WRVS4400N [VPN log]: shutting down

Ive setup a few WRVS4400N over the past 6 months, and have been receiving the below message from some of them every couple of hours.
What does the message indicate? Any action to take?
Thanks
+++++++++++++++++++++++++++++++
Sep 18 07:03:35 - [VPN Log]: shutting down
Sep 18 07:03:35 - IPSEC EVENT: KLIPS device ipsec0 shut down.
Sep 18 07:03:37 - [VPN Log]: Starting Pluto (Openswan Version cvs2006Jan12_11:29:56 X.509-1.5.4 PLUTO_SENDS_VENDORID PLUTO_USES_KEYRR; Vendor ID OE@ECqImzhFD)
Sep 18 07:03:37 - [VPN Log]: @(#) built on May 10 2011:17:24:48:
Sep 18 07:03:37 - [VPN Log]: Setting NAT-Traversal port-4500 floating to on
Sep 18 07:03:37 - [VPN Log]:    port floating activation criteria nat_t1/port_fload1
Sep 18 07:03:37 - [VPN Log]:   including NAT-Traversal patch (Version 0.6c)
Sep 18 07:03:37 - [VPN Log]: ike_alg_register_enc(): Activating OAKLEY_AES_CBC: Ok (ret0)
Sep 18 07:03:37 - [VPN Log]: starting up 1 cryptographic helpers
Sep 18 07:03:37 - [VPN Log]: started helper pid 739 (fd:5)
Sep 18 07:03:37 - [VPN Log]: Using KLIPS IPsec interface code on 2.4.27-star
Sep 18 07:03:37 - [VPN Log]: Changing to directory '/etc/ipsec.d/cacerts'
Sep 18 07:03:37 - [VPN Log]: Changing to directory '/etc/ipsec.d/aacerts'
Sep 18 07:03:37 - [VPN Log]: Changing to directory '/etc/ipsec.d/ocspcerts'
Sep 18 07:03:37 - [VPN Log]: Changing to directory '/etc/ipsec.d/crls'
Sep 18 07:03:37 - [VPN Log]:   Warning: empty directory
+++++++++++++++++++++++++++++++

And im also getting this for an RVS4000
Sep 25 18:27:42 - Receive NTP Reply from ntp-1.mcs.anl.gov
Sep 25 18:27:46 - [VPN Log]: shutting down
Sep 25 18:27:47 - IPSEC EVENT: KLIPS device ipsec0 shut down.
Sep 25 18:27:48 - [VPN Log]: Starting Pluto (Openswan Version cvs2006Jan12_11:29:56 X.509-1.5.4 PLUTO_SENDS_VENDORID PLUTO_USES_KEYRR; Vendor ID OE@ECqImzhFD)
Sep 25 18:27:48 - [VPN Log]: @(#) built on May 12 2011:16:06:15:
Sep 25 18:27:48 - [VPN Log]: Setting NAT-Traversal port-4500 floating to on
Sep 25 18:27:48 - [VPN Log]:    port floating activation criteria nat_t1/port_fload1
Sep 25 18:27:48 - [VPN Log]:   including NAT-Traversal patch (Version 0.6c)
Sep 25 18:27:48 - [VPN Log]: ike_alg_register_enc(): Activating OAKLEY_AES_CBC: Ok (ret0)
Sep 25 18:27:48 - [VPN Log]: starting up 1 cryptographic helpers
Sep 25 18:27:48 - [VPN Log]: started helper pidW48 (fd:5)
Sep 25 18:27:48 - [VPN Log]: Using KLIPS IPsec interface code on 2.4.27-star
Sep 25 18:27:48 - [VPN Log]: Changing to directory '/etc/ipsec.d/cacerts'
Sep 25 18:27:48 - [VPN Log]: Changing to directory '/etc/ipsec.d/aacerts'
Sep 25 18:27:48 - [VPN Log]: Changing to directory '/etc/ipsec.d/ocspcerts'
Sep 25 18:27:48 - [VPN Log]: Changing to directory '/etc/ipsec.d/crls'
Sep 25 18:27:48 - [VPN Log]:   Warning: empty directory

