WRT-610n cannot detect harddisk, and no answer from Linksys
I have now had 4 chat sessions with Linksys support. Two times they have ended with a promise that they would get back within respectively 24h and 1h. But they do not.
It is clear that they know about the wrt-610n not being able to detect a lot of harddisk, with many firmware versions, among those the newest two firmware versions 1.00.00.02.10 and 1.00.00.03.15. To get the harddisk detected you have to move back to 1.00.00.B18 to get it detected, but that firmware on the other hand had serious instability issues with the Wireless part.
It is shocking that support pretend to want to help, but when they do not have the solution they simply dump the customer, with a false promise to get back.
It would be so much better customer service if they said that they know about the problem, are working on it, and when they expect a solution.
I feel treated extremely bad, cheated out of my money for a product that they should recall in its current firmware condition. From the many posts in this forum I can see that many customers seem to be in the same situation.
Linksys, one last attempt, will you give me and the other good people in this forum an answer?
Linksys customer
You can find it here: ftp://ftp.linksys.com/downloads/EMEA/firmware/WRT610N_1.00.00.18_20080816_code_fw.bin
The firmware I use right now is version 2.00.00.05, which I have found in this thread:
http://www.dd-wrt.com/phpBB2/viewtopic.php?t=54216&postdays=0&postorder=asc&start=630
The download links are placed on Page 43, and then the last post on that page.
2.00.00.05 can detect my harddisk, and has perfect WiFi stability, and FTP works.
However the Media Server does not work. I have tested that Windows Vista PC's, that could see each other as Media Servers, could not discover the Media Server on the router.
Theres is also an issue deleting files on the disk, from a Vista SP2 PC. If you try to delete a folder that is not empty. Then the directory becomes invisible, but is still there, and then you have to remove and reconnect the drive, or reboot the router. When I tested from a XP SP3 this did not happen. I use NTFS on the drive.
I do not know for sure that it is actually intended for a router with v1 hardware. They might be working on a v2, that this firmware might be intended for. But it works (almost).
So, I hope that time will bring us functionality even better that 2.00.00.05, but Linksys, it would be nice to know what you are working on.
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Hi everyone
Just wanted to post my experiences with the Yoga 13 issues and explain the problems and what Lenovo is doing (or mostly not doing) in relation to these. I have been dealing with this for 9 weeks now already, for the first 7 weeks I remained quite calm with them about it. After that I’m afraid the situation has had to be escalated considerably. I won’t go into the full details of everything that has happened as it would take all day. Suffice to say that Lenovo have been terrible to deal with, lied continually and ignore anything they don’t want to do (much like on this forum).
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I find it interesting that some users report their wifi as being perfect. I would ask anyone who claims this to connect it along with another laptop to the same network and move more than 15 ft from the router and try to copy some files across the network. Compare the two and see the difference. If you already have less than a 20Mbps internet connection and don’t use your wireless network for anything other than internet access quite close to the router then you’ll probably not have the same problem as much.
Solution: There is none. Lenovo will replace the wifi card for another one under the warranty but it won’t fix the problem and the flawed design. For a proper solution to this problem then read at the bottom of this post regarding replacement/refund options that Lenovo are offering in this situation. Fiddling with wifi settings and routers is not a solution when every other computer (including Lenovo ones) works perfectly on that network.
The touchscreen cuts out and requires a reset to start working again. During operation the touchscreen simply stops responding. A full reset is required to make it work again. The fact that a reset fixes it instantly shows to me that this isn’t a hardware fault. It is a further example of Lenovo’s flawed design and also perhaps a software issue. The touchscreen is also attached to the internal USB hub, whether this is related to the wifi problem above I am unsure. This is completely unacceptable on a touch based device and is not fit for purpose.
Solution: There is none. Lenovo will replace the touchscreen under the warranty but it won’t fix the problem and the flawed design. For a proper solution to this problem then read at the bottom of this post regarding replacement/refund options that Lenovo are offering in this situation.
The autorotate stops responding. Again as a tablet device the autorotate is an important feature. Since coming back from repair with Lenovo it has started occasionally not responding. I was told to flip the machine over, open and close and press the ‘autorotate on/off’ button a few times as a solution. This is not an acceptable solution on an expensive machine and is not fit for purpose on a tablet based machine.
Solution: Lenovo recommend pressing the button a few times and opening and closing the lid. Restarting also might help. This is not a solution.
The keyboard is extremely low quality, bounces and is uncomfortable to use over an extended period. Lenovo have always been well known for producing great quality keyboards. However the cheap one they decided to put on the Yoga is really not fit for purpose. It is a simple panel keyboard that is secured in place using double sided sticky tape. Seriously, a taped down keyboard on a premium priced computer! It started to come up in one corner and pivots around several of the keys in the upper right corner. I added more double sided sticky tape under it to better secure it (as recommended on Lenovo’s customer support forums), this worked for a short while to hold it down better. The keyboard was replaced by lenovo as part of the repairs. It is still bouncy though, low quality and uncomfortable to type on for extended periods.
