WRT110 Has No Internet Connection

I just bought this WRT110 and can't get internet access. I did several power cycle on the pc, modem and router. I did several resets, too... without success. I just can get access to internet. As soon as I use my older router (Linksys BEFW11S4), internet works great. Can someone help me please, before I decide to return this router? Thanks, Alain

First of all, in the computer, temporarily turn off your software firewall, including Windows Firewall, and see if this helps.
Are you on a cable modem?  Some cable ISP's register the MAC address of the first device you attach to the system.  Then they refuse to connect to any other device, because it has a different MAC address.  To fix this problem, phone your ISP and tell them you have a new router and you want them to reset their system to accept the new router's MAC address.
If the above does not fix your problem, then please state the following:
1)  The make and exact model number of your modem (not the WRT110).
2)  Your ISP
3)  The make and model of your old router
4)  If possible, please also state what "Internet Connection Type" settings you used in your old router.
Message Edited by toomanydonuts on 09-14-2008 02:11 AM

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