WRT310N Issues - Router suddenly stopped working

Hi,
I've been using my WRT310N for a few months now, and have had quite a few issues.  I have 1 desktop connected via ethernet, and 2 laptops connected via wireless (1 N and 1 G).  Aside from some random annoying cuts here and there, it's been running relative smoothly.
I just upgraded my internet service and got a new modem (Motorola SB5102) and have everything hooked up the same way as before - except this time, internet doesn't work.  The lights are all normal (blue for power, wireless, and internet LEDs), and green for Ethernet 1.  However, internet DOESN'T work - wired OR wireless.  I've tried using diagnose/repair on my desktop with Windows Vista Ultimate 64-bit and on my laptop with Windows Vista Home Premium 32-bit... but it says that it cannot be fixed within windows, and is a hardware issue.
I've tried resetting the router, both by pressing the button and by resetting it in the 192.168.1.1 page.  I've also tried replugging everything, and trying different cables.  I've tried powercycling the modem and the router.  But still, no internet, despite signal being broadcasted and the LEDs showing everything's A-OK.
I seriously don't know what else to do.  Is there something wrong with my router, or can I fix it somehow?
Thanks for any help.
Solved!
Go to Solution.

What's the physical address you're getting from the modem? Now hardwire modem-router-desktop. Go to 192.168.1.1 >> MAC address clone >> enable it >> click Clone My PC's MAC (make sure that the MAC add is the same as the physical add from the modem. Use the same computer that's connected to the modem) >> click Save Settings >> go to Status, check for the IP add, gateway, DNS. If you're getting valid ones, you should be online. If not powercycle router and modem for 30 secs.

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    0x91ce6000 - 0x91d74fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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    0x92c95000 - 0x92c99fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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    0x93e48000 - 0x93e48fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x93e4a000 - 0x9400bfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x94051000 - 0x94092fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
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    0x940d9000 - 0x940effff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x94137000 - 0x9417ffff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x94189000 - 0x941c7fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x9420b000 - 0x9421cfff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x9422a000 - 0x94268fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
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    0x942f1000 - 0x9430bfff com.apple.CoreGraphics 1.258.79 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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    Ok,
    Most routing devices have ports that are open (1 - 1024) that allow you to use Web Browser and Mail apps without any set up.
    Certain apps need other ports open or allowed as thy are normally closed (1024 - 65535)
    Now there are several ways to open these ports.
    One method is called Port Forwarding and points the ports you list to one IP on your LAN (The one your computer is getting/using)
    Now if the routing device is left doing DHCP this IP can change now and then meaning the Port Forwarding is no longer pointing to the Computer (IP).
    If your computer (or your parents in this case) is left on all the time it tends to keep the IP as the Lease as it is called is renewed.
    However if the computer is Off for longer than the lease time It will get a new IP
    The thing to do is check the routing device's Settings.
    This site lists many devices.
    If yours is there click on it.
    On the next page Click on iChat
    You will now see the Default Access Info (And the Port Forwarding info)
    DO NOT DO the Port Forwarding but check the settings.
    If it does have Port Forwarding set up check the IP it lists as going to matches the one you see in System Preferences > Network for your computer.
    AS you say your parents were away for a time I suspect it may be their end.
    11:13 PM Monday; December 22, 2008

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