Solution: Lenovo will replace the keyboard under warranty. But the new one is still stuck down with double sided sticky tape.
The touchpad sticks and occasionally stops working. As the touchpad is the same as others used in competing products I can only assume this is a driver related issue. However, as the Yoga has been released for 6 months now it should have been addressed with a driver update by now. Lenovo don’t seem to care about this. They will replace it under warranty, but it won’t fix anything.
Solution: Lenovo will replace the touchpad under warranty. The new one will still be the same.
The paint peels off the corners of the device’s metal top and bottom. Due to the soft touch paint finish applied to the metal top and bottom of the machine then it rubs of in high usage areas such as the hinge and the corners. The aesthetics of a premium priced computer are actually important and it should not happen. This appears to be a flaw in the design of the machine again and makes it unfit for purpose.
Solution: Lenovo will try to tell you that it is not covered by the warranty and that you did it yourself. After a lot of pushing they will replace both the top and bottom panels under the warranty.
Lenovo, particularly their service centre team, are very unresponsive to questions about these issues. They will claim on first ask that they have no knowledge of any of these issues. Then they will try to blame the user and how they use the machine. After further pushing they actually will start to do something.
Options available to customers. These have all been offered to me by Lenovo over the last few weeks.
Repair: Lenovo will take in your machine for repair and replace every single component (as they did with mine). They refuse to replace the machine initially as the terms of the warranty state ‘repair’. This will not fix the issues as it is due to flawed design and cheap internal components. I have had mine taken in now 4 times, of which they kept it for a week twice now.
Sell it privately with free product compensation: This was a very strange offer and one I felt a little uncomfortable about. Lenovo offered that if I chose to sell the machine privately (as they have so many problems) then they would give me a free Thinkpad Tablet 2 as compensation for the loss of value. I thought about this but turned them down, it seemed a little too dodgy to me.
Replacement with another Yoga: Lenovo offered me a replacement Yoga machine. They claimed a couple of weeks ago that a new model was arriving with a revised wifi design and CPU. Unfortunately when these arrived in stock (these are the ones reported a few posts back) they found they still have the same Realtek wifi card and flawed antenna design. So they quickly told me they didn’t want to do this anymore and offered new options. I would have been happy with the option if they had fixed the issues in the new one.
Replacement with a Lenovo X1 Carbon Touch at no extra cost: I have been offered a replacement for my Yoga with an X1 Carbon Touch. It is the only other machine in Lenovo’s product lineup that has an equivalent specs list. I said that this was a perfectly acceptable solution but they have since pushed me into the final option, refund.
Refund: Lenovo have offered me a full refund for the machine even though it was bought from a retail shop. In Hong Kong we are not lucky enough to have 30 day returns and things like that so shops don’t want to be involved after 7 days. Lenovo have said that they will issue a full refund to me. This was the option they chose in the end of the three acceptable ones. However they are now kicking their heels on it and have told me it will be another 3 weeks before they can think about doing it.
Although reading these may seem like Lenovo have attempted to do their best. Unfortunately that couldn’t be further from the truth. This has taken nearly 10 weeks of my time so far. Lenovo have attempted at every step of the way to tell me it is not covered by warranty or that the issue does not exist (or is my own fault). I have had to create videos showing the problems, document and take photos of everything. They have hardly ever initiated a conversation about this and I have had to make every single call. It reached the point where I had to threaten legal action before they finally offered some proper solutions.
My recommendation for anyone thinking of buying a Yoga 13 is to think again. Although some people seem happy with theirs, I can’t see that any of the machines can really be perfect with so many flaws. The price is the same as other premium machines from Apple, Sony, Asus and Samsung. Buy one of these and you will be much happier.
For those that already bought one and has problems then it is a little bleak without some arguing. Lenovo are ignoring the problems posted here on the forums and trying to tell customers that ‘no one else is having that problem’. It took a lot of online attention before they accepted the flawed design with the U310 and U410 models. My hope is that they do take notice of their customers in this case but I am very doubtful that they will as it would cost them money (they are after all a business so money comes first over customers). If anyone would like to follow up with Lenovo and would like to reference my case when seeking the resolution options then I will post my customer service reference numbers when I get back to the office on Monday. I am based in Hong Kong but Lenovo warranties on the Yoga are international so I feel options should be the same for all customers.
Maybe my expectations are too high, I just expected a computer that costs more than $1000 to work properly out of the box.
Moderator edit: Material which breaches forum rules deletedAs I don't want to install additional software to measure temparetures I can't tell you about my exact core temperatures. However, I can tell you that my fans go off again when load decreases for some time.
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I'm wondering if the next step now is to format my hard drive and do a clean install? I have a case number open with Apple customer support now, but they basically say I need to bring it back in for more testing...which is quite difficult considering I'm pressed for time and writing term papers at the moment and basically need my computer (and yes I have all my important files backed up).
