WRT54GS - Wireless Connection Problem

Long story short, after a power outage, a couple of days ago, my WRT54GS has no wireless output anymore. (Yes, I use a surge protector!) I've reconfigured everything (Motorola modem, too), and while it works flawlessly while wired up, wireless won't start up, despite working through the admin software. It goes through the motions, but SES is never activated, nor is a key ever generated. I'm just out of warranty by about three months and thinking I should just buy a new one (and probably a new surge protector). What say ye?

As you have mentioned that your router is not broadcasting the wireless signal anymore, did you reset the router before reconfiguring it? If not then please reset the router.
The link provided below will guide you how to reset the router.
http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=eaa3127db5f4402584c959a7251e754c_4008.xml&pid=80&r...
One you reconfigure your router for the internet. Change the SSID (network name) and wireless channel on your router and see if it broadcast the wireless network.
Follow the links to change the wireless channel and SSID.
http://www6.nohold.net/Cisco2/ukp.aspx?pid=93&login=1&vw=1&app=search&articleid=4580&userrole=Linksy...
nelr=1
http://www6.nohold.net/Cisco2/ukp.aspx?pid=93&login=1&vw=1&app=search&articleid=4037&userrole=Linksy...
nelr=1

Similar Messages

I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?

Hi
I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?
I have tried reseting the network settings and forgetting my wireless connection and re-connecting to it. I even backed up my phone on itunes and restored it, factory reseted it. Nothing seems to work.
Also after my upgrade to ios 8.1 my personal hotspot option under cellular data has disappeared.
Would you please help me out? I would really appreciate it.

Hi..
Restart your router then restart the iPhone to test.
If that doesn't help, try this support article > iOS: Troubleshooting Wi-Fi networks and connections

Wireless connectivity problems using IOS 6.0.2?

After installing IOS 6.0.2 on my iPhone 5 I can no longer connect to known wireless sites. I've been through troubleshooting with both Apple and my ISP and no luck. I'm thinking there's wireless connectivity problems with this latest update (my iPad 3 is still running 6.0.1 and is fine on my wireless network). Are others having this issue as well?

I am not guaranteeing this fix , but it worked for me , so far. I have an iphone 5 and it had ios 6.0.1 . Worked fine. Upgraded to 6.0.2 and it wouldn't connect with home router most of the time. My son in law an IT guy for the Government came up with a solution. The problem seemed most likely with routers that are bought and not configured and retain the original factory settings. Therefore my phone considers my home network a generic one and I have to manually connect to it. To distinguish the network we did the following.
1) went to settings on my iphone
2) choose "my home network" by pushing the arrow on the right
3) This brought up the network info page. (it says "forget this network " at the top)
4)DHCP will probably be highlighted.
5) touch "static"
6) This will bring up the manual settings
7) We entered the following.
For Ip Address 192.168.1.15
Subnet Mask 255.255.255.0
Router 192.168.1.1
DNS 4.2.2.1,4.2.2.2,8.8.8.8
Leave the HTTP Proxy to off
This will assign a static Ip address not a dynamic one and should work.
If it doesn't , go back to step 3 and select DHCP and return to the dynamic state .

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.

Fix for Airport Wireless Connection Problem stating Self-Assigned IP and not wanting to connect in Lion OSX.
Bought my girlfriend the newest Macbook Pro 13" and began experiencing problems with my wifi the moment we got home. Her Macbook would not connect to our home Wi-Fi while my old Macbook Late 2008 running Snow Leopard connected without a problem. Airport would say that it had a Self-Assigned IP address (168.x.x.x). Did not realize it was a Lion problem until after using her Macbook Pro and becoming jealous of the new OSX, I upgraded. Soon after I was unable to go online. Luckily I had my iPad 2 and I began to scoure the net for help. Ran into allot of suggestions but it was not until I tried the following all together was I able to share the good new, from my Macbook. Hope this works:
First go to Preferences > Network and click on the cog next to the + and - on the sidebar and click Set Service Order
     - Move Wi-Fi to the top and click ok.
     - Set location to Automatic
     - Click Apply
     - Click Advanced
     - Click the "-" on the selected Wi-Fi router you wish to connect to
     - Click Apply
     - Click Lock to Prevent Further Changes
Go to your Mac's harddrive, (Macintosh)
     - Go to Library > Preferences > SystemConfiguration >
     - Delete "com.apple.airport.preferences.plist" file
Turn off your computer
     - push and hold Option+Command+R+P
     - turn on computer
     - when the grey screen turns on you will hear the OS X "ON" sound (for lack of a proper term) and it will momentarily restart.
     - you will once again hear the "ON" sound, let go of all keys.
     - this resets your PRAM
Go to Preferences > Network > Advanced > + sign
     - click Choose a Network
     - Select your network and enter password
Viola!!! I tried this on my Macbook Late 2008 and my girlfriends new Macbook Pro 2010

