WRT54GC wireless connection does not work

When I try to connect wirelessly to the internet I get a message saying there was an error connecting to the network. My wired, ethernet connection through the same router works fine. After two annoying and useless calls to tech support and a chat session where I got disconnected it seems that my settings are correct. My laptop is a Mac but I tried also connecting with a PC and it did not work either, so the problem is not platform based. Can anyone out there help where tech support people could not?
(Edited post for guideline compliance. Thanks!)
Message Edited by JOHNDOE_06 on 09-12-2007 10:43 AM

from the wired computer , access the router set up page using http://192.168.1.1 .. the default login password is admin .. on the web ui , click on the wireless tab and try changing the ssid , channel - 11 .. if it has a wireless security enabled .. make sure you enter it correctly while connecting to the router's wireless network...

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