Similar Messages

Please wait for the group policy client - shutting down issues

Hi
I have issues with shutting down machines. When machine is connected to company's LAN everything works fine. However, if machine is connected to VPN - Juniper NC - 1 hour or more it always hangs when it is shutting down. When I shut down the machine
(verbose mode on), first stage is:
Please wait for the system Event Notification service.
This ends exactly
after 3 minutes. Next stage:
Please wait for the group policy client windows 7
...is never timed out (even after few hours). Machine never shuts down.
In Application logs there are always these 4 events when machine is unsuccessfully shutting down:
6005: The winlogon notification subscriber <Sens> is taking long time to handle the notification event (Logoff).
4627: The COM+ Event System timed out attempting to fire the Logoff method on event class {D5978650-5B9F-11D1-8DD2-00AA004ABD5E} for publisher and subscriber . The subscriber failed to respond within 180 seconds.
The display name of the subscription is "ISensLogon2". The HRESULT was 80010002.
6006: The winlogon notification subscriber <Sens> took 180 second(s) to handle the notification event (Logoff).
6005: The winlogon notification subscriber <GPClient> is taking long time to handle the notification event (Logoff).
Sens is timed out after 3 minutes while there is no 6006 event for GPClient and machine is stuck there for ages (Please wait for the group policy client
stage). I noticed in System logs that machine always hangs if there is this error
5783: The session setup to the Windows NT or Windows 2000 Domain Controller \\server for the domain X is not responsive. The current RPC call from Netlogon on \\machine to \\server has been cancelled.
I made a group policy log and below you can see part of GPSVC log when machine is unsuccessfully shutting down:
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xe58
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Canceling pending calls
GPSVC(2d4.1cfc) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x71a
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Cancelled pending calls
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(438.1a04) 21:31:24:327 Waiting for user group policy thread to terminate.
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xe10
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Canceling pending calls
GPSVC(218.c88) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x525
GPSVC(2d4.1cfc) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x71a
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Cancelled pending calls
GPSVC(2d4.9c8) 21:31:24:327 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xdcc
GPSVC(218.1054) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0x20cc
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.9c8) 21:31:24:327 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xd90
GPSVC(218.1054) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.d48) 21:31:24:342 Client_CompleteNotificationCall: failed with 0x525
GPSVC(218.d48) 21:31:24:342 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(218.1c04) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x525
GPSVC(218.1c04) 21:31:24:342 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Entering with event 0x2100
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Entering with event 0x1264
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
I tried with signing out from VPN before shutting down machine, I even switched off WiFi but machine still hung. If i tried to get GP results before shutting down machine it takes ages and it is stuck in "Getting the user name" stage.
Gpupdate /force never updates policy (It stops at Updating Policy...). I tired with installing different hotfixes which did not resolve the issue. I never have any
issues with logging in, no GP scripts are applied when user is logging off or on, no roaming profiles. The only issue is when machine needs to be shut down.
I excluded 1 machine from GP and left it on VPN for a few hours, several times. It always shuts down successfully. I applied GP back one by one and the one which is presumably causing an issue is Avecto which adds admin rights when VPN application
starts (event 100):
Process started with admin rights added to token.
Command Line: "C:\Users\User\AppData\Roaming\Juniper Networks\Setup Client\JuniperSetupClient.exe"
Process Id: 5540
Parent Process Id: 2252
Policy: EA-PrivilegeGuardSettings.UK Policy
Application Group: EA-PrivilegeGuardSettings.Applications Granted Admin Rights
Reason: <None>
File Name: c:\users\User\appdata\roaming\juniper networks\setup client\junipersetupclient.exe
Hash: 27D8463A913A802E555AEEF45717B122249AA993
Certificate: Juniper Networks, Inc.
Description: Juniper Setup Client
Application Type: exe
Product Name: Juniper Setup Client
Product Code: <None>
Upgrade Code: <None>
Product Version: 8.0.6.48695
I guess there is a DNS issues when machine is on VPN which leads that GP cannot be applied / updated. Not sure if or why Avecto would have an impact on this. When machine is trying to shut down it still somehow thinks it is connected to DC. What
I also noticed are several explorer crashes while machine is on VPN.
Does anyone have same issues? All machines are Dell with Juniper NC (VPN).
Thanks,