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Thu Apr 11 17:07:34 2013
panic(cpu 2 caller 0xffffff800524388d): "zalloc: zone \"\" empty."@/SourceCache/xnu/xnu-2050.22.13/osfmk/kern/zalloc.c:1761
Backtrace (CPU 2), Frame : Return Address
0xffffff80838d3cb0 : 0xffffff800521d626
0xffffff80838d3d20 : 0xffffff800524388d
0xffffff80838d3e00 : 0xffffff800523d35c
0xffffff80838d3e30 : 0xffffff8005558edd
0xffffff80838d3e60 : 0xffffff800555945f
0xffffff80838d3ea0 : 0xffffff8005558c89
0xffffff80838d3f00 : 0xffffff800555976c
0xffffff80838d3f50 : 0xffffff80055e063a
0xffffff80838d3fb0 : 0xffffff80052cdd23
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com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Interval Since Last Panic Report: 277722 sec
Panics Since Last Report: 1
Anonymous UUID: A31E45CB-FCFE-5C04-65FE-507480882F34
Thu Apr 11 09:41:55 2013
panic(cpu 1 caller 0xffffff80302b7e95): Kernel trap at 0xffffff80302676ed, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x0000000055b4505f, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff803ba09620, RCX: 0xffffff803b9a2e70, RDX: 0x0000000000010000
RSP: 0xffffff80a310b360, RBP: 0xffffff80a310b4a0, RSI: 0xffffff803ba19620, RDI: 0xffffffffffffe000
R8: 0x0000000000000000, R9: 0xffffffffffffffff, R10: 0x0000000000000010, R11: 0xffffff80a310b7b8
R12: 0xffffff803ba09620, R13: 0xffffff80329b5e80, R14: 0x0000000000000000, R15: 0xffffff80329b5e90
RFL: 0x0000000000010203, RIP: 0xffffff80302676ed, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80a310b000 : 0xffffff803021d626
0xffffff80a310b070 : 0xffffff80302b7e95
0xffffff80a310b240 : 0xffffff80302cd4dd
0xffffff80a310b260 : 0xffffff80302676ed
0xffffff80a310b4a0 : 0xffffff8030282b24
0xffffff80a310b560 : 0xffffff8030290c6c
0xffffff80a310b580 : 0xffffff8030327393
0xffffff80a310b670 : 0xffffff80304f98cf
0xffffff80a310b700 : 0xffffff8030310d5d
0xffffff80a310b750 : 0xffffff80303086a6
0xffffff80a310b800 : 0xffffff8030308564
0xffffff80a310b840 : 0xffffff80305546d9
0xffffff80a310ba80 : 0xffffff8030553d93
0xffffff80a310bf50 : 0xffffff80305e063a
0xffffff80a310bfb0 : 0xffffff80302cdd23
BSD process name corresponding to current thread: launchd
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000030000000
Kernel text base: 0xffffff8030200000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 2298630421057
last loaded kext at 266105022872: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7fb1e6f000, size 65536)
last unloaded kext at 546050662848: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7fb1e6f000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.kext.triggers 1.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7I did not mean to suggest that memory replacement is THE solution. But if you want more memory anyway, replacing the memory would fix it if this were a memory probelm.
Memory problems are hard-to-find. It may take a week of overnight testing and still come up empty.
One old technique I have used when stuck is to swap the two memory modules with each other. This sometimes changes the symptoms enough to catch the problem. Sometimes not. -
I cannot seem to get an answer from the forum. What's up?
The forum seems like a great idea, however, if you don't receive answers it doesn't seem to be working properly.
Please look at my questions and inform me as to what I need to do to get some feedback. ThanksHi,
Two options:
1. Face to face with HP support person
2. Chat with support person
Option #1 could be hard, may be option #2 more practical
Regards,
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
Consider below example and need answers from group considering TOAD tool
1) Suppose my emp table is in sql server database
2)My dept table is in oracle database
How can i write a sql query joining this two tables to accomplish various activities...using TOAD tool.
Example:-If it can be done by importing sql server table to oracle ...how to do it using TOAD suppose if my TOAD is connected to oracle or both databases?
Sorry to post if this is very simple question but answers would be highly helpful in this regard....For assistance with using TOAD, you should ask on the toad forums over on the Quest website www.quest.com, as they are the people who have produced that tool.
In principle you should create a database link, using heterogenous services to connect to the SQL Server database, and then you can query the data such as:
select *
from dept, emp@sqldb
(where sqldb is the name of the database link you create)
Of course you could export and import the data, but it depends if you want to query the data on the fly or whether you want a one-off migration of the data etc.
TOAD has features to do most oracle things like creating database links etc. but that's outside the scope of this forum, which is for Oracle SQL and PL/SQL questions. -
Detecting email and web address from textarea
I want that if the user is putting email or web address in the text area that should be held and not be shown.
any clue please
thanksregex?
A quick and crude attempt (completely untested):
// email
"\\s*[^@]+@[^\\s]+"
// web
"\\s*https?://[\\s]+"
thanks for your reply and if i wanna add (dot, com, at) then?
thanks again -
My Iphone 3g cannot detect wifi
my iphone 3g cannot detect wifi and the bluetooth is not working as well it can't detect bluetooth also... help me
The basics from the manual are reset, restart, and restore.
Have you tried any of these?
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