     No you are clearly mistaken. The Self-Assigned IP address problem exists on many Macbook Pro models, including the current model, which I mentioned as being the original computer with the problem. While my 2008 Macbook is older it was working perfectly on Snow Leopard and didn't suffer issues until switching to Lion. So clearly the problem exists on the operating system and not so much the hardware.
     I called Apple Support and they had no fix for the problem and told me that this would hopefully be addressed in a subsequent update. It wasn't until I came accross the answer after trying many different methods that I got both of the Macbooks to connect to my router. Otherwise I wouldn't or could not have been surfing the internet for the last 4 months.
Cheers.

Macbook Pro Wireless Connection Problems

I bought my 13 inch macbook pro 1 week ago and I've had wireless connection problems from day 2 (I think after the updates).
Problems include:
- Safari cannot connect to the internet for 5~10 minutes after I turn it on, whether it be from sleep mode or completely off or restart (the fastest connection I got after turning it on was about 40 seconds)
- Loading takes ridiculously long and eventually Safari cannot find the server
- Airport signal (on the top right hand corner) is always full when it is not working
- Sometimes internet works but it is ridiculously slow
However, when the wireless connection stabilizes, Airport Signal is 2~3 bars full and internet works SOOO well and I love it so much when it does. But the problem is that it stabilizes like 30 minutes to never after I turn it on and it makes me so mad I want to explode this piece of crap in the microwave.
So I've called apple support, and they made me try four things:
1. Reset modem, router, and computer
2. Delete caches, reset Safari
3. Putting Airport first on the Service Order and resetting DHCP Lease
4. Connecting with Ethernet Cable then resetting the computer
None of these worked, and I'm suspecting that the cause of the problem is the hardware (not the aluminum body that's just bs) because my router and modem are working fine (my other samsung laptop is working perfectly). I don't think the problem lies in my network settings either because I did exactly what the Apple technicians told me to do. So after Appleguy made me try all 4 of those diagnostics, he told me to contact my router company NETGEAR because he thinks nothing is wrong with the mac hardware, so I did. The NETGEAR lady told me if one laptop is working and another isn't, there is nothing wrong with the router. So if nothing is wrong with my hardware, software, router, modem, ISP... Why do I have wireless issues????!?!?!?!?!?!?!?!?!?!
I'm going to return this <edited by host> or get another one with my warranty

Same thing here.
I've got a Macbook Pro 15" bought 6 weeks ago, airport express bought about a year ago. All updated with latest software/firmware, etc. Problems include:
-Sometimes when i pull down the network list, my network isn't even there, yet i'm still connected to it. My airport is appx 10 feet away in an open area.
-usually after opening safari or firefox for the first time upon sleep, restart, or just opening the program after i had quit it, it is miserably slow. it takes about 2 minutes for pages like msn.com to load. finally when they do, its faster than you can imagine. that lasts for about a minute. then its slow again.
-when logged into ichat and i send messages, i would sometimes get a "connection timeout" message. my buddy would end up getting the message about 5 minutes later.
My iphone and dell laptop work fine. i haven't tried running parallels, but if bootcamp works, so should prlls.
I've reset the modem about 20 times. i've reset the airport about 20 times. i even re-installed my OS on the mac and nothing has done it.
Weird thing is that i've had my mac for 6 weeks, and this problem surfaced only 3 days ago.
Clearly its not an issue of any of our ISP's. Due to the fact that this only started for me 3 dyas ago, i'm hopeful that its only a software problem and not something else. Hopefully apple will a) ADMIT THEY HAVE A PROBLEM HERE and b) FIX IT.

