WSUS 3.0 SP2 Inventory Collection 80072f8f errors

Environment: Win2008R2 with SCE 2010 & WSUS 3.0 SP2, Win7 Enterprise wkstns on a single domain
This environment has run fine for several years. But recently, I noticed that most of the workstations are recording the following types of errors when WSUS attempts to collect inventory. Note that the Finding Updates process in the log continues to
work fine - it is only Inventory Collection which seems to have an issue.
2014-12-24 02:23:46:632 1100 62c0 AU #############
2014-12-24 02:23:46:632 1100 f70 Inv ## START ##  Inv: Inventory Collection
2014-12-24 02:23:46:632 1100 f70 Inv #########
2014-12-24 02:23:46:632 1100 f70 Inv   # Talking to WSUS server =
https://ZVR-SCE.mydomain.com:8531
2014-12-24 02:23:46:632 1100 f70 Inv   # Downloading Rule file from =
https://ZVR-SCE.mydomain.com:8531/Inventory/InventoryRules.cab
2014-12-24 02:23:46:632 1100 62c0 AU Successfully wrote event for AU health state:0
2014-12-24 02:23:46:632 1100 62c0 AU Featured notifications is disabled.
2014-12-24 02:23:46:632 1100 62c0 AU AU setting next detection timeout to 2014-12-25 02:56:21
2014-12-24 02:23:46:647 1100 62c0 AU Setting AU scheduled install time to 2014-12-24 08:00:00
2014-12-24 02:23:46:647 1100 62c0 AU Successfully wrote event for AU health state:0
2014-12-24 02:23:46:670 1100 62c0 AU Successfully wrote event for AU health state:0
2014-12-24 02:23:46:692 1100 f70 Misc WARNING: Send failed with hr = 80072f8f.
2014-12-24 02:23:46:702 1100 f70 Misc WARNING: SendRequest failed with hr = 80072f8f. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-12-24 02:23:46:702 1100 f70 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://ZVR-SCE.mydomain.com:8531/Inventory/InventoryRules.cab>.
error 0x80072f8f
2014-12-24 02:23:46:702 1100 f70 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f
2014-12-24 02:23:46:702 1100 f70 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f
2014-12-24 02:23:46:702 1100 f70 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f
2014-12-24 02:23:46:707 1100 f70 Misc WARNING: Send failed with hr = 80072f8f.
2014-12-24 02:23:46:707 1100 f70 Misc WARNING: SendRequest failed with hr = 80072f8f. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-12-24 02:23:46:707 1100 f70 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://ZVR-SCE.mydomain.com:8531/Inventory/InventoryRules.cab>.
error 0x80072f8f
2014-12-24 02:23:46:707 1100 f70 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f
2014-12-24 02:23:46:707 1100 f70 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f
2014-12-24 02:23:46:707 1100 f70 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f
2014-12-24 02:23:46:717 1100 f70 Misc WARNING: Send failed with hr = 80072f8f.
2014-12-24 02:23:46:717 1100 f70 Misc WARNING: SendRequest failed with hr = 80072f8f. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-12-24 02:23:46:717 1100 f70 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://ZVR-SCE.mydomain.com:8531/Inventory/InventoryRules.cab>.
error 0x80072f8f
2014-12-24 02:23:46:717 1100 f70 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f
2014-12-24 02:23:46:717 1100 f70 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f
2014-12-24 02:23:46:717 1100 f70 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f
2014-12-24 02:23:46:725 1100 f70 Misc WARNING: Send failed with hr = 80072f8f.
2014-12-24 02:23:46:725 1100 f70 Misc WARNING: SendRequest failed with hr = 80072f8f. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2014-12-24 02:23:46:725 1100 f70 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://ZVR-SCE.mydomain.com:8531/Inventory/InventoryRules.cab>.
error 0x80072f8f
2014-12-24 02:23:46:725 1100 f70 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f
2014-12-24 02:23:46:725 1100 f70 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f
2014-12-24 02:23:46:725 1100 f70 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f
2014-12-24 02:23:46:725 1100 f70 Inv WARNING: Inventory: Failed to download rule file with error 0x80072f8f
2014-12-24 02:23:46:725 1100 f70 Inv   # WARNING: Exit code = 0x80072F8F
2014-12-24 02:23:46:737 1100 f70 Inv #########
2014-12-24 02:23:46:737 1100 f70 Inv ##  END  ##  Inv: Inventory Collection
2014-12-24 02:23:46:737 1100 f70 Inv #############
2014-12-24 02:23:46:737 1100 f70 Inv WARNING: Inventory: Failed to process work item 0x80072f8f
2014-12-24 02:23:51:502 1100 f70 Report REPORT EVENT: {9ADA1158-FBD7-439E-A672-4F976113A96A} 2014-12-24 02:23:46:482-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2014-12-24 02:23:51:502 1100 f70 Report REPORT EVENT: {04153F2F-2276-44AA-9863-8E88CA7CD985} 2014-12-24 02:23:46:482-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment
Check Reporting client status.
2014-12-24 02:23:51:502 1100 f70 Report REPORT EVENT: {B13BA8D6-BBE5-4F96-BBA0-90D7401FC32B} 2014-12-24 02:23:46:725-0500 1 121 104 {00000000-0000-0000-0000-000000000000} 0 80072f8f InventoryEngine Failure Inventory
Rules Download Inventory: Faied to download rule file
2014-12-24 02:23:51:922 1100 f70 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2014-12-24 02:23:51:922 1100 f70 Report WER Report sent: 7.6.7600.320 0x80072f8f 00000000-0000-0000-0000-000000000000 Other 104 Managed
2014-12-24 02:23:51:932 1100 f70 Report CWERReporter finishing event handling. (00000000)

