WRT350N problem connecting to wireless after firware upgrade to 1.04.4

I have a WRT350N which has been in service for some time without any real trouble. I connect to it with a variety of laptops off and on and a ps3. Recently, my wife's laptop began disconnecting randomly and frequently. I repaired her windows after the usual tricks didn't help. After the repair, her problem was gone for a few weeks, then returned. It is a Dell Lattitude 110L and I suspect the wireless device in it is giving up. But I thought I would see if there were any firmware upgrades for my router, in case there was help for the situation that way. I was running 1.03.8 and 1.04.4 was available. So I downloaded and installed the upgrade.
My wired network continued to function just fine. But now none of my laptops or the ps3 could connect to the wireless. They saw the SSID being broadcast. They did key exchange. They requested a dhcp address, and then the connectionstopped being answered by the WRT350N. I tried many things. No joy. Decided to contact Cisco support via live chat. They had me change a number of settings for thresholds and channels and such with no effect. While doing this, I happened to notice that wireless QoS was disabled and the help says that by default it should be enabled. I have never changed this setting myself. In desperation, I put all the setting which Cisco had me mess with back to their defaults (where they were before Shaharyiar tried to help me) and I tried setting wireless QoS to enabled. Bingo. All my laptops and the ps3 now connect again. I suggested to the agent that they log this as a bug in the upgrade or the firmware. I got the impression that might not be followed up on, so I am posting my story here in the hopes it may prove helpful to others.
dennis

If you have other devices on your network that support Wireless QoS, select Enabled. Otherwise, keep the default, Disabled.
Thanks for the information. Your post will definitely help other users.

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>> I just recently upgraded to Groupwise 8 in a school district. I support
>> many school districts and this is the first time I've had this
>> problem. Users are complaining that from outside the network(home
>> access) that
>> when they log in to web acc, the mailbox will just hang at
>> "Loading...."
>>
>> The toolbars, menus, and folder list all display properly, but it hangs
>> trying to load the message list for the mailbox. It works fine when on
>> the internal LAN, only happens from home. And the problem is not
>> constant - sometimes it will work, sometimes it will not. I've had
>> users complain about the issue from the entire spectrum of web browsers,
>> from IE 6,7,8 to Safari and Firefox. I've had users clear cache/temp
>> internet files and still have the problem.
>> I do see a java error on the logger screen, I'm not sure if its
>> related:
>> com.novell.webaccess.providers.gwap.GWAPException: Invalid Parameter
>>
>> The only reference I could find to the above error on these forums(or
>> anywhere for that matter) was in the following thread:
>> http://forums.novell.com/novell-prod...unloading.html
>>
>> Which doesn't describe the problem I am having....
>>
>> Has anyone else seen this problem or have an idea what to check?
>>
>> Thanks in advance for any help
>>
>> -Rich
>>
>>
fuplivsyr

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Last edited by badcel (2008-08-24 09:46:18)

WRT350N problem connecting to wireless after firware upgrade to 1.04.4

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