A Fix for Wireless Connection Problems

I’ve been struggling with connection problems for a week. Thankfully, I found a fix. Your mileage may vary, but this may be your answer:
Fix for Wireless Connection Problems on MacBook Pro

Yeah BR, please tell me what your cure is. I have the same setup as you, Vista with the same wireless card you have. Cannot stay connected to the internet. Have spent hours on the phone with tech support and they can't fix it. I hate this f....ing computer, will never buy another one. Please let me know what you did. Once I get it running right I'm selling it and will buy a cheap Dell, never have any problems with them. I have keyboard problems, capital letter problems, connection problems, and download can take 1 to 2 days. Pure BS!!!!!!!!!!!!!!!!!

Broadband/internet and wireless connection problem...

Towards the end of 2101 I received an email informing me that BT would be upgrading my local line and I could expect a much improved service. Whether this 'upgrade' has been the cause of my problems or is merely coincidental I cannot say. Prior to my experience since this time I could count lost broadband in hours per year (I never had internet or wireless connection problems).
Since the end of 2010 I now regularly lose my broadband completely every six to eight weeks. 'Home Hub cannot connect to broadband.' There is a worsening loss of speed? over a period of two to four days at the end of which I need to phone BT three/four/five, etc. times until they manage to locate the problem and fix it. It is always some problem they find on the line or with their equipment.
I always mention that this is an ongoing problem. Never do they take any action to escalate the issue.
This week things have become considerably worse.
I have started to lose my internet connection now. 'Safari cannot connect to the internet'.
There are now two issues which arise concurrently.
I phoned BT, finally the operative in India (through a very poor BT wireless phone connection) changed the channel of my router for me. He mentioned something about changing the address and password. This seriously exacerbated the situation. My password is not recognised now when I am asked to reconnect by selecting a network.
The next occasion on which I lost my INTERNET connection and tried to reconnect I got the message 'Airport has the self-assigned IP address (...........) and is unable to connect to the internet.
I phoned BT to report this and was told that this indicated an adapter problem and the problem was now out of BT's hands. I Should contact Apple.
I did so. Apple said I should contact BT to change channels. I explained this had caused the problem and they were now refusing to assist me. Apple tried everything that they could think of to resolve the issue (despite not being required to do so). Eventually the only suggestion they could make as BT had refused to help was to reinstall my operating system. Extremely drastic. But I can now connect wirelessly again.
Service is still intermittent requiring constant restarts to regain connections.
BT's response to a formal complaint was more of the usual banal questions, the usual tests, the usual promises of 'something would be done'.
Their systems are not set up to make any sort of accurate diagnosis of customers' issues. They seem to have a set number of 'fixes' into which they try to fit all problems - one would assume simply to save costs - their cost saving exercises are now costing me money.
That's all for starters.
Any suggestions?
Solved!
Go to Solution.

fredderf99 wrote:
I have a similar problem, since BT "upgraded my broardband" my home hub looses internet connection at least twice a day and I have to power reset it. the broadband shows as connected but the internet connection is lost, if I try reconnecting it fails and only a power resetr will work. I have a temp solution by fitting a time switch to the mains adaptor and reseting it at 0200 each day. but before the upgrade the home hub had worked for years and no problems. i have also replaced the origonal home hub 1 with a home hub 2 to see if that improves the situation.
welcome to the forum
This subject has been marked as solved by the originator and you will get more response if you start your own subject rather than continue here.
if you start your own subject just cut and paste your post and then in order to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

WRT54G v3.0 wireless connection problem

Hi
I recently upgraded my WRT54 G v3.0 wireless router firmware to 4.21.1 (previously was 4.20.7). My router wireless settings are same as before: Mixed, channel 6, WPA personal, TKIP. DHCP server is enabled.
If I use a LAN cable the computer acquires the IP address and connection works normally. If I use my wireless card the computer does not acquire the IP address and I can't get connection. I set the IP, subnet mask, DNS server, and gateway manually the computer connects properly and I get connection but after a few seconds (random time, max a couple minutes) the connection freezes. There is no errors the signal is strong and the indication is that it is connected but I can't even access the router (192.168.1.1). If I push repair the connection is reestablished but again just for a few secs. After a few similar actions even repair stops working, but if I connect the LAN cable everything is working!
It is annoying. I have a wireless router but I can only properly work with cable connection.
I tried with different computers and different wireless boards (4 different ones!) and the result is the same. Sounds likea problem with the router.
My router is connected to a cable modem Thomson THG540.
Can anyone help me on this?
Thanks

After a firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it. If you have not reset the router to factory defaults since your last firmware upgrade, then please do this now and see if it corrects your problem.
If you still have a problem, then the next most likely cause is simply a poor wireless connection. You said that the "signal is strong", but this does not rule out a poor wireless connection. Poor connections can be caused by interference from other wireless devices, particularly those on or near channel 6 that you are using.
There are many causes for poor wireless connections, and many solutions:
First of all, give your network a unique SSID. Do not use "linksys". If you are using "linksys" you may be trying to connect to your neighbor's router. Also set "SSID Broadcast" to "enabled". This will help your computer find and lock on to your router's signal.
Poor wireless connections are often caused by radio interference from other 2.4 GHz devices. This includes wireless phones, wireless baby monitors, microwave ovens, wireless mice and keyboards, wireless speakers, and your neighbor's wireless network. In rare cases, Bluetooth devices can interfere. Even some 5+ GHz phones also use the 2.4 Ghz band. Unplug these devices, and see if that corrects your problem.
In your router, try a different channel. There are 11 channels in the 2.4 GHz band. Usually channel 1, 6, or 11 works best. Check out your neighbors, and see what channel they are using. Because the channels overlap one another, try to stay at least +5 or -5 channels from your strongest neighbors. For example, if you have a strong neighbor on channel 9, try any channel 1 through 4.
Also, try to locate the router about 4 to 6 feet above the floor, in an open area. Do not locate it behind your monitor or near other computer equipment or speakers. The antenna should be vertical.
Also, in the computer, go to your wireless software, and go to "Preferred Networks" (sometimes called "Profiles" ). There are probably a few networks listed. Delete any network named "linksys". Also delete any network that you do not recognize, or that you no longer use. Delete your current network (this will remove any old settings.) Reboot computer. Return to "Preferred Networks" and re-enter your current network info (SSID, encryption (if any), and key (if any) ). Then select your current network and make it your default network, and set it to automatic login. You may need to go to "settings" to do this, or you may need to right click on your network and select "Properties" or "settings". Reboot computer. You should connect automatically (it may take up to 2 minutes). If you still have trouble, temporarily turn off your computer software firewall, and see if that helps.
If the above does not fix your problem, download and install the latest driver for your wireless card.
Some users have reported improved wireless performance by switching from WEP to WPA encryption.
If you continue to have problems, try the following:
For wireless g routers, try setting the "Transmission Rate" to 54 Mbps.
Hope this helps.

WRT54G Wireless Router Problem. Need Help!

