WRT54G V7 Frequent Disconnections

I've read alot about frequent disconnections using wireless routers but i've tried all sorts of different settings and find it disappointing that the wireless router (WRT54G V7) won't 'keep alive' the connection when it should.
I'm on a WinXP Pro SP2 workstation (AMD + Epox if it matters) on a built-in LAN adapter using Linksys WRT54G V7. Using my DSL directly, Windows automatically redials if I don't have a connection and will keep trying for as many times I have in configured.
When I started using Linksys Wireless router, Windows no longer prompts for login to the DSL (PPPoE) whenever I lose the connection. I don't know why. I Linksys configured to 'keep alive' for 30 secs and I've tried the following with no improvments to my situation:
- enabling/disabling the DHCP Server
- manually entering DNS 1, DNS 2
- MTU is auto
- Tried configuring both Mixed/G-only
- all other options are default to enable my laptop on wireless
Does anyone know what I can do to force Linksys to check if there is a live connection, and redial if there isn't? What's annoying is that I have to restart my workstation to get the connection back. I've tried manually disconnecting through the Linksys admin console but when IE starts returning the message 'page cannot be found' then everything is disconnected.
I've only had the router for less than a month (got it as a present for myself) and I got was disconnections. Again, if I plug the DSL directly, whenever I don't have a connection for some reason, it will automatically redial and I'm connected again. Linksys WRT54G V7 doesn't do that.
Help!

Hi...
Try reseting and reconfiguring the router. Also set it up as keep alive specify the redial period. Change the MTU setting of the router to manual and specify the value as 1300. Also the PPPoE connection on the computer should be disabled when router is dialing.

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Frequent Disconnections

Hi
Lately for the past couple weeks, my modem is frequently disconnecting and reconnecting and it is driving me nuts. The time it will stay online is random, ranging from a few minutes to a few hours. The re-connecting only takes about 20-30 seconds. It is not a phone service problem because I still have a dial tone even when I got disconnected (though I do hear some noise). Verizon techs has come to my house more than 3 times, each time claiming that the problem will never happen again. The problem would seem fixed for a day or two, but then the disconnections would happen again.
Please help!
I have a Westell 6100 modem connected to a Linksys WRT54G v5 router.

quietstorm57 wrote:
So I found out my modem was not in bridge mode. Thanks for the link. Once I changed my modem to bridge mode, my Linksys router settings started screwing up, but that issue has been resolved once I called Linksys.
Can you explain to me, in detail, how changing my modem to bridge mode solved this problem?
I'll wait a couple more days to see if I lost any connection before checking that this problem has been resolved.
Thanks!
I am not sure but - if that resolves the issue, my guess are because the modem is
#1 buggy
#2 OR - the modem does not have a stable firmware on it. Maybe an update would fix it?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Frequent disconnection from services

Hi, for years I've been a satisfied customer, but recently my internet, (along with my television signal and phone) would stop working.
Strangely enough it happens at exactly XX:05 and XX:33, about every thirty minutes.
I'm not completely sure what is going on, but the WAN Coax signal on my MI424-WR will turn off, television will black out, and my phone will ring but with no one on the other end.
They will eventually restore to normal, but this is quite annoying. Can anyone help me out?

Sorry to hear about the frequent disconnects. Sounds like an issue with your ONT with all the services effected like that. I have sent you a private message to get more information.
Anthony_VZ
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Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

WRT400N - frequent disconnects on Windows 7 Enterprise

I work from home for a software company, so I'm constantly online transferring data and talking to customers via Skype & a Cisco IP Phone. I've got my work laptop PC (running Win7 Enterprise) connected to the WRT400N using a LAN cable (wireless is for a MacBook Pro my wife uses). The WRT400N is updated to the latest firmware.
The problem I'm having is that I'm getting disconnected throughout the day, and nothing short of power cycling the wireless router is fixing the problem. I've tried disabling and re-enabling the LAN adapter, ipconfig /release and /renew, and rebooting the laptop. It seems that each time, I am forced to power cycle the router to restore connectivity.
I used to use the wireless adapter on the laptop, but due to frequent disconnects I moved the router to sit directly next to my laptop and just hooked up the LAN cable. I discovered that my Comcast modem was actually dropping connectivity so I had them swap it out for an updated model and since then I can see that it's staying connected (and yes, I'll admit I'm doing the n00b test of watching the LEDs to see if they're blinking off whenever I lose connectivity now). As I type this I have actually switched back to using the wireless adapter which hasn't disconnected in the past 6 hours (a record).
Long-winded so I apologize. I really would like to resolve this issue somehow but I'm not a network expert by any means and I've exhausted my limited ability to troubleshoot.

