WRT310n drops off network randomly.

The connection (wired or wireless) will just drop for about 20 seconds, and then pop back up. If you are looking at the lights on the router you will see them go off as if you did a reset. It has been doing this regularly for 1 - 2 weeks now, ever since I got it. It will also loose all of the settings in the firmware (they all go back to factory defaults) this is not the case all of the time but it happens every other day or so. I have made a settings backup for this issue and created new copies (after manually resetting to factory defaults) to eliminate the possibility of restoring a corrupt backup. I have cloned my PC's Mac and double checked it with IP config, I have also upgraded the firmware to the latest version. I have also tried several of the tips from the forums such as holding the reset for 30sec unplugging (while keeping the reset held in) hold for another 30 sec. I have cable access through roadrunner and the cable modem model is sb5101. I am running XP and Vista systems on the network, which I don't think is part of the problem as it will effect the entire network when the problem occurs. I am wondering if the router is defective? This is the second one I have had, the wireless portion died on the first one I had after the first day.
Any help, or info is greatly appreciated.
andremj
Message Edited by andremj on 04-17-2009 07:08 AM
Message Edited by andremj on 04-17-2009 09:21 AM
Message Edited by andremj on 04-17-2009 12:24 PM

Have you tried upgrading the firmware of your router. I think once you upgrade the firmware of your router this might solve all your problems.Click on Download 3.23 MB and save the file on your Desktop.
Follow these steps to upgrade the firmware on the device : -
Open an Internet Explorer browser page on a computer hard wired to the router...
In the address bar type - 192.168.1.1...Leave the username blank & in password use admin in lower case...
Click on the 'Administration' tab- Then click on the 'Firmware Upgrade' sub tab- Here click on 'Browse' and browse the .bin firmware file and click on "Upgrade"...
Wait for few seconds until it shows that "Upgrade is successful" After the firmware upgrade, click on "Reboot" and you will be returned back to the same page OR it will say "Page cannot be displayed".
Now reset your router :
Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...
Open an Internet Explorer browser page.In the address bar type - 192.168.1.1,Leave the username blank & in password use admin in lower case...
Below the "Setup" tab you will find MTU, which will be set to AUTO, so you need to change it to Manual and change the Size from 1500 to 1365 and Click on Save Settings.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1
Leave username blank & in password use admin in lower case...
For Wireless Settings, please do the following : -
Click on the Wireless tab
-Here select manual configuration...Wireless Network mode should be mixed...
-Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbours network...
- Set the Radio Band to Wide-40MHz and change the Wide channel to 9 and Standard Channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on save settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
For Wireless Security : -
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WPA, For Encryption, select AES...For Passphrase input your desired WPA Key. For example , MySecretKey , This will serve as your network key whenever you connect to your wireless network. Do NOT give this key to anyone.
NOTE : Passphrase should be more that 8 characters...
Click on Advanced Wireless Settings
Change the Beacon Interval to 75 >>Change the Fragmentation Threshold to 2304 Change the RTS Threshold to 2307 >>Click on "Save Settings"...
Now see if you can locate your Wireless Network and attempt to connect...

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Hi LennieZup
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Just got a new Airport Express to replace an old ond that dropped off a lot. Works great with various Apple and Androids but Win 8 computer sees the network but can't connect.

Just got a new Airport Express to replace an old one that dropped off all the time. The new one works with various Apple and Android devices but will not connect to Wen 8 computer. The computer sees the network but can't connect.

Hello lucky3480;
I don't know what else to do. I'm thinking of possibly returning the unit and purchasing a wireless internet card to install in the tower. Any help you can provide would be great. Even suggesting a good wireless card at this point
Well it looks like you're not having any luck at all with this AX set up but please don't give on it just yet, it's a good choice for extending your Network. Your on the right path, just going backwards and in the wrong direction. You'll learn a lot about stuff this way but may lead to other issues.
Before I continue, let me know if you have returned the AX or still need help. Here's a link to Apple's PDF about [Designing AirPort Networks|http://manuals.info.apple.com/enUS/Designing_AirPort_Networks10.5-Windows.pdf] Click on it to open in Safari but then save it to your desktop. Now open it from your desktop and start reading Chapter 3, page 42.
Later...
Buzz

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