I'll start with the basics of my situation and if more details are needed, I will provide to the best of my ability.
I have a comcast cable internet connection. I have 6 computers in my house. Two of them are downstairs (which is where our modem is.) The other four computers are upstairs. All of these computers are Desktop computers with the exception of one laptop.
My laptop (which is Windows XP) can pick up a random wireless signal from the room it is in. I also found out a way to share the internet connection on the computer by going into the properties of my network connection and enabling internet sharing on it. This means if I connect a network cable from my laptop to another computer, I can leech the connection from my laptop and have internet access on the other computer. I also had a switch that I used to connect the other 3 computers upstairs by means of the laptop. The problem was, the laptop was using someone else's wireless connection in the area, and it wasn't strong enough to keep up a constant connection.
I decided, if I can leech someone else's wireless connection, why not have my own. So i recently bought WRT54G Wireless Router and set it up on one of the computers downstairs (because that's where the modem is). It works fine as far as connecting my laptop to the internet from upstairs. My laptop can access the internet through the connection I set up in the LELA program.
Here is the part I am confused about. Everything is plugged in correctly as far as the router is concerned because the laptop can access the internet. But when I connect an ethernet cable directly to one of my other computers (which are Windows Vista, but I didn' t have a problem with it previously when I was leeching someone else's connection), the connection drops on my laptop, and the other computer still can't access the internet. A notice pops up that says its trying to identify the network, but it gives an error that says there is something wrong with the DNS. As soon as I disconnect the ethernet cable connecting my laptop to one of the other computers, the connection is fine again on the laptop. It's only when I connect the computers together that the connection drops.
I just don't understand why it wouldn't work when I created my own network if it worked with another network with no problem. My whole point in getting a wireless router was to have a router within good range to keep up a constant connection on my other computers that aren't in range of the modem downstairs. I just don't know where else to look. I'm not sure if it can be fixed on LELA, manually through my wireless settings, or if it could be a problem with one of my computers' settings. I've tried many different things and I'm not sure what else to do so any help is most definately appreciated. I feel like I've tried everything. I know it's possible because I've one it before, I just need the help because I'm not much of a networking person and I don't know what I should start with to make this work.
Thank you to anyone who can help or even point me in the right direction.

Access router setup page ...Click on the Wireless tab on the Setup page- Here Wireless Network mode should be mixed- Provide any non-linksys name .... Set wireless channel to 11- And wireless SSID broadcast should be Enabled and then click on "Save Settings" >>Now Click on the Sub tab under wireless > "Wireless Security" Change the Wireless security mode to WEP/WPA ...type in the key & click save settings .... >>>>Click on Advanced Wireless settings>>Change the Beacon Interval to 75 >>Change the Fragmentation Threshold to 2304 Change the RTS Threshold to 2304 >>Click on "Save Settings" Check the connection once again & see if it works or not ...

WRT54GS wireless connection becomes unreachable every 3-6 minutes

I just got signed up with COMCAST (TV, Internet, and VOIP). The Linksys WRT54GS is connected to the COMCAST Internet-VOIP box. Everything is working fine except the wireless. I bought the Linksys WRT54GS and when I run "ping 192.168.1.1 -t" from my latop via the wireless the connection becomes unreachable every 3-6 minutes. When I "refresh the list" from the laptop the connection is working. The wireless is using WEP security, the strength during the test is 3-4 bars. The problem has been seen in the same room (7 ft away) with 5 bars. I've not yet contacted COMCAST because at this time my thoughts are that I've misconfigured the Linksys. Allen

Allen:
If you purchased the router elsewhere, save the call to Comcast. They won't help you.
Try changing to different channels in the router. There may be interference in your area that causes the drop. I would point out that a dropped ping occasionally is normal, although when it negatively impacts your ability to stay connected, you'll want to find the issue.
The default channel on the router is 11 I think. Try going through all the channels from 1 on up and running each one for a period of time. Your wireless card doesn't need any changes made; it should reset itself to the new channel within a few seconds.

Wireless Connection Problems for Home Hub 3 and Vi...

We have upgraded from BT Home Hub 2 to version 3 and had a BT man (engineer) visit to set it up. He did so with no problems on our PC (wired, runnning XP) and installed all relevant software on the PC and this is connected which so far has been fast (enough - as expected) and reliable. Once the 'main' computer in the house was connected we then tried to connect other things to the internet using this BT Hub 3.
However when attempting to connect our family laptop (running Vista) we hit trouble. Initially I tried to use the icon in the tray (bottom right of the screen) by clicking on connect to a network, then selecting our hub, then inputting the wireless key and going through the menus correctly. It would only connect 'locally' and not recognise the hub. It says identifying then says unidentified (public network BT Hub 3) and only 'local' access which I then change to private network. With my preivious internet I was able to set it up as Home network - now I can only choose between public or private BUT NOT Home, Work or Public.
So I then tried the BT disc that comes with the hub into the laptop. I go through the menus - it asks is the broadband light steady blue? Yes. Click next to continue wireless set up. So I press continue. It then asks for the wireless network/SSID BTHub3- numbers and letters and the wireless key. So I put that in correctly (double checking) and click next. It then says Connecting to your Hub which then gets ticked but then the checking wireless key doesn't tick - it crosses, and says failed. It asks me to check I typed the numbers and letters correctly (I am sure of that) and It goes to Manuel set up. Where I select my hub and again type in the wireless key and click next. But the same thing happens - connecting to your hub gets ticked but checking wireless key fails.
I then get a message that says i should do a wired set up, which I can do and works but on the laptop wired solutions is just not satisfactory - laptops need wireless connectivity. Is this a problem with my laptop, Vista or the hub/modem or a combination.
I also have been able to connect other things to the internet such as a netbook (running Windows 7) and a games console. Please comment if anthing needs explaining or more detail. Your help will be much appreciated. Thank you in advance.
Solved!
Go to Solution.

John46: I uninstalled the Hub programmes you said to. I then tried to connect to a network (wirelessly - accessed either by going to Start - Connect to or from the icon in the tray (bottom right). I selected my hub and clicked connect. It does its thing and says 'successfully connected to...' I close that and go onto Network and Sharing Center and it shows its trying to identify the network and wait a few seconds it then shows 'unidentified network (public network)...' and that I have only got local access and so cannot surf the web.
As I mentioned in my earlier post:
With my previous Internet I was able to set it up as Home network - now I can only choose between public or private BUT not got the choice between Home, Work or Public.
Hope I've explained myself.

Wireless connection problems with iTunes

After installing iTunes for my PC(using Windows Vista if that matters). Directly after installing iTunes my wireless connection works. Once I start importing my music into iTunes I lose my wireless connection. I can still see the wireless networks but I can no longer connect to any of them.
Does anyone know whats causing this problem. Once I deleted iTunes from my computer my networks started working properly again after rebooting. I tried to download it again and the same thing happened yet again. After deleting agin I am still unable to connect to my wireless conection.

I just saw your post and I resolved this on mine for my wired connection. I'm willing to bet that the issue is the same for wireless. Here's what I found.
Issue:
During the installation, iTunes installs some network components related to mobile device support over ethernet(Apple Mobile Device Ethernet Service - netaapl.inf). At the same time, according the logs, the install process removed OEM18.inf. This almost exactly coincided with the time that I saw the network connection die (preceded it by a few seconds).
Basically, iTunes appears to be removing a required network component.
Resolution:
After installing iTunes and the network connection breaking, remove the network device from Device Manager and allow Windows to reinstall it automatically.
The following instructions are for Windows 7, but they are close enough to follow for other versions of Windows.
1. Click the Start button (Jewel in Vista and Win7).
2. Right-click Computer and click Manage in the menu that appears (type your password or click Yes if prompted).
3. On the left side of hte Computer Management window, click Device Manager.
4. Click the arrow (or plus sign) next to Network Adapters to expand that section.
5. Right-click your network adapter and click Uninstall in the menu that appears.
6. Click OK.
7. Reboot.
Windows should automatically detect and reinstall your network device on boot.

HP OfficeJet Pro 8600 Wireless Connection Problems

Started having problems scanning. Then problems printing from my desktop - Unable to find printer. Uninstalled / Re-installed HP Software / Drivers; Desktop is still unable to find the printer - During setup: The IP Address is either incorrect or it is from a different wireless network that has the same name as your network.
I have verified the following:
The IP Address of my Desktop and Printer are the same except the last number
The HP Scan and Print doctor sees the printer and indicates all is functioning normally
I can see the printer via web browser and the printer's IP address on my desktop
I can print to the printer via wireless from my iPad and laptop
The only issue is configuring the printer on my desktop and actually printing from it.
Thanks in advance for your assistance.
This question was solved.
View Solution.