Try to follow the below mentioned settings and then check.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter. Leave Username blank & in Password use admin in lower case.
Click on the Wireless tab
Here select manual configuration...Wireless Network mode should be mixed.
Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbors network.
Set the Radio Band to Standard-20MHz and change the Standard channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WPA2, For Encryption, select TKIP...For Passphrase input your desired WPA2 Key. For example , MySecretKey , This will serve as your network key whenever you connect to your wireless network. Do NOT give this key to anyone and remember the key.
NOTE : Passphrase should be equal to or more that 8 characters...
Click on Advanced Wireless Settings
Change the Beacon Interval to 75,Change the Fragmentation Threshold to 2304,Change the RTS Threshold to 2304 and Click on Save Settings.

Ichat, AIM, Adium frequently disconnect using Airport

Ichat, AIM, & Adium all frequently disconnect when using Airport. I use a Linksys Wireless Router with an Airport extreme card. When directly connected to the router, I have no problem. Using a PC with Windows XP, AIM operates fine. Safari and Firefox work fine, although sometimes I receive errors connecting to pages, when I try again no problem. Using any of the chat programs, I lose connection, but then can reconnect. After a few times, the AOL servers will prevent login.
I use COMCAST Cable internet service. My wireless router uses WEP encryption. I would switch to an AIrport Base station, but doubt it would correct the problem.
I have had this problem previously, but it corrected itself. now it is making chat programs unusable.
Any ideas?

Hi John,
By default Linksys units normally have the IP address of 192.168.1.1
Is this true for both your units or have you changed one of them ?
You may only find this out if you connect directly to the Modem one.
Also you have not said if only one of them is doing DHCP.
Example pic 3 on this page. This shows this device as getting it own contact IP address by DHCP (like from your ISP). Further down the page in the pic it shows the device is also acting as a DHCP server to the local net.
If your router is set up like this it could be getting an IP address usng DHCP like this device shows and that would tend to mean that the Modem is acting as a DHCP server as well.
If both devices still have the default IP addresses you will have conflicts, which probably explians the problems you have.
Ralph

Ichat, AIM, & Adium all frequently disconnect when using Air

Ichat, AIM, & Adium all frequently disconnect when using Airport. I use a Linksys Wireless Router with an Airport extreme card. When directly connected to the router, I have no problem. Using a PC with Windows XP, AIM operates fine. Safari and Firefox work fine, although sometimes I receive errors connecting to pages, when I try again no problem. Using any of the chat programs, I lose connection, but then can reconnect. After a few times, the AOL servers will prevent login.
I use COMCAST Cable internet service. My wireless router uses WEP encryption. I would switch to an AIrport Base station, but doubt it would correct the problem.
I have had this problem previously, but it corrected itself. now it is making chat programs unusable.
Any ideas?

Hi John,
By default Linksys units normally have the IP address of 192.168.1.1
Is this true for both your units or have you changed one of them ?
You may only find this out if you connect directly to the Modem one.
Also you have not said if only one of them is doing DHCP.
Example pic 3 on this page. This shows this device as getting it own contact IP address by DHCP (like from your ISP). Further down the page in the pic it shows the device is also acting as a DHCP server to the local net.
If your router is set up like this it could be getting an IP address usng DHCP like this device shows and that would tend to mean that the Modem is acting as a DHCP server as well.
If both devices still have the default IP addresses you will have conflicts, which probably explians the problems you have.
Ralph

High SNR, frequent disconnects and under 15mbit sy...

I had Infinity 1 installed two weeks ago but the performance has been pretty bad.
I have the following problems:
1. I get disconnected at least twice a day and usually once every 2 hours or so.
2. My upload SNR margin seems to be stuck at 18+.
3. Even download SNR margin seems to vary a lot from about 5.8 to 8+.
4. About 25% of the time I sync at under 15mbit, which is meant to be the minimum for Infinity 1.
My current stats are below (they're about the best I've had):
5. VDSL uptime: 0 days, 10:18:11
6. Data rate: 797 / 15871
7. Maximum data rate: 1217 / 16023
8. Noise margin: 18.3 / 5.8
9. Line attenuation: 0.0 / 30.9
10. Signal attenuation: 0.0 / 25.1
Here's an example of how bad the frequent disconnects can be:
08:19:51, 20 Apr. ( 2680.210000) PPP LCP Send Termination Request [User request]
07:46:36, 20 Apr. ( 685.350000) PPP LCP Send Termination Request [User request]
07:44:16, 20 Apr. ( 545.210000) PPP LCP Send Termination Request [User request]
07:43:35, 20 Apr. ( 504.430000) PPP LCP Send Termination Request [User request]
07:42:37, 20 Apr. ( 446.020000) PPP LCP Send Termination Request [User request]
07:42:18, 20 Apr. ( 427.020000) PPP LCP Send Termination Request [User request]
07:42:09, 20 Apr. ( 418.260000) PPP LCP Send Termination Request [User request]
07:41:29, 20 Apr. ( 378.090000) PPP LCP Send Termination Request [User request]
07:41:09, 20 Apr. ( 358.110000) PPP LCP Send Termination Request [User request]
07:37:41, 20 Apr. ( 150.340000) PPP LCP Send Termination Request [User request]
07:34:37, 20 Apr. (439714.890000) PPP LCP Send Termination Request [User request]
07:31:20, 20 Apr. (439518.190000) PPP LCP Send Termination Request [User request]

I had BT Infinity installed at the start of April and it has always disconnected multiple times per day.
Phone support said that "2-3 disconnects a day is normal" which I certainly hope is not true. Regardless, they said they'd monitor our line. Which is all they've been doing for 3 weeks.
Our disconnects are almost certainly related to wind and rain. It will disconnect within minutes of rain starting which suggests an above ground fault.
Some days are sunny with zero disconnects, but most have 2-15 disconnects a day.
Last Saturday a 2 hour long downpour resulted in disconnects every 3-4 minutes making Infinity unusable. Support said they'd continue to monitor our line...
Current stats:
6. Data rate: 797 / 13481
7. Maximum data rate: 1213 / 15585
8. Noise margin: 18.2 / 6.2
9. Line attenuation: 0.0 / 30.7
10. Signal attenuation: 0.0 / 24.9
Download results from the BT speed tester are under the 15mbit minumum. The upload is below even the low impacted estimate.
Download Speed (Mbps): 12.63
Upload Speed (Mpbs): 0.67
Ping Latency(ms): 39.63
What does it take for somebody to actually inspect the line instead of remote monitoring from India?

HH5 / Infinity 2 - Frequent disconnects

Hi,
I had infinity installed back in October, and things were ticking over quite happily at first. In the last 6-8 weeks, I have been getting fairly frequent disconnects, averaging 2-3 a day, but peaking at 6-10 in a single day at its worst. From within the house, the HH looks to go offline for about 15 secs, then come back up and my connection to the internet is restored. As I work from home, this can often be more than a trivial annoyance, especially if I am working on a remote system or talking to a customer.
I cannot see any obvious cause from here. There is no apparent noise on the line, no odd devices plugged in or anything else which I think would explain this. I have included some information below which might be of use to people more knowledgeable than me. If more information is needed, just say.
Any thoughts gratly appreciated,
Thanks,
Rich
===
From HH Helpdesk:
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ42355114
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 14/10/14
4. Board version:
BT Hub 5A
5. VDSL uptime:
0 days, 02:05:06
6. Data rate:
19999 / 52442
7. Maximum data rate:
22180 / 51340
8. Noise margin:
6.9 / 6.2
9. Line attenuation:
0.0 / 16.5
10. Signal attenuation:
0.0 / 16.5
11. Data sent/received:
67.6 MB / 35.3 MB
12. Broadband username:
[email protected]
13. BT Wi-fi:
Yes
From http://www.dslchecker.bt.com/:
The following is from a ping polling tool running from a machine connected directly to the HH. It is set to ping google DNS 8.8.8.8 on a 1s frequency (sorry Google, but figured you could handle the extra load). The red block shows packet loss, lasting for 15s. At the same time, the HH also became unpingable, also reporting 100% packet loss. This is exactly the same behaviour I see each time.

Looks like the dlm as intervened and the speeds capped around that 54meg level.
Personnally I'd raise a fault & see if the line checks come back with anything that might need an openreach visit.
https://www.bt.com/consumerFaultTracking/public/faults/reporting.do?pageId=21
Also check if there is anything up locally with openreach's new checker tool.
http://www.homeandwork.openreach.co.uk/problems-with-your-phone-or-broadband/search.aspx
If the test come back with no fault found, then possibly research using a openreach modem with the hh5 or get a 3rd party non-bt all-in-one. These are the two main fixes people use on here.
You've probably noticed a few of simular threads about HH5 disconnects. For what ever reason the hh5 can be great on some lines but very very mischievous on others (including mine).
The Openreach modems do seem to calm things down and with being bt based everying just works including the tv box thingy with troublesome mulicasting suff.

Frequent disconnect using peap wpa2 with aes and tkip

I got frequent disconnect for the users on wireless using peap wpa2 with aes and tkip.
My network is setup with :
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This might similar to the bug where Wireless phones dont associate if WPA2 is configured with both AES/TKIP. In this case try to upgrade the controller.

Frequent disconnections in the airport in Mac book

I recently changed my internet provider, since then i have frequent disconnections in the airport, though other units connects properly with the router. Its so frustrating that every 10 min it disconnects and it will take another 30 min to connect after repeated trials. I contacted router to find out any fire wall updates and they said its my macbook problem as other devices are working fine. Please provide any info to get rid of this frustration. Thank you..
SG

I should also add...
BEFORE attempting any Major Upgrade... get yourself an External Hard Drive... and create a Bootable Clone Backup of your current Hard Drive...
By far the easiest way to make such a Backup, is to use something like
SuperDuper http://www.shirt-pocket.com/
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You will NOT LOSE ANYTHING.
(Get an EHD that is at least equal to your current Drive...)

WRT54GS keeps on disconnecting

I have had a Wireless-G Broadband Router WRT54GS connected to my cable modem for over a year now and I havent had any issues until now..
My desktop computer is also connected through this router but mainly i use the laptop and although the desktop seems unaffected, the wireless connection on my laptop keeps on disconnecting and then reconnecting almost immediately at very frequent intervals.. i had my laptop checked and everything works fine..
does anyone have any idea why the router could be behaving the way it is and how to fix that in not too techie terms/ways?
help will be highly appreciated..
Message Edited by FroZeN on 09-17-2006 05:51 PM

I bought a wrt54gs also a week ago and the unit keeps on freezing also. One minute i am online and a few minutes later, i could not get through even to 192.168.1.1 . Then i have to power down and power up the router and it is okay again for a few minutes. Guessing that perhaps it is a software bug in the router, i started disabling all the unnecessary functions like qos and log. After doing this the unit has become more stable, but it still freezes once in a while ( every few days ). Please advise if this works for you.

Wifi frequent disconnecting after updating to 6.1.3

Few days back I updated my Iphone 4s to 6.1.3. From that day my wifi was disconnecting frequently, This problem started when I am using skype or face time.(video calling).
If anyone find the solution for this problem please help me.

Hi deepthisrinivas,
Thanks for visiting Apple Support Communities.
See this article for some helpful tips for troubleshooting your Wi-Fi connections:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Best,
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WRT54G v6.0 Disconnects From Server After Ten Minutes

I posted this once before and somehow it got....deleted?
Anyway....here we go again. I purchased A WRT54G over the holidays. It has worked fine for me with the exception of a real estate data source (server) that I need to use for my business. I can log on and start doing my analysis just fine, but when when the ten minute mark hit....the router disconnects me. It's EXACTLY ten minutes...everytime. I've spent the better part of 20 hours on the phone with Liksys Tech Support and they have been very helpfull, but unable to help me fix this issue. They sent me a new router to replace the one I bought thinking that there was something wrong with that router. After installing the router they sent me....same problem. We opened ports, reduced the MTU to 1375, disabled security, ect... with no luck. Can anyone tell me what I need to do? Any thoughts or advice would be greatly appreciated.

Actually try this...
Connect wired to your ISP provider cable/dsl modem and release/renew dhcp lease...
IP address is then assigned based on MAC address of that computer
IPCONFIG to check assigned address
Re-connect wireless router and in settings duplicate the mac address of the PC used above.
Release/renew dhcp on router and check status on router settings pages
assigned IP should be same or in relative range.
Why this may be occuring.... At least what leads to the above suggestion:
ISP providers in the mid-west region around me started assignment of Router based MAC addressing to monitored and limited bandwidth servers - IP assigned would renew into those servers as the MAC address from a router was a clear indication of mutiple PC use and bandwidth consumption.
Duplication of a desktop or wired network card on your PC into the router defused this by detection your MAC appears to be a single PC and the ISP assigns the address to standard server loads.
Try it see if this helps - keep in mind most of these hardware manufacturers use base hardware from common pools of sub-suppliers - I believe you will have just as much issue with a netgear unit.
Daak

WRT54G V8 randomly disconnects/"powers off"

Well, I'm having an issue here. I got a WRT54G V8 two days ago, so it's brand new. Anyway, I have this problem where the router randomly "powers off". By that, I mean that the power LED (orange light) goes off for a few seconds, then comes back on. The other lights stay on. When this happens, everything will get disconnected from the internet - my computer, my Wii, etc. However, everything go back to normal quickly after. I also had to disconnect/reconnect it once because nothing would be able to connect on the internet anymore, and the Linksys EasyLink software seemed to be convinced that I changed the router. After that happened, I decided to upgrade it to the latest firmware version. While this last problem didn't happen ever since, the power led still goes off randomly and I still get disconnected from the internet. Other than that, everything works like a charm and XP never gives me any network errors or anything of the sort. It's just that this issue is quite annoying when you're gaming and makes me wonder if I bought a defective one...
Any help?
Oh, and in case you need more information... the computer has a wired connection to it, as my PS2, my Wii uses a wireless connection, and so does my DS when I use it. When the power light goes off, everything gets disconnected, wired or not. Also, I'm on a cable internet connection, the modem is a Motorola SURFboard SB5100.
Message Edited by Kelmster on 02-07-2008 12:45 PM

Okay, now I'm getting quite a bit annoyed. The problem keeps coming back randomly. Sometimes, it'll happen once or twice in a day and fixes itself quickly. But other times, like today, I feel like throwing it out of the window. Plus, I've been reading a lot of topics in here, and a lot of people seem to have the same issue as me. The orange light doesn't go off anymore, but the internet connection is being dropped randomly with no warnings, and the internet light does stay on. Power is not flashing, everything seems well when I look at the router. When the internet goes off, I can still access the router. I tried pretty much everything I saw in here, from disconnecting it and the modem for like a half hour to changing the IPs (gave everything on my network a static IP, even tried changing the router's IP), but that only fixes it for a couple of minutes, then bam, the problem comes back. Also did a factory reset, and yes the firmware is updated, but sadly, the problem is still there. It was there from day 1 and it won't go away. I have no idea if it has to do with my Wii accessing the internet wirelessly while it's on WiiConnect24 (it connects randomly to check for updates). It would make sense if it did that everytime, but sometimes I play online on the Wii and the internet connection still works on my wired PC.
Seriously, is there anyone with a clue? I'm seriously thinking of returning it. I bought it to replace a noisy no-name wired router that seemed to like to make me mad. However, the Linksys one is giving me MORE problems! Is this a firmware or hardware issue here? Because I see a lot of people with the same issue, which makes me wonder if exchanging it for another one will actually change anything! I usually figure out problems by myself, but I have to say that this one has me clueless here. And, so far, in many, if not all, the cases where I was clueless about a problem, it was because of faulty hardware/software. The no-name router never dropped connections, and yet I always feared that it would explode in my face. But seriously, this is getting ridiculous. At this point, I actually wish that the problem is something stupid I forgot about, some setting that's hiding from me and that I have to activate/deactivate... I just wonder if exchanging it will fix the problem here.
Is there anyone who actually managed to fix that issue? If so, how did you do it? If you didn't, post here too, we need to make Linksys aware of that issue. Disconnecting the power every half hour or so is not a good solution. I hope it's just a firmware issue that could be fixed soon...

WRT54G V5 Cannot Disconnect PPPOE

When press the [Disconnect] button, the web set page hangs! (and internet was NOT disconnected) Is this a bug? I just bought this router (WRT54G V5) few days ago!
And, how come there is no option to Manual connect/disconnect internet!!! The auto-disconnect after xx min idle in "Connect on Demand" is NOT WORKING! Now I need to power off the router each time after use!

hi !
linksys has a new firmware 1.00.9 . try and upgrade the firmware.

WRT54G V7 Frequent Disconnections

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