new name and password, etc.

  • How do I add an airport extreme to a cable modem with only one ethernet port, while keeping that port connected to my Mac?

    I have a mac pro connected by ethernet to a cable modem via ethernet.    There is only one ethernet port on the modem.   
    I want to keep the Mac connected via ethernet for speed.    Is there a way that I can add an airport extreme to this set up - for my ipad and roku, and for guests to use - or do I need to buy a router to put between the modem and the mac?
    If I need a router, what kind?
    Thanks.

    The modem connects to the WAN "O" port on an AirPort Extreme router.
    The Mac Pro connects to one of the three LAN <-> ports on the AirPort Extreme router.
    Or if you do not need the ability to connect a hard drive to the USB port on the router, you can save a bit by using an AirPort Express.
    The modem connects to the WAN "O" port, the Mac Pro connects to the LAN <-> port
    Either the AirPort Extreme router or AirPort Express router will allow up to 50 wireless device to connect.
    There are many other wireless modems offered by other manufacturers as well.

  • Do I need to keep the Capsule plugged in to my cable modem in order to use it for backup?

    The location of my cable modem is really inconvenient. I'd like to move the Capsule to a different room. Do I need to keep it connected to the cable modem in order to be able to use it as my Time Machine backup device?

    I assume your cable modem is a router.. as such the TC should be wired to it in bridge. It will not do anything worse than now for the network in the house.. and the TC can then be accessed as per normal.
    TC is designed to be plugged into the modem or main router by ethernet.
    You can move it anywhere you like in the house as long as you have ethernet connection back to the modem.
    You can run the TC by wireless .. it will have the following effects.
    1. Super slow backups. It will simply reduce the current wireless speed by half or more for backups.
    2. Since there is no QoS your internet will stop during backups. Or near to.
    3. You will affect all wireless clients during the backups.
    It can work, if your backups are very small.. but the TC becomes a near to useless dumb client in the network.. ethernet ports are off, wireless becomes mere client.. so you cannot even connect directly to it.
    If you try the TC in stand alone.. ie a secondary network.. that can work.
    1. The computer will then have backups or internet not both. You will need to deliberately connect to the TC to get backups working. That is assuming you use wireless.
    2. You can do it with ethernet. and have internet by wireless. but the setup is tricky.. tell us if you want to proceed this way.
    3. The problem is, the TC now becomes useless to the whole network and is only used by one computer. You may as well have bought a cheap USB drive, which is more reliable and faster.

  • Comcast just replaced my cable modem/wireless router.  All devices connect properly except my iPhone 4.  It shows itself to be connected to the network, but it does not load any web page.  Resetting the iPhone does not solve the problem.  Any suggestions?

    Comcast just replaced my cable modem/wireless router.  All devices connect properly except my iPhone 4.  It shows itself to be connected to the network, but it does not load any web page.  Resetting the iPhone does not solve the problem.  Any suggestions?

    Thank you for your response.
    I had rebooted the router (several times, actually), to no avail.
    I do not know the answer to whether MAC filtering is enabled on the router.  Have tried to find info about that, but unsuccessfully.  Router is an Arris TG852G, supplied by Comcast.  I would be surprised if MAC filtering were the issue, since in addition to the computer, we have successfully connected several other devices to the wifi, namely an iPad, a Android phone and a Kindle Fire - all able to access internet pages through the wifi, and all without a need to add the device to a MAC address whitelist.  To add to the mystery, the Comcast tech was able to connect his iPhone 4 to my network and access web pages.  He was unable to connect my iPhone, however, after trying for some time.
    I seem to recall reading somewhere that an iPhone cannot connect to a wireless "n" router, only "b" or "g".  The Arris router is described as a n/g/b compliant router, and as noted the Comcast tech was able to connect his iPhone, so don't know why that would be the issue here.
    By the way, my iPhone does connect wirelessly to my network at home.  This difficulty is at a second home.
    Any other thoughts would be appreciated.

  • IMac often can't connect to internect-requires resetting WIFI & Cable modem

    New to WIFI and cable modems.
    My iMac, and at the same time, my laptop and desktop PC, fail to connect to the internet 30%-50% of the time we try to use them. All say the are connected to the WIFI with strong signals. Using diagnostic on iMac tells me to reset both the WIFI and cable modems and try again. This usually cures the problem but sometimes it requires repeated resets. The problem mostly occurs at what I would call peak customer usage time, mornings and evenings, although it can happen anytime, it appears. I suspect I'm on a cable interenet service with a narrow bandwith, and that either causes my cable modem to loose communication or not to communicate at all. Or am I wrong about how all this works? I think I know that if the volume of folks on the cable go up, the speed can go way down--down enough to limit those who can connect, or those connected to get kicked off? Am I unreasonable to think that I should be able to connect whenever I want to, with the occasional (one a week) inability to connect?
    Cable folks have been out here to run a new line to the house, and to get a good cable TV signal (with 5 TVs), we have to have a amp at the box outside the house (broadband cable is not on the amp). TV signal without the amp is terrible, if that's some indication of the quality of the trunk line in the neighbor for cable TV. If someone could link me to a discussion of these issues that would be wonderful. I'm trying to figure out what my problems are and where my efforts and possible complaints should be directed. Are purchased cable modems better than those provided by the cable company, and should I buy one? I'd just like to connect 8 out of 10 times I want to use the internet. Cable is way faster but dial-up was far more dependable in my current situation.
    Thanks!
    Dale

    n/a

  • E2000 keeps losing internet connection on Motorola SBV5121 Cable Modem

    I bought a E2000 last week. Used my wired PC to setup which failed as it said internet connection not detected.
    tried reinstalling after powercycling the modem and routers but still it could not detect the internet. 
    I used my friends macbook pro to setup router wirelessless and the E2000 + internet connected successfully.
    I connected my PC using ethernet and it worked bingo! Shortlived as in 2 days again no internet was detected. Now i have tried everything but no avail. My friend out of town so cannot try reinstalling it using Mac book.
    Any known issues with the cable modem and Linksys E2000?
    Thanks
    Akshay

    Bypass the router and connect your computer directly to the modem.
    Make sure that you can access the Internet when you connect the computer directly to the modem.
    If you can access the Internet through the modem then try to configure the router manually.
    Connect the modem to the Internet port and computer to Ethernet port on the router. Press and hold the reset button on the router for 30 seconds. Release the reset button and wait for 30 seconds. Now try to reconfigure the router manually.
    Follow this link to configure the router with CABLE Internet service.
    Follow this link to configure the router with DSL Internet service.

  • My motorola cable modem reset itself every 15 or 30 minutes

    why does my motorola cable modem (sb6141) reset itself every 15 or 30 minutes everyday?

    Start with the modem's signal stats. Perhaps they already are, or they are close to being out of spec and intermittently they go completely of spec. Try getting them here http://192.168.100.1 
    Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

  • New E4200 Causes Cable Modem to Continuously Reset

    I just bought this router, reviews overall were very good.  I have it hooked to a Comcast Motorola Cable Modem, after three to five hours the router forces the cable modem to reset itself.  If I disconnect the router and connect direct to PC or my old linksys router the modem behaves properly.  I returned the first unit I bought to the store, at the direction of Linksys technical support, second unit I exchanged the first one for has the same issue.  Very frustrating, not sure what to do next other than return it for a refund.  I was looking forward to maximum performance.
    I have reported the issue to tech support, so far they have had me do a hard reset of the routers but that did not solve the problem.  Wondering if anyone else is experiencing this problem or knows how I can fix it.
    I sure would like some better attention from technical support, not sure if this is a firmware issue or what.
    Solved!
    Go to Solution.

    I replaced my cable modem yesterday, I had a motorola modem, Comcast gave me a Scientific American model, and low and behold I think my problem is solved!  The router worked all day yesterday, with a lot of heavy use, without forcing modem reset.  Hopefully that will do it.  Thanks to everyone for their suggestions and support!

  • Mac causes cable modem to reboot/reset

    I have a MacBook connected to a D-Link DGL-4500 router via 5GHz 802.11n. The DGL-4500 is connected to my Ambit cable modem (Roadrunner is my ISP.) I have various other devices hanging off of the router, including an Airport Express (for Airtunes streaming.)
    Whenever my MacBook connects to the router, or otherwise gets a new DHCP address, it causes my cable modem to reboot/reset, which knocks down my Internet connection until the modem comes back up. This happens every time I wake the MacBook from sleep. It also happens if I switch from wireless to wired ethernet, and it also happens if I take the router out of the picture and connect the MacBook directly to the cable modem.
    None of the other devices on the network cause this to happen.
    Any suggestions on where to look to try to figure out what it is about the MacBook that my cable modem doesn't like?

    You should complain to your cable company; nothing a network device can do should affect the cable modem like that, and I'm not sure what has to be done to update the firmware on a cable modem (it's likely pushed from the cable company side.)
    The cable company may also be able to provide you with an alternate brand of cable modem.

  • Cable Box Keeps resetting only when computer is on.

    My cable box keeps resetting when ever the computer is on. I get an LDR code on the box, resets, I have to press menu to get the cable back on and then the reset screen loads. It will continue to reset every 10 minutes or less until the computer is shut off. I can have other devices connected to the internet but it seems this is the only device that causes a problem. I have verizon fios. I have had a new box come to the house already and hooked it up, same problem occurs.
    Anyone have any suggestions?
    thanks.

    bourquer wrote:
    My cable box keeps resetting when ever the computer is on. I get an LDR code on the box, resets, I have to press menu to get the cable back on and then the reset screen loads. It will continue to reset every 10 minutes or less until the computer is shut off. I can have other devices connected to the internet but it seems this is the only device that causes a problem. I have verizon fios. I have had a new box come to the house already and hooked it up, same problem occurs.
    Anyone have any suggestions?
    thanks.
    I have never experienced that, with as many as 4 computers and a cellphone active on my FiOS network with three STBs also all active.
    I wonder if perhaps you have that computer set to acquire a static IP Address from the FiOS router with an address of 192.168.1.1xx and that conflicts with the IP address used by the STB? The FiOS STBs by default acquire IP addresses starting at 192.168.1.100 and going up from there, depending on how many STBs you have, and computers, cellphones, etc. by default get their addresses via DHCP starting at 192.168.1.1. You can log into the router and see the various devices it sees with their IP addresses, and look in your system to see what IP address it has.
    Sorry, but that is the only thing I can think of.
    Justin
    FiOS TV, 25/25 Internet, and Digital Voice user
    QIP7232, QIP7100-P2, IMG 1.9.1
    Keller, TX 76248 (VHO 1)

Maybe you are looking for