WSA is not getting WCCP traffic and cant browse any websites
Hi,
We have WSA configured for central office users web traffic control and its working fine. We also want to use the branch users to controler their web traffic using the same WSA. We have added the branch network subnets to existing WCCP ACL which is configured on 6509 core switch and could see http/https hits coming from branch subnets.
We have created new Identity (with no authentication) and added the branch subnet to it and created new access policy and use the same identity. However users are not able to browse any website when we added the branch subnets to existing WCCP ACL. When we did packet capture on WSA for one of the PCs IP address on branch network there is no packet reaching on WSA. However when we did policy trace on WSA for the same branch IP address we could see the it was hitting correct policy and identity where allowed website is passing and blocked site is blocked. However users are not able to browse for any websites.
Not sure where the problem is and appreciate if someone can guide us or give some troubleshooting steps to verify the configuration.
thanks in advance.
Hi Tony,
Thanks for your response. Actually IP WCCP redirect out is already there on the interface connecting to firewall. Since we cant have WCCP redirect in on every users SVI we have used the firewal connecting interface as one gateway.
Since we already use wccp redirect out we can't use the wccp redirect in connection on the WAN connecting interface. I have attached the network topolgy for better understanding. Also attached is the policy-trace output where I could see its hitting the correct Access policy. However im not sure what there's no packets found on the packet-capture output taken from WSA.
the issue is that while the policy are intact, when I add the branch router to wccp ACL they cant access any of the websites. Not sure whether issue on WSA policy or WCCP config...??
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