Hi,
According to event log, Winlogon process takes a long time to handle logoff event. That's to say winlogon process is waiting for response to logoff.
According to your description after, this problem is most probably caused by Avecto. You can try to disable or uninstall it temporarily for test.
To make further troubleshoot with this problem, you can try to use WPT (Windows Performance Tool) to make troubleshoot.
http://blogs.technet.com/b/askpfeplat/archive/2013/03/22/troubleshooting-windows-performance-issues-using-the-windows-performance-recorder.aspx
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Database 10g not shutting down properly

Hi All,
I shutdown my database with the shutdown abort;
afterwards i was not able to change the ARCHIVELOG mode of the databse
it shows like:
SQL> shutdown;
ORA-01109: database not open
Database dismounted.
ORACLE instance shut down.
SQL> startup mount;
ORACLE instance started.
Total System Global Area 629145600 bytes
Fixed Size 780632 bytes
Variable Size 358880936 bytes
Database Buffers 268435456 bytes
Redo Buffers 1048576 bytes
Database mounted.
SQL> alter database archivelog;
alter database archivelog
ERROR at line 1:
ORA-00265: instance recovery required, cannot set ARCHIVELOG mode
so i was trying to shutdown with the NORMAL option.
It is taking a long time .....
shutdown immediate also having the same issue....
my process list is as follows:
[root@ocs root]# ps -eaf
UID PID PPID C STIME TTY TIME CMD
root 1 0 0 12:58 ? 00:00:05 init
root 2 0 0 12:58 ? 00:00:00 [migration/0]
root 3 0 0 12:58 ? 00:00:00 [migration/1]
root 4 0 0 12:58 ? 00:00:00 [migration/2]
root 5 0 0 12:58 ? 00:00:00 [migration/3]
root 6 1 0 12:58 ? 00:00:00 [keventd]
root 7 1 0 12:58 ? 00:00:00 [ksoftirqd/0]
root 8 1 0 12:58 ? 00:00:00 [ksoftirqd/1]
root 9 1 0 12:58 ? 00:00:00 [ksoftirqd/2]
root 10 1 0 12:58 ? 00:00:00 [ksoftirqd/3]
root 13 1 0 12:58 ? 00:00:00 [bdflush]
root 11 1 0 12:58 ? 00:00:01 [kswapd]
root 12 1 0 12:58 ? 00:00:00 [kscand]
root 14 1 0 12:58 ? 00:00:00 [kupdated]
root 15 1 0 12:58 ? 00:00:00 [mdrecoveryd]
root 22 1 0 12:58 ? 00:00:00 [ahc_dv_0]
root 23 1 0 12:58 ? 00:00:00 [ahc_dv_1]
root 24 1 0 12:58 ? 00:00:00 [scsi_eh_0]
root 25 1 0 12:58 ? 00:00:00 [scsi_eh_1]
root 29 1 0 12:58 ? 00:00:00 [kjournald]
root 93 1 0 12:58 ? 00:00:00 [khubd]
root 866 1 0 13:01 ? 00:00:00 [kjournald]
root 867 1 0 13:01 ? 00:00:00 [kjournald]
root 868 1 0 13:01 ? 00:00:00 [kjournald]
root 869 1 0 13:01 ? 00:00:00 [kjournald]
root 870 1 0 13:01 ? 00:00:00 [kjournald]
root 871 1 0 13:01 ? 00:00:00 [kjournald]
root 1213 1 0 13:01 ? 00:00:00 syslogd -m 0
root 1217 1 0 13:01 ? 00:00:00 klogd -x
root 1228 1 0 13:01 ? 00:00:00 irqbalance
rpc 1246 1 0 13:01 ? 00:00:00 portmap
rpcuser 1266 1 0 13:01 ? 00:00:00 rpc.statd
root 1278 1 0 13:01 ? 00:00:00 mdadm monitor scan -f
root 1294 1 0 13:01 ? 00:00:00 /sbin/auditd
root 1383 1 0 13:01 ? 00:00:00 cupsd
root 1409 1 0 13:01 ? 00:00:00 /usr/sbin/sshd
root 1425 1 0 13:01 ? 00:00:00 xinetd -stayalive -pidfile /var/
root 1454 1 0 13:01 ? 00:00:00 sendmail: accepting connections
smmsp 1463 1 0 13:01 ? 00:00:00 sendmail: Queue runner@01:00:00
root 1474 1 0 13:01 ? 00:00:00 gpm -t imps2 -m /dev/mouse
nobody 1484 1 0 13:01 ? 00:00:00 /usr/bin/dc_client -daemon -pidf
root 1494 1 0 13:01 ? 00:00:00 crond
nobody 1504 1 0 13:01 ? 00:00:00 /usr/bin/dc_server -daemon -pidf
xfs 1528 1 0 13:01 ? 00:00:00 xfs -droppriv -daemon
root 1538 1 0 13:01 ? 00:00:00 smbd -D
root 1542 1538 0 13:01 ? 00:00:00 smbd -D
root 1543 1 0 13:01 ? 00:00:02 nmbd -D
daemon 1560 1 0 13:01 ? 00:00:00 /usr/sbin/atd
root 1572 1 0 13:01 tty1 00:00:00 /sbin/mingetty tty1
root 1573 1 0 13:01 tty2 00:00:00 /sbin/mingetty tty2
root 1574 1 0 13:01 tty3 00:00:00 /sbin/mingetty tty3
root 1575 1 0 13:01 tty4 00:00:00 /sbin/mingetty tty4
root 1576 1 0 13:01 tty5 00:00:00 /sbin/mingetty tty5
root 1577 1 0 13:01 tty6 00:00:00 /sbin/mingetty tty6
root 1662 1409 0 14:33 ? 00:00:00 sshd: root@pts/0
root 1664 1662 0 14:33 pts/0 00:00:00 -bash
root 1712 1664 0 14:34 pts/0 00:00:00 su - oracle
oracle 1713 1712 0 14:34 pts/0 00:00:00 -bash
oracle 1759 1713 0 14:34 pts/0 00:00:00 sqlplus
oracle 1820 1 0 14:42 ? 00:00:00 ora_pmon_ocsdb2
oracle 1822 1 0 14:42 ? 00:00:00 ora_mman_ocsdb2
oracle 1824 1 0 14:42 ? 00:00:00 ora_dbw0_ocsdb2
oracle 1826 1 0 14:42 ? 00:00:00 ora_lgwr_ocsdb2
oracle 1828 1 0 14:42 ? 00:00:01 ora_ckpt_ocsdb2
oracle 1830 1 0 14:42 ? 00:00:00 ora_smon_ocsdb2
oracle 1832 1 0 14:42 ? 00:00:00 ora_reco_ocsdb2
oracle 1836 1 0 14:42 ? 00:00:00 ora_d000_ocsdb2
oracle 1838 1 0 14:42 ? 00:00:00 ora_s000_ocsdb2
oracle 1842 1 0 14:42 ? 00:00:03 oracleocsdb2 (DESCRIPTION=(LOCAL
oracle 1856 1 99 14:42 ? 01:01:42 ora_j000_ocsdb2
oracle 1878 1 0 14:43 ? 00:00:00 ora_emn0_ocsdb2
root 1879 1409 0 14:43 ? 00:00:00 sshd: root@pts/1
root 1881 1879 0 14:44 pts/1 00:00:00 -bash
root 1945 1409 0 15:07 ? 00:00:00 sshd: root@pts/2
root 1947 1945 0 15:07 pts/2 00:00:00 -bash
root 2043 1881 0 15:34 pts/1 00:00:01 top
root 2049 1947 0 15:45 pts/2 00:00:00 ps -eaf
Please give an update...
Many thanks in advance....
Prasant

Try this way
sql>shutdown abort;
sql>startup
sql>shutdown transactional;
sql>startup mount;
sql>alter database archivelog;
sql>alter database open;
Last Few lines of Alert<sid>.log
Shutting down instance: further logons disabled
Wed Aug 30 16:24:20 2006
Stopping background process QMNC
Wed Aug 30 16:24:20 2006
Stopping background process CJQ0
Wed Aug 30 16:24:22 2006
Stopping background process MMNL
Wed Aug 30 16:24:23 2006
Stopping background process MMON
Wed Aug 30 16:24:24 2006
Shutting down instance (transactional)
All transactions complete. Performing immediate shutdown
License high water mark = 12
Wed Aug 30 16:24:24 2006
Stopping Job queue slave processes
Wed Aug 30 16:24:24 2006
Job queue slave processes stopped
All dispatchers and shared servers shutdown
Wed Aug 30 16:24:33 2006
ALTER DATABASE CLOSE NORMAL
Wed Aug 30 16:24:33 2006
SMON: disabling tx recovery
SMON: disabling cache recovery
Wed Aug 30 16:24:34 2006
Shutting down archive processes
Archiving is disabled
Wed Aug 30 16:24:34 2006
ARCH shutting down
Wed Aug 30 16:24:34 2006
ARC0: Archival stopped
Wed Aug 30 16:24:34 2006
Thread 1 closed at log sequence 123
Successful close of redo thread 1
Wed Aug 30 16:24:35 2006
Completed: ALTER DATABASE CLOSE NORMAL
Wed Aug 30 16:24:35 2006
ALTER DATABASE DISMOUNT
Wed Aug 30 16:24:35 2006
ARCH shutting down
Wed Aug 30 16:24:35 2006
ARC1: Archival stopped
Wed Aug 30 16:24:35 2006
Completed: ALTER DATABASE DISMOUNT
ARCH: Archival disabled due to shutdown: 1089
Shutting down archive processes
Archiving is disabled
Archive process shutdown avoided: 0 active
ARCH: Archival disabled due to shutdown: 1089
Shutting down archive processes
Archiving is disabled
Archive process shutdown avoided: 0 active
Message was edited by:
user526020

OC4J shuts down after I log off from the server !!!?

Hi,
I have a startup batch file to start OC4J on my customer server. Usually I connect to their server from my office via terminal server (and VPN) and run this batch file as a job via scheduled jobs in WINDOWS to start OC4J. My problem is that the OC4J shuts down as soon as I log off from their server. But it stays running if I disconnect from their server.
This problem happing on a new installed server but on the old one I have not this problem. Probably it should be some parameter setting that I missed.
Would appreciate any help on this.

java -jar oc4j.jar
This is the most basic form. But the above must always be part of the command for launching OC4J.Avi, this is so not true.
One can always starts any standalone java problem by specifying the main class, the class whose main method is the entry point:
java -classpath somePath theMainClass (since some historic time that we should not care anymore.). So it is perfectly ok to
start oc4j 9.0.4 by, after changing to the directory where oc4j.jar lives,
java -cp oc4j.jar com.evermind.server.ApplicationServer or start oc4j 10.1.2 by
java -cp oc4j.jar com.evermind.server.OC4JServer or start oc4j 10.1.3 by
java -classpath oc4j.jar oracle.oc4j.loader.boot.BootStrap Here each oc4j.jar must come from an oc4j installation so that other dependent libraries will be found.
What is nice about "java -jar oc4j.jar" is that it can be used to start any version of oc4j.jar. One does not have to specific the main class, which might change over time as shown above. That is the reason why it is overwhelmingly widely seen. Avi, I would agree if you just meant to recommend that "java -jar oc4j.jar" be used instead of the above.

Today I tried to shutdown my computer and a window popped up saying that my computer could not shut down because the mail application was open, it wouldn't close, so I used a key combination to force mail to quit and now I can't log in. Help?

Okay, so I have been having trouble with my mail application all week. The window refused to open and would not quit. Today, I tried to shut down my mac and a pop up window told me that I was unable to shutdown because mail was open. After using a key combination, I successfully was able to quit mail with force quit. Then I was able to shut down with out a problem. However, upon rebooting, my computer refused to let me loggin. I put in my password correctly but then the rainbow pinwheel showed up and stalled for a minute and then my screen flashed and the gray screen reappeared, expecting a password. I tried turning it off and back on again with no luck. I also reset my password after reading a similar discussion, but I still can't log in. How can I fix this?

Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
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I think I finished installing Mountain Lion, and am at the "log in" page with my name and the Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro

I think I finished installing Mountain Lion, and am at the "log in" page with the Mountain Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro, which is said to have the capabilities of running Mountain Lion.

BrettGoudy wrote:
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As the last post suggests, call Apple and order a replacement original disc for about $17. They will ask you the model and serial numbers.
Your retail version of Snow Leopard OS 10.6.3 will not work on that Mac as it requires a minimum of OS X 10.6.7 to boot and operate.
Another alternative is to again borrow another Mac to install your retail Snow Leopard into an external HD or partition, upgrade it to 10.6.8 and then clone it back to a partition on your MBP.

Wife's Mac Book Pro locked up will not allow her to log on, it froze up on her so she did a hard shut down by holding power button until it shut down. Will power up but not allow her to log in on the log in screen. Any suggestions?

Wife's Mac Book Pro locked up. She shut it down by holding power button unitl it shut down, when she powers it up now it will not allow her to log in on the log in screen. Any suggestions?

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Recent freezing and shutting down every down 10-15 minutes and hard to log in to internet very slow

My son has 2009 Macbook white version and recently (last week or so) freezing all the time, cannot log on to internet, and shuts down every 10-15 minutes. Is there a download (free hopefully to clean it up for any spyware or maleware). He is a student and very busy in University and cannot be without the computer?

He will need something to back up onto like an external hard drive. The disks are necessary if the hard drive needs to be repaired, you can't repair the boot volume so you need to start up from an install disc and run Disk Utility from there. When you talk to him have him resettle SMC and pram, sometimes unexpected shutdowns can be corrected that way. The freezing is another issue, I'm concerned with the health of his hard drive. Another thing to ask when you talk to him is how much total space and how much free space does his hard drive have?
To reset the SMC
MacBook and MacBook Pro
Laptops with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Newer Mac portables with a battery you don't remove
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Firefox 3.6.6 will not allow Windows 7 to log off or shut down

I have a HP DV6 laptop (32 bit) with Windows 7. Firefox 3.6.6. seems to work well but the computer became slow and unresponsive and it will not log off, shut down or restart unless in safe mode. I uninstalled FF 3.6.6. and Adobe Flash 10 and now it works fine. On my Compaq Desktop (64 bit) with Windows 7, FF 3.6.6. and Adobe Flash work just fine.
== This happened ==
Every time Firefox opened
== I upgraded to FF 3.6.6 and Adobe Flash 10 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

I had same problem where Firefox 3.6.8 would not start or open. Spent many hours trying different things to fix it. Uninstall of previous version and reinstall did not make any difference. Finally, after uninstalling Firefox, I searched for Firefox folders and files on my computer, deleted and removed all Firefox folders and files - deleted anything and everything related to Firefox so that it will be as if I was going to download Firefox for the first time ever. Then, using another browser, I downloaded Firefox 3.6.8 and installed it. It could be that some Add-Ons or something else from the older version of Firefox or profile was interfering with the new one. It was easier to delete remove everything and install all over again clean than to figure out which part was causing the problem.
Keep in mind, when you delete all Firefox folders and files from your computer, you are deleting all your bookmarks and all your Add-ons. If you want to keep those bookmarks, you might want to save the URLs someplace safe to bookmark them again before deleting them. You need to re-install the Add-ons also. Upon installation, it asks if you want to import bookmarks and settings from another browser or settings you might have. I imported them from my other browser. Now, Firefox works. I also installed up-to-date Add-ons.
I hope this helps. Always keep more than one browser functioning on your computer, just in case one fails.

MBP freezes, shuts down, restarts, repeats after log in

Late 2007 MBP recently upgraded to Yosemite started freezing, shutting down by itself, and then restarting by itself. I log in, and within anywhere from 10 seconds to 3 minutes after my screen fully loaded, repeats this. 120 gig hard drive is way full. So pretty sure that is part of problem. Has been sluggish for weeks. Have about 18 gigs free. Attempting to move things off but it won't stay on long enough to do this.
This morning I managed to access Disk Utilities for repair upon start up, but I was trying different keystrokes to do this. (Posed question for proper keys to do this in another post, but feel free to answer here.) It performed disk repair and showed all the steps it took. Two items appeared in red:
Incorrect number of file hard links
Orphaned file inode (id = 35716717)
Then in green:
The Volume MacIntosh HD was repaired successfully.
A couple of lines farther down appeared:
Updating boot support partitions for the volume as required.
By this time the timer status showing the repair taking place was gone and I didn't do anything for about ten minutes. Then I restarted, but the problem has continued. While doing this I was offline.

I forgot to add that right after the note that the HD was repaired successfully appeared:
File system check exit code is 0.

Purchased Lion, installed it - once I log in - i get the curtain and message to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions - still can't get past the "black curtain of death" any suggestions?

purchased Lion, installed it - once I log in - i get the curtain and message to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions - still can't get past the "black curtain of death" any suggestions?
My machine was patched to date 10.x.x. I was lucky to get an internet connection and I selected the option to re-download Lion... its curruently being downloaded. What if that doesn't work?
Any thougths would be appreciated.
Joe

And you have a workstation? not a notebook.
Usually a driver or hardware, nothing that Disk utility will fix.
You know of course what a Prohititory Sign is?
prohibitory sign, kernel panic
Forum devoted to Lion:
Mac OS X v10.7 Lion Communities
Tips and FAQs
FAQ kernelpanic
Resolving Kernel Panics
Avoiding eliminating Kernel panics
Lion App Compatibility Table - RoaringApps
RoaringApps Mac OS X Lion Application Compatibility
did you make sure your apps, drivers, and hardware support Lion?

When I log in to my admin account. Mac hangs for a while and shuts down

I had a error first something like cannot open the home folder. Since then when I log in with my user and password mac icon comes in and then a scroll bar type of things appears at the bottom and shuts down. Can u help.

The icon in the upper right of the screen (assuming you are using the Mail app) that looks like a square with a pen is the new message button. Tap that to create a new mail message.

Macbook Pro will not shut down/restart/sleep/log out after Mountain Lion update

Dear all,
I upgraded from Lion to Mountain Lion yesterday and since then I have encountered a few issues:
- The only way I can shut down my computer is to hold down the power button or entering commands in terminals. The commands under the Apple menu do not work at all. No window opens when I click on it.
- The about this mac, force to quit, sleep, shut down and restart button, log out do not work.
- When I restart my computer, it takes 3-4 minutes to log into the account (it used to be less than 1 minute, I have an SSD).
I have tried all of these solutions to solve the problem:
- I created another user account and I do not encounter the same problems. It logs in quickly, can shut down etc.
- I have repaired the disk and the disk authorisations using disk utility
- I have cleaned up all caches and did maintenance using OnyX
- I have cleaned up all ACL using terminal
- I have never installed Kapersky (this was the cause of the problem for some people in the past)
I am starting to be a bit short on ideas. All I know is that there is a problem with my user account. I do not want to do a clean install as I have quite a lot of work stored on this user account and preferences that took me ages to set up. If I have to start fresh I will but I would rather avoid this extreme solution.
Has anyone else experienced such an issue? If yes, how did you solve it?
Thank you very much

Had the same problem and this worked for me:
Try deleting following two items:
~/Library/Preferences/com.apple.dock.plist
~/Library/Preferences/com.apple.dock.db
Make sure you take a screenshot of your current dock since deleting these files will reset your dock to default.
Now open terminal and do a sudo reboot w/ your password.
This solved the problem for me.

What's the difference between shut down and log out?

Hi,
I have a MacBook Air and will sell it.
I like to take out my name but don't know how.
What will happen if I Log Out (my name comes after that)?
What's the difference between Shut down and Log out?
Help please,
Thanks

Welcome to the Apple Support Communities
The shut down turns off the Mac and a log out closes your user and take your computer to the log in screen. To sell the Mac, you have to reinstall Mac OS X erasing the disk. Open  > About this Mac and copy Version

Cannot restart - log out or shut down...VERY FRUSTRATING!!!!!!!!!!!!

Hi
I can't restart, log out or shut down my power book g4. I have always done it through the apple display cinema to which is connected but when I hit the side button on the apple display, nothing happens the light on the bottom-right corner dims but no window pops up with the usual shut down/sleep/log out options.
Even if I try directly from the menu...nothing works except the sleep option.
I tried as well directly from the power book after having it disconnected from the display, does not work.
Disk permissions are repaired, but it did not help.
PLEASE HELP HELP!
Many thanks in advance.
Max
PowerBook G4 Mac OS X (10.4.8)

Hmm, sounds to me like a software issue. Maybe something is installed which prevents the shutdown. It could be harware (peripherals) too. Try without any connected peripheral (display, usb/firewire-devices, etc.). If that does not work try adding a new user account (you can call it "test") via System Preferences and see if the problem is the same with this user.
Good luck!
Björn

WRVS4400N [VPN log]: shutting down

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