WRT160NL Setup Disk Fails

Hi,
I just bought a WRT160NL ... well actually, I just came back from the store with my second one and am having the same problems this time as the one I just returned. I follow the instructions on the set-up disk program and then when it gets to Step 4 "Plug your router into the wall" and it starts to try and find the router.... it just never does. Everything is plugged in right, it just doesn't find the router.
Any help would be much appreciated, I'd really like to just chunk this thing at the wall at the moment
Thanks,
Mike
Solved!
Go to Solution.

The odds of buying two defective routers in a row are pretty small. This is most likely a problem with the router and/or modem settings.
The setup disk does not work for all types of networks. Since it has failed twice, stop using it for now.
1) Please state your computer operating system. Also state operating system of all computers you have easy access to.
2) Did your ISP give you a User Name? Password? IP address? Subnet Mask? Default Gateway? DNS server address?
3) Please state your ISP
4) Please state the make and exact model number of your modem (not the WRT160NL).
5) Please do the following test:
Power down your entire network. Using an ethernet cable, connect your modem directly to your computer. (Do not use the WRT160NL for this test.) Power up the modem and computer. Verify that you have a working Internet connection, then proceed with the following: (Even if your Internet connection does not work, state this, and proceed.)
Go to "Start" > All Programs > Accessories > Command Prompt.
A black DOS box will appear. Type in "ipconfig /all" (with no quotes), then hit the Enter key. Copy all the results to your next post. To do the copy, highlight the results, then use the copy (Ctrl-c) keys and the paste (Ctrl-v) keys. If your "IP address" does not start with 192.168 , then for security reasons, erase the last half of your IP address.
Message Edited by toomanydonuts on 03-09-2010 02:26 AM

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