Interestingly, the 2003R2SP2 servers on our network are not exhibiting this issue. I am wondering if a newer WUA agent on the Win7 and 2008R2 systems are causing the issue.
From one of the 2003 servers:
2014-12-25 19:46:14:853  800 6e8 Inv #############
2014-12-25 19:46:14:853  800 6e8 Inv ## START ##  Inv: Inventory Collection
2014-12-25 19:46:14:853  800 6e8 Inv #########
2014-12-25 19:46:14:853  800 6e8 Inv   # Talking to WSUS server =
https://ZVR-SCE.mydomain.com:8531
2014-12-25 19:46:14:900  800 6e8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\Inventory\InventoryRule\InventoryRules.cab:
2014-12-25 19:46:14:978  800 6e8 Misc  Microsoft signed: Yes
2014-12-25 19:46:15:119  800 6e8 Inv   # New Rule file needs to be downloaded
2014-12-25 19:46:15:119  800 6e8 Inv   # Downloading Rule file from =
https://ZVR-SCE.mydomain.com:8531/Inventory/InventoryRules.cab
2014-12-25 19:46:15:150  800 6e8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\Inventory\InventoryRule\InventoryRules.cab:
2014-12-25 19:46:15:166  800 6e8 Misc  Microsoft signed: Yes
2014-12-25 19:46:15:166  800 6e8 Inv   # Inventory Rule id = 8226C3A1-70D4-4848-B441-1555AC820A23, version = 1.0
2014-12-25 19:46:16:088 5336 290 COMAPI   - Updates found = 262
2014-12-25 19:46:16:088 5336 290 COMAPI ---------
2014-12-25 19:46:16:088 5336 290 COMAPI --  END  --  COMAPI: Search [ClientId = <NULL>]
2014-12-25 19:46:16:088 5336 290 COMAPI -------------
2014-12-25 19:46:22:946  800 6e8 Inv #########
2014-12-25 19:46:22:946  800 6e8 Inv ##  END  ##  Inv: Inventory Collection
2014-12-25 19:46:22:946  800 6e8 Inv #############
2014-12-25 19:46:27:945  800 6e8 Report REPORT EVENT: {F98EFD55-7D75-4995-9397-6291AA65D83F} 2014-12-25 19:46:22:946-0500 1 126 104 {00000000-0000-0000-0000-000000000000} 0 0 InventoryEngine Success Inventory
processing Inventory: Successfully collected the inventory data
2014-12-25 19:53:14:177  800 6e8 Report Uploading 7 events using cached cookie, reporting URL =
https://ZVR-SCE.mydomain.com:8531/ReportingWebService/ReportingWebService.asmx
2014-12-25 19:53:14:270  800 6e8 Report Reporter successfully uploaded 7 events.

