WS-X45-SUP8-E and Prime Infrastructure 4.2.5

Hi all,
we have installed a catalyst 4510R+E with two WS-X45-SUP8-E. Prime Infrastructure 4.2.5 cisco view didn't show the supervisor engines with any ports or statistics. They are only shown as "Supervisor". If I use the Cisco Network Assistant utility, the two engines are shown as "unknown".
How can I monitor the engines?
Regards,
Hubert

Hello,
i changed the patches between 2 switches and now we got the error on a other switch. so the fiber between the core and access switches is giving the problems.
in the on coming weeks where going to replace the fiber cable.
MANY THANKS!!!

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LMS 4.0 and Prime Infrastructure..!

Hi,
I am using LMS 4.0 and as the licenses got expired I came to know that I need to buy Prime Infrastructure license as LMS 4.0 reached End of life.
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You would need to upgrade. Prime Infrastructure 1.2 has LMS and WAN buildt in.
Thanks,
Scott
Help out other by using the rating system and marking answered questions as "Answered"

ISE and prime infrastructure 1.2

Hi
I have ISE 1.1 withc many access devices added (catalyst 2960,3760, AP and controller)
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Hello,
The link below might help you out in solving your query:-
http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.2/configuration/guide/clientmgmt.html#wp1288722

Error in Prime Infrastructure 2.0 after Controller upgrade

Hello
I've got two WiSM and Prime Infrastructure 2.0. Last week I upgraded one WiSM to 7.0.250.0, plus a third controller. That worked fine, but since then, my PI shows one of the two controllers of the second WiSM as "Unreachable". I rebooted the PI and also rebooted the controller again, to no avail.
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Error: Common-1: Some unexpected internal error has occurred. If the problem persists please report to the Tech Support.
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[edit]
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Hi all:
I am stuck at the login page of Cisco Prime Infrastructure 2.1.
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tangsuan

Hi Tangsuan,
Following is the documented procedure for password recovery..
In order to modify the GUI root user password, you will need to login to the NCS CLI
as an admin user, and enter the command
"ncs password root password <new password>" (without the quotes)
This should set the web interface root user password :
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CLI user is admin and not root, so please try logging in as admin with
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the install disk that came with the appliance to recover that password.
Follow these steps:
Recovering a Lost Admin Password
If you lose or forget the admin password for NCS appliance, follow these steps.
Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:
ISOLINUX 3.11 2005-09-02 Copyright (C) 1994-2005 H. Peter Anvin
             Welcome to Cisco Prime Network Control System
To boot from hard disk, press <Enter>.
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   [2] Network Control System Installation (Serial Console)
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boot:
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Thanks-
Afroz
***Ratings Encourages Contributors ****

Prime Infrastructure and WLC 2504 N+1 config syncronization

I've setup 2 cisco 2504 WLC's in a N+1 configuration, before we purchased Prime Infrastructure. Now I'm trying to syncronize the configurations between the two devices in PI. I've setup a configuration group, and it seems using templates will keep the configuration syncronized between the two devices. Is it possible for PI to automatically create the templates based on the current configuration of the device. Plus with PI 2.1 it seems like I have to create a template for every section of the configuration, shouldn't there be just one large template that has all the configurations.

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When is Cisco Prime Infrastructure 2.0 released, and what does 2.0 offer?

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> As Cisco have a vision of one network Management software for both wired and wireless infrastructure, which started getting real partially with Cisco PI.
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Have you downloaded and applied the latest Device Pack updates?
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Ask the Expert: Cisco Prime Infrastructure - Implementation and Deployment

Welcome to the Cisco Support Community Ask the Expert conversation.
This Ask The expert Session will cover questions spanning Cisco Prime Infrastructure on Implementation and Deployment on Wired and Wireless. This will be more specific to Customer’s and Partners questions product covering PI on configuration, Features and Menu, Network Monitoring, Maps, Implementation, High Availability and Maintenance and t/s parts.
Monday, February 2nd, 2015 to Friday, February 13th, 2015
Dhiresh Yadav is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco Prime Infrastructure and Cisco Wireless products. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS) and CCIE (DC) certifications.
Afroz Ahmad is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS),CCIE (DC), and SCJP (Sun Certified Java Professional )
Vinod Kumar Arya is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 8 years of industry experience working with large enterprise and service provider networks. He also holds VCP 5 and RHCE certifications.
** Remember to use the rating system to let the experts know you have received an adequate response.**
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Network Infrastructure community, > Network Management, shortly after the event. This event lasts through February 13th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hello Wilson,
Thanks for joining us.
1841 should just work fine for net flow . Hope you have a valid "PI Assurance license" installed on the server.
"PI Assurance license" is required for "net-flow" feature
Devices supporting Netflow in PI ::
1400, 1600, 1700 & 1800
2500, 2600 & 2800
3600, 3700, 3750 & 3800
4500 & 4700
AS5300 & 5800
7200, 7300, 7400 & 7500
Catalyst 4500 ASCI
Catalyst 5000, 6500, & 7600 ASCI
ESR 10000 ASCI
GSR 12000 ASCI
Cisco IOS Software Release Version
Supported Cisco Hardware Platforms
11.1CA, 11.1CC
Cisco 7200 and 7500 series, RSP 7200 series
12.0
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series
12.0T, 12.0S
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8600 series
12.0(3)T, 12.0(3)S
Cisco 1720, 2600, 3600, 4500, 4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)T
Cisco 1400, 1600, 1720, 2500, 2600, 3600, 4500,
4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)XE
Cisco 7100 series
12.0(6)S
Cisco 12000 series
NetFlow is also supported by these devices Cisco 800, 1700, 1800, 2800, 3800, 6500, 7300, 7600, 10000, CRS-1 and these Catalyst series switches: 45xx, 55xx, 6xxx.
NetFlow export is also supported on other Cisco switches when using a NetFlow Feature Card (NFFC) or NFFC II and the Route Switch Module (RSM), or Route Switch Feature Card (RSFC). However, check whether version 5 is supported, as most switches export version 7 by default.
You can check the below steps to diagnose the issue::
To verify that NetFlow is exported from a device to PI, follow the steps below:
1)   Browse to Administration > Data Sources page. Check the value in column ‘Last Active Time’ for the ‘Device Data Sources’ table. If the table is empty or the value does not represent recent time, then
it is possible that the device is not exporting NetFlow or PI Assurance license is not applied / expired.
2)   Login to PI console ( via SSH) as root user and run the command:
                netstat –an | grep 9991 – Output of this should be like : udp        0      0 :::9991         :::*
                Check the firewall settings on PI server using the command: firewall -L
1)   Check the configuration on an IOS / IOS –XE device. Run the commands
a)   sh running-config | inc destination
1)   This should list the IP address of the PI SERVER ( along with other outputs if any)
b)   sh running-config | inc 9991
1)   This should list at least one entry.
c)   If the above are fine, then verify that the flow monitor, flow exporter and the flow records are correctly configured on the device.
Refer to the URLs below to configure NetFlow export.
http://preview.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/user/guide/setup_monitor.html#wp1056427
Thanks-
Afroz
***Ratings Encourages Contributors ****

Cisco Prime Infrastructure 1.2 and Aironet 1250 + VSS issues

Hi,
I am new to the NCS implementations and configurations. I have one very specific case with Cisco Prime Infrastructure 1.2 and autonomnous APs and several issues with Cisco VSS on 6500 switches.
So here is the version from Prime:
NCS/admin# show version
Cisco Application Deployment Engine OS Release: 2.0
ADE-OS Build Version: 2.0.1.038
ADE-OS System Architecture: x86_64
Copyright (c) 2005-2010 by Cisco Systems, Inc.
All rights reserved.
Hostname: NCS
Version information of installed applications
Cisco Prime Network Control System
Version : 1.2.1.012
IOS version on our APs (which are autonomnous) is:
AP-N-1>show ver
Cisco IOS Software, C1250 Software (C1250-K9W7-M), Version 12.4(25d)JA1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 11-Aug-11 03:23 by prod_rel_team
Well the issue what we have now is that access point has been added but its not recognized by the NCS prime. I have tried all three versions of SNMP but I get the same result. The SNMP configuration is valid since I use the same for my switching infrastructure. When I enter "debug snmp packets" and "terminal monitor" I can see the SNMP communication between Prime and Aironet 1250 which is standalone.
When I switch to Lifecycle theme and go to Operate > Device Monitor Center I see all devices I have added. The Aironet 1250 is reachable but under collection status I get Managed with Warnings. When I hover over with my mouse I get "None available".
I have successfully added my switching infrastructure in total, which is operating perfectly for Catalyst 2960/3650/3750/4500 series but for 6500 under VSS I have some warnings. The device is recognized by the system which is excellent and all is operational. I get the following errors under Collection Status:
feature_sensor
SNMP request timed out
feature_powerSupplyFanStatus-6k
SNMP request timed out
IdentityCapability
The device is unreachable.
feature_flashdevice
SNMP request timed out
sam_ipsla_feature
The device is unreachable.
What can be done to resolve these issues ? I have attached a screenshot of this particular issue. The affected access point is 172.16.165.241.
Predrag Petrovic

Hi rajeeshp,
Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
Predrag Petrovic

Cisco Prime Infrastructure and no new events / alarms since update to 2.2.1

Hello,
I have upgraded our Cisco Prime Infrastructure from version 2.1 to 2.2.1 (with a backup and restore). We have round about 700 APs and three 5208 Controller. So far everything seems to work really fine. The only problem is that there are no new alarms/events under "Monitor", "Alarms and Events".
The last entries (events and alarms) are dated before the upgrade. Other informations (like client counts for example) are correct.
Is there a known bug related to my problem? Can anybody help?
Thanks

I have done some research:
I see the following problems in the log-package (downloaded from Prime):
===
<msg time='2015-04-07T12:10:50.620+02:00' org_id='oracle' comp_id='rdbms'
client_id='' type='UNKNOWN' level='16'
host_id='rzprime' host_addr='xxx.xxx.xxx.xxx' module='JDBC Thin Client'
pid='9499'>
<txt>ORA-1652: unable to extend temp segment by 128 in tablespace TS_EVENTS
</txt>
</msg>
<msg time='2015-04-07T12:10:50.727+02:00' org_id='oracle' comp_id='rdbms'
client_id='' type='UNKNOWN' level='16'
host_id='rzprime' host_addr='xxx.xxx.xxx.xxx' module='JDBC Thin Client'
pid='15177'>
<txt>ORA-1652: unable to extend temp segment by 128 in tablespace TS_EVENTS
</txt>
</msg>
===
I think that there is a problem with a too small tablespace. But I can´t fix that. Anybody? ;)

WS-X45-SUP8-E and Prime Infrastructure 4.2.5

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