Hello NorseGuy ,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue with staying connected on the wireless network.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I would also suggest going through the following document for troubleshooting the Printer Does Not Maintain Wireless Connection
Please feel free to write me back if you have any other questions or concerns.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

OfficeJet wireless connection problems

I am hoping someone can help me as I have exhausted every option I can find.
I bought an OfficeJet 6830 All in one printer. I have several devices that need access to it.
My desktop Dell uses a USB cable to connect to the printer and it works well.
I have three laptops that I would like to connect wirelessly to the printer, but I can't get any of them to identify the printer.
I can install the printer using a USB cable, so I know the software and drivers will install.
When I set up the printer, I set up the wireless connection. The printer attaches to my Actiontec router (FiOS) and I can log into the router to see the device. It shows it as active. The blue light on the front panel of the printer is on and solid. I can check the settings in the printer and it shows the correct SSID and correct format for an IP address. I have set it up as a static address in the router and manually set it in the printer.
The problem occurs when I try to install the software on the laptops. I get to the point wher I specify the connection as Wireless and the software attempts to find the printer, but it never finds it. I have tried manually typing in the address for the printer, but this does not help with discovery.
I even tried installing the drivers and software using the USB cable which was successful. I then tried to convert the connection from USB to Wireless, but I don't think the software was waiting long enough for the printer to establish an IP address, because it would show a panel that stated the printer was connected to the network but waiting on an IP address. I would select Wait for the printer to establish an IP address, but even after the printer's blue light stopped flashing and stayed solid, the software still cannot find the printer.
Anyone have further suggestions I might try to get it connected to my laptop?
I would hate to ship back the printer, but if I can't print wirelessly, then I need to find a better printer
Thanks.
Update:
I found the Actiontec article and reread it twice before noticing that AES encryption was needed rather than the TKIP/AES I was using. I changed it to AES and I was able to install the software and get the printer to communicate with the laptop over the wireless connection.
Unfortunately, it didn't last very long as it is again refusing to communicate between the laptop and printer.
Does anyone have a clue what's going wrong?
Thanks

Hi blbower,
Well, by the sounds of things we may have our work cut out for us.
Let's start off right frm square one.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Please remove the usb cable from the Windows XP computer and from the printer and leave it disconnected until further notice.
If you have already attempted to install the software and drivers on the Windows 7 computers, please click on the following link for Uninstalling the Printer Software. I suggest you do this for each computer so that we are starting off clean.
Once the uninstall is complete, please restart each computer so that the changes take affect.
If you have any firewalls or anti virus protection running, disable it on each and every computer.
This next link is the HP Officejet Pro 6830 e-All-in-One Printer series Full Feature Software and Drivers .Please save this file on each computer to the Desktop so that it creates its own icon.
Double click the new icon and follow the instructions for the installation.
These steps will need to be done on each system.
On the printers main display, we are going to need to reset the Network Defaults so that it starts off fresh.
On the front touch panel, scroll to the right to the Setup option, go to Network set up and then to Restore Network Defaults. Press YES to make the changes.
Once it has been reset, go to the Network Setup option once again and this time select Wireless Set up Wizard. Once this is complete you will then see an IP address that you can add to each computer on the portion where it asks for a connection option in the installation.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks once again for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Lenovo IdeaPad V460 Wireless connection problem

Hi, this is my first post and one of my most frustrating problems, l have brought the laptop for nearly a year now and l notice a problem with my wireless connections, it was either windows resetting the wireless card or there are a problem with the card it self, l think, the problem is solved once l restart the computer but never lasted, can u tell me whats possibly wrong with step by step solution on how to solve this, thanks in advance

hey andrew5s,
try uninstalling the wireless driver for your unit, let windows install its generic driver.
test your wireless with the generic driver.
later go to : http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=287385
and install the wifi driver that is available here. test your connection again
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WRT54GS - Wireless Connection Problem

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