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    2010-12-21 09:09:22:475 940 e84 Agent * WSUS status server: http://server2:8530
    2010-12-21 09:09:22:475 940 e84 Agent * Target group: (Unassigned Computers)
    2010-12-21 09:09:22:475 940 e84 Agent * Windows Update access disabled: No
    2010-12-21 09:09:22:475 940 e84 DnldMgr Download manager restoring 0 downloads
    2010-12-21 09:09:22:476 940 e84 AU ########### AU: Initializing Automatic Updates ###########
    2010-12-21 09:09:22:477 940 e84 AU # WSUS server: http://server2:8530
    2010-12-21 09:09:22:477 940 e84 AU # Detection frequency: 22
    2010-12-21 09:09:22:477 940 e84 AU # Approval type: Scheduled (Policy)
    2010-12-21 09:09:22:477 940 e84 AU # Scheduled install day/time: Every day at 3:00
    2010-12-21 09:09:22:477 940 e84 AU # Auto-install minor updates: Yes (Policy)
    2010-12-21 09:09:22:478 940 e84 AU Setting AU scheduled install time to 2010-12-22 08:00:00
    2010-12-21 09:09:22:751 940 e84 Report *********** Report: Initializing static reporting data ***********
    2010-12-21 09:09:22:751 940 e84 Report * OS Version = 6.1.7600.0.0.65792
    2010-12-21 09:09:22:751 940 e84 Report * OS Product Type = 0x00000004
    2010-12-21 09:09:22:772 940 e84 Report * Computer Brand = Dell Inc.
    2010-12-21 09:09:22:772 940 e84 Report * Computer Model = OptiPlex 380
    2010-12-21 09:09:22:775 940 e84 Report * Bios Revision = A01
    2010-12-21 09:09:22:775 940 e84 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A01
    2010-12-21 09:09:22:775 940 e84 Report * Bios Release Date = 2010-03-11T00:00:00
    2010-12-21 09:09:22:775 940 e84 Report * Locale ID = 1033
    2010-12-21 09:09:22:777 940 e84 AU Successfully wrote event for AU health state:0
    2010-12-21 09:09:22:777 940 e84 AU Initializing featured updates
    2010-12-21 09:09:22:777 940 e84 AU Found 0 cached featured updates
    2010-12-21 09:09:22:777 940 e84 AU Successfully wrote event for AU health state:0
    2010-12-21 09:09:22:778 940 e84 AU Successfully wrote event for AU health state:0
    2010-12-21 09:09:22:778 940 e84 AU AU finished delayed initialization
    2010-12-21 09:09:27:781 940 36c Report CWERReporter finishing event handling. (00000000)
    2010-12-21 09:10:20:421 940 bf0 AU Triggering AU detection through DetectNow API
    2010-12-21 09:10:20:422 940 bf0 AU Triggering Online detection (interactive)
    2010-12-21 09:10:20:422 940 e84 AU #############
    2010-12-21 09:10:20:422 940 e84 AU ## START ## AU: Search for updates
    2010-12-21 09:10:20:422 940 e84 AU #########
    2010-12-21 09:10:20:425 940 e84 AU <<## SUBMITTED ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
    2010-12-21 09:10:20:425 940 36c Agent *************
    2010-12-21 09:10:20:425 940 36c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-12-21 09:10:20:425 940 36c Agent *********
    2010-12-21 09:10:20:425 940 36c Agent * Online = Yes; Ignore download priority = No
    2010-12-21 09:10:20:425 940 36c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2010-12-21 09:10:20:425 940 36c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2010-12-21 09:10:20:425 940 36c Agent * Search Scope = {Machine}
    2010-12-21 09:10:20:425 940 36c Setup Checking for agent SelfUpdate
    2010-12-21 09:10:20:426 940 36c Setup Client version: Core: 7.4.7600.226 Aux: 7.4.7600.226
    2010-12-21 09:10:22:715 940 36c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2010-12-21 09:10:22:725 940 36c Misc Microsoft signed: Yes
    2010-12-21 09:10:22:745 940 36c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2010-12-21 09:10:22:750 940 36c Misc Microsoft signed: Yes
    2010-12-21 09:10:22:765 940 36c Setup Determining whether a new setup handler needs to be downloaded
    2010-12-21 09:10:22:765 940 36c Setup SelfUpdate handler is not found. It will be downloaded
    2010-12-21 09:10:22:765 940 36c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226"
    2010-12-21 09:10:52:778 940 36c Setup WARNING: Cbs StartSession, error = 0x80080005
    2010-12-21 09:10:52:778 940 36c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" failed, error = 0x80080005
    2010-12-21 09:10:52:778 940 36c Setup FATAL: SelfUpdate check failed, err = 0x80080005
    2010-12-21 09:10:52:779 940 36c Agent * WARNING: Skipping scan, self-update check returned 0x80080005
    2010-12-21 09:10:52:779 940 36c Agent * WARNING: Exit code = 0x80080005
    2010-12-21 09:10:52:779 940 36c Agent *********
    2010-12-21 09:10:52:779 940 36c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-12-21 09:10:52:779 940 36c Agent *************
    2010-12-21 09:10:52:779 940 36c Agent WARNING: WU client failed Searching for update with error 0x80080005
    2010-12-21 09:10:52:779 940 ba0 AU >>## RESUMED ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
    2010-12-21 09:10:52:780 940 ba0 AU # WARNING: Search callback failed, result = 0x80080005
    2010-12-21 09:10:52:780 940 ba0 AU # WARNING: Failed to find updates with error code 80080005
    2010-12-21 09:10:52:780 940 ba0 AU #########
    2010-12-21 09:10:52:780 940 ba0 AU ## END ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
    2010-12-21 09:10:52:780 940 ba0 AU #############
    2010-12-21 09:10:52:783 940 ba0 AU Successfully wrote event for AU health state:0
    2010-12-21 09:10:52:783 940 ba0 AU AU setting next detection timeout to 2010-12-21 19:10:52
    2010-12-21 09:10:52:783 940 ba0 AU Setting AU scheduled install time to 2010-12-22 08:00:00
    2010-12-21 09:10:52:783 940 ba0 AU Successfully wrote event for AU health state:0
    2010-12-21 09:10:52:784 940 ba0 AU Successfully wrote event for AU health state:0

  • RME 3.2 Inventory Collection Failure with error

    Hi,
    Inventory collection fails with error is "Timed out. Make sure that ICServer is running”. But the ICServer process is running. I enabled debug on could see the following in the IC_Server.log which I'm not sure if it indicates any issues.
    I can find the devices in DCR and the devices are classified as Normal in RME.
    Series of following message for all the devices
    DEBUG,[Thread-26],com.cisco.nm.rmeng.inventory.ics.core.Request,115,Removing device 181from request 1255347128972
    DEBUG,[Thread-26],com.cisco.nm.rmeng.inventory.ics.core.PriorityQueue,163,Removing, 175
    DEBUG,[Thread-26],com.cisco.nm.rmeng.inventory.ics.core.PriorityQueue,171,got device, 175
    DEBUG,[Thread-26],com.cisco.nm.rmeng.inventory.ics.core.Device,51,Removing request 1255347128972 for device 175
    DEBUG,[Thread-26],com.cisco.nm.rmeng.inventory.ics.core.PriorityQueue,177,Removed2 dev, 175from Priority of the ENUM is : 0
    then,
    DEBUG,[Thread-25],com.cisco.nm.rmeng.inventory.ics.core.PriorityQueue,89,Adding Device :175
    DEBUG,[Thread-25],com.cisco.nm.rmeng.inventory.ics.core.Device,46,Adding request 1255347128973 for device 175
    DEBUG,[Thread-25],com.cisco.nm.rmeng.inventory.ics.core.PriorityQueue,142,Found dup device in queue: 175
    DEBUG,[Thread-25],com.cisco.nm.rmeng.inventory.ics.core.Request,75,Adding device 175 to request 1255347128973
    and then the below messages
    DEBUG,[Timer-0],com.cisco.nm.rmeng.inventory.ics.threadpool.ThreadPool,69, Timer Tasks Run method is called.
    DEBUG,[Timer-0],com.cisco.nm.rmeng.inventory.ics.threadpool.ThreadPool,69, Timer Tasks Run method is called.
    DEBUG,[Timer-0],com.cisco.nm.rmeng.inventory.ics.threadpool.ThreadPool,69, Timer Tasks Run method is called
    I highly appreciate any help on this. Thanks

    The ICServer process could have locked up which means a full thread dump will be required to see why this is happening. Open a TAC service request, and they can walk you through getting this.

  • LMS4.0.1 Nexus 5020 - internal error in inventory collection

    Hello,
    2 Nexus 5020 (SysObjId ...3.719) brings internal error in inventory collection as following:
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    whereby 2 other devices from same type, same sysobjid are working well. SDT from v401 shows this device as supported.
    What can we do?
    Steffen

    Hi Steffen,
    Try updating the MDF and device packages for RME first and check the issue..
    If you have not applied the below patch before ,kindly apply this :
    Download the Patch for this BUg from cisco.com and apply it ..I hope that should take care of the issue.
    CSCto46927    Psu support changes from CCO to SPRIT
    lms40x-win-CSCto46927-0.zip (For windows)
    lms40x-sol-CSCto46927-0.tar (For solaris)
    Thanks
    Afroj

  • WSUS 3.0 SP2 on Server 2k8 R2 getting Error 364 and 10032

    This is a FRESH installation of Server 2008 R2, installed with SP1 (no updates applied from Windows Update - I want this to happen via WSUS)
    WSUS 3.0 SP2 FRESH installation from standalone installer.
    Installed KB2720211 to correct the issue of clients being unable to communicate with WSUS server.
    WSUS installs fine, synchronizes fine, but a number of updates showing "The Microsoft Software License Terms for this update failed to download"
    Many other updates report the download failed with REASON: HTTP 404 The requested URL does not exist on the server.
    Throughout the last 2 days of researching and investigating these particular errors, I have performed the following steps:
    Verify correct permissions for the drive and folders - no change
    wsusutil reset - no change
    wsusutil checkhealth - Reports WSUS working correctly
    Uninstalled and reinstalled WSUS 3.0 in full
    Removed server from any and all firewall and ISA devices, turned off the internal Windows Firewall completely - no change
    Reinstalled Server 2008R2 again from scratch, installed WSUS again from scratch - no change
    WSUS and Server 2008R2 configurations are identical to a previous installation that was working perfectly, and is NOT using a proxy.

    In my research on this issue I have encountered a number of posts mentioning this, although none of them specified v3.2.
    Given that the patch only applies to WSUS v3.2, to do so would be notably redundant. :-)
    Is the KB2734608 applicable to WSUS 3.0 as well?
    You seem to be confused by nomenclature.
    "WSUS 3.0" == WSUS v3 RTM (released Spring 2007)
    "WSUS 3.1" == WSUS v3 SP1 (released Summer 2008)
    "WSUS 3.2" == WSUS v3 SP2 (released October 2009)
    Nonetheless, the patch only applies to WSUS v3 with Service Pack 2, aka WSUS v3.2.
    I am hesitant to say that maybe an upgrade to 3.2 may fix the issue
    Since you can only install WSUS v3.2 on a Windows Server 2008 R2 server, this is really a non-issue.
    I added the WSUS role within the server manager rather than from the standalone installer.
    This was probably a key differentiator. I'm curious why you used the standalone installer to begin with.
    I should mention, during the server installation, I also did a full factory reset on the router, and reconfigured it accordingly.
    I'm still inclined to believe this had the most significant impact on your download failures.
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.
    Yea, in looking around further I figured out that the 3.2 was a reference to 3.0 SP2. I went ahead and added that patch and lost the ability to synchronize period. At that point I just wiped everything again and am back up and running.
    I used the standalone installer as the server role had originally failed and was unusable in the original installation. I stayed with the standalone installer as I had thought it may have been updated from the version included in the 2k8 R2. I now know otherwise.
    I was still able to use the wizard to start with, which allowed the server manager to add the necessary required roles and services, but would ultimately fail in installing the WSUS role. This time it all worked like a charm, so I went with it.
    As for the router, it may have been the culprit, although prior to the initial server reformat, the previous WSUS installation was working perfectly, about an hour prior to the completion of the the format and the installation and configuration of the WSUS
    server.
    Either way, thanks for the help and the clarifications on some of the items for me.

  • WSUS 3.0 SP2 on Server 2008 R2 not working (no console or other access)

    Hi,
    In a brand new network with all 2008 R2 servers I setup WSUS. Initially I could not install the role from the Roles tool in Windows and had to install it from a downloaded file from Microsoft (which I later read is due to 2008 R2).
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    and re-installing WSUS (both keeping the local database and then deleting it the second time) but nothing helps. My event log reports the following every 6 hours:
    Event ID 13042 - Self-update is not working
    Event ID 12002 - The reporting web service is not working
    Event ID 12012 - The API Remoting Web Service is not working
    Event ID 12032 - The Server Synchronization Web Service is not working
    Event ID 12022 - The Client Web Service is not working
    Event ID 12042 - The SimpleAuth Web Service is not working
    Event ID 12052 - The DSS Authentication Web Service is not working
    Some extra points based on what I have read:
    The server DOES have .net 4.0 installed
    WSUS has been removed and re-installed
    All servers are 2008 R2
    The server also runs Remote Desktop Services.. but aside from this is just a file and print server
    Because this server (and the whole network) are brand new, standard practice is to run WSUS against the Microsoft update site and install all critical and optional updates and patches and etc..
    While it was working, I can't recall installing anything that may have broken it, however typically Windows patches do not cause problems on our machines, so I do not pay too close attention to what gets installed.. Perhaps one of these updates broke WSUS?
    Can anyone offer some suggestions for how to troubleshoot this and try get things moving again?
    Thanks!

    Hi,
    > then one day the console wont connect and I have not been able to get back into WSUS to do anything.
    Any error message when you launch WSUS console?
    You mentioned you have Kaspersky Endpoint Security software installed on WSUS server, have you configured antivirus software to exclude WSUS content directory?
    If you cannot access the WSUS console and a timeout error message appears, the CPU of the WSUS server may be at, or very close to, maximum utilization, which causes the database software to time out. If the database software times out, the WSUS console cannot
    be displayed.
    One way of inadvertently overtaxing your WSUS server is to have antivirus software monitor the WSUS content directory. During synchronization, the antivirus software can overload the CPU.
    Please ignore WSUS content in your antivirus software and check the result.
    For more information please refer to following MS articles:
    Issues with the WSUS 3.0 SP2 Administration Console
    http://technet.microsoft.com/en-us/library/dd939877(v=WS.10).aspx
    The DSS Authentication Web Service is not working.
    http://social.technet.microsoft.com/Forums/en-US/configmgrsum/thread/c901eb7b-7c20-4fb8-87dd-93f128ec8703
    WSUS web services not working
    http://social.technet.microsoft.com/Forums/en/winserverwsus/thread/5b443a1c-01eb-4b73-ad06-03700032bec2
    Lawrence
    TechNet Community Support

  • Client Hardware inventory showing multiple errors

    We have some client which are not sending the operating system Build No.
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    Inventory: Action=Hardware ReportType=Full    InventoryAgent    8/7/2013 3:10:58 PM    7668 (0x1DF4)
    Inventory: Initialization completed in 0.062 seconds    InventoryAgent    8/7/2013 3:10:58 PM    7668 (0x1DF4)
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    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, BinFileVersion, BinProductVersion, Description, FilePropertiesHash, FilePropertiesHashEx, FileSize, FileVersion, Language, ParentName, Product, ProductCode, ProductVersion,
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    Collection: Namespace = \\localhost\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DisplayName, InstallDate, ProdID, Publisher, Version FROM Win32Reg_AddRemovePrograms64; Timeout = 600 secs.    InventoryAgent    8/7/2013
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    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, Drive, Manufacturer, MediaType, Name, SCSITargetId, SystemName, VolumeName FROM Win32_CDROMDrive; Timeout = 600 secs.    InventoryAgent  
     8/7/2013 3:11:03 PM    8676 (0x21E4)
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    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, BootDevice, BuildNumber, Caption, CountryCode, CSDVersion, Description, InstallDate, LastBootUpTime, Locale, Manufacturer, Name, Organization, OSLanguage, RegisteredUser, SystemDirectory,
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    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, AvailableLicenses, Description, IssuedLicenses, KeyPackId, KeyPackType, ProductType, ProductVersion, TotalLicenses FROM Win32_TSLicenseKeyPack; Timeout = 600 secs.  
     InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Collection: Class "Win32_TSLicenseKeyPack" does not exist out.    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\CIMv2\Security\MicrosoftTpm; Query = SELECT __CLASS, __PATH, __RELPATH, ManufacturerId, ManufacturerVersionInfo, SpecVersion FROM Win32_Tpm; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:20
    PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DefaultIPGateway, DHCPEnabled, DHCPServer, DNSDomain, DNSHostName, Index, IPAddress, IPEnabled, IPSubnet, MACAddress, ServiceName FROM Win32_NetworkAdapterConfiguration; Timeout
    = 600 secs.    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DeviceID, DriveLetter, ProtectionStatus FROM Bitlocker; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Skipping Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, InstanceKey, PhysicalHostName, PhysicalHostNameFullyQualified FROM Win32Reg_SMSGuestVirtualMachine, we're running on wow64 and attempting to force enumerating 32-bit
    data.    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Collection: Namespace = root\ccm; Query = SELECT __CLASS, __PATH, __RELPATH, DisplayName, Name, Version FROM CCM_InstalledComponent; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Description, DeviceID, DisplayType, MonitorManufacturer, MonitorType, Name, PixelsPerXLogicalInch, PixelsPerYLogicalInch, ScreenHeight, ScreenWidth FROM Win32_DesktopMonitor;
    Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Collection: Namespace = \\localhost\root\Microsoft\appvirt\client; Query = SELECT __CLASS, __PATH, __RELPATH, LastLaunchOnSystem, Name, PackageGUID, Version FROM Application; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:20
    PM    8676 (0x21E4)
    Failed to get IWbemService Ptr for \\localhost\root\Microsoft\appvirt\client Namespace: 8004100E    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Failed to enumerate instances of Application: 8004100E    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Collection: Namespace = \\localhost\root\vm\VirtualServer; Query = SELECT __CLASS, __PATH, __RELPATH, Name FROM VirtualMachine; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Failed to get IWbemService Ptr for \\localhost\root\vm\VirtualServer Namespace: 8004100E    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Failed to enumerate instances of VirtualMachine: 8004100E    InventoryAgent    8/7/2013 3:11:20 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, InstallDate, Manufacturer, Name, PNPDeviceID, ProductName, Status FROM Win32_SoundDevice; Timeout = 600 secs.    InventoryAgent  
     8/7/2013 3:11:20 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, CompatibleIDs, DeviceID, HardwareIDs, IsPnP, Name FROM CCM_SystemDevices; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:20 PM  
     8676 (0x21E4)
    Collection: Namespace = \\.\root\ccm\VulnerabilityAssessment; Query = SELECT __CLASS, __PATH, __RELPATH, Tool, VulnerabilityID, VulnerabilityScore FROM Win32_Vulnerability; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:21
    PM    8676 (0x21E4)
    Collection: Class "Win32_Vulnerability" does not exist out.    InventoryAgent    8/7/2013 3:11:21 PM    8676 (0x21E4)
    Collection: Namespace = root\SmsDm; Query = SELECT __CLASS, __PATH, __RELPATH, DeviceOEMInfo, DeviceType, InstalledClientID, InstalledClientServer, InstalledClientVersion, LastSyncTime, OS_AdditionalInfo, OS_Build, OS_Major, OS_Minor, OS_Platform, ProcessorArchitecture,
    ProcessorLevel, ProcessorRevision FROM SMS_ActiveSyncConnectedDevice; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:21 PM    8676 (0x21E4)
    Collection: Class "SMS_ActiveSyncConnectedDevice" does not exist out.    InventoryAgent    8/7/2013 3:11:21 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, SecurityLogStartDate, TopConsoleUser, TotalConsoleTime, TotalConsoleUsers, TotalSecurityLogTime FROM SMS_SystemConsoleUsage; Timeout = 600 secs.    InventoryAgent  
     8/7/2013 3:11:21 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, AdapterCompatibility, AdapterDACType, AdapterRAM, CurrentBitsPerPixel, CurrentHorizontalResolution, CurrentNumberOfColumns, CurrentNumberOfRows, CurrentRefreshRate, CurrentScanMode,
    CurrentVerticalResolution, Description, DeviceID, DriverDate, DriverVersion, InstalledDisplayDrivers, Name, NumberOfColorPlanes, SpecificationVersion, VideoMode, VideoModeDescription, VideoProcessor FROM Win32_VideoController; Timeout = 600 secs.  
     InventoryAgent    8/7/2013 3:11:22 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, Name FROM Win32_USBController; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:22 PM    8676
    (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, AdapterType, Description, DeviceID, MACAddress, Manufacturer, Name, ProductName, ServiceName, Status FROM Win32_NetworkAdapter; Timeout = 600 secs.    InventoryAgent  
     8/7/2013 3:11:22 PM    8676 (0x21E4)
    Collection: Namespace = root\SmsDm; Query = SELECT __CLASS, __PATH, __RELPATH, LastSyncTime, MajorVersion, MinorVersion FROM SMS_ActiveSyncService; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:23 PM    8676
    (0x21E4)
    Collection: Class "SMS_ActiveSyncService" does not exist out.    InventoryAgent    8/7/2013 3:11:23 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, AuthorizationName, BinPath, DatePosted, DateRevised, ID, InfoPath, Language, LocaleID, Product, QNumbers, RebootType, ScanAgent, Severity, Status, Summary, TimeApplied, TimeAuthorized,
    TimeDetected, Title, Type, UnattendSyntax FROM Win32_PatchState; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:23 PM    8676 (0x21E4)
    Collection: Class "Win32_PatchState" does not exist out.    InventoryAgent    8/7/2013 3:11:23 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, Manufacturer, Name, Status FROM Win32_IDEController; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:23
    PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, ChassisTypes, Manufacturer, Model, SerialNumber, SMBIOSAssetTag, Tag FROM Win32_SystemEnclosure; Timeout = 600 secs.    InventoryAgent    8/7/2013
    3:11:23 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, ID, Language, ProductID, QNumbers, RevisionNumber, Status, TimeDetected, Title, UpdateID FROM Win32_PatchState_Extended; Timeout = 600 secs.    InventoryAgent  
     8/7/2013 3:11:23 PM    8676 (0x21E4)
    Collection: Class "Win32_PatchState_Extended" does not exist out.    InventoryAgent    8/7/2013 3:11:23 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, InstanceKey, PhysicalHostName, PhysicalHostNameFullyQualified FROM Win32Reg_SMSGuestVirtualMachine64; Timeout = 600 secs.    InventoryAgent    8/7/2013
    3:11:23 PM    8676 (0x21E4)
    Update cached IWbemService pointer to namespace: \\.\root\cimv2    InventoryAgent    8/7/2013 3:11:23 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Name, TotalPageFileSpace, TotalPhysicalMemory, TotalVirtualMemory FROM CCM_LogicalMemoryConfiguration; Timeout = 600 secs.    InventoryAgent    8/7/2013
    3:11:23 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\Nap; Query = SELECT __CLASS, __PATH, __RELPATH, description, fixupURL, name, napEnabled, napProtocolVersion, systemIsolationState FROM NAP_Client; Timeout = 600 secs.    InventoryAgent    8/7/2013
    3:11:23 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, CertificateSelectionCriteria, CertificateStore, ClientAlwaysOnInternet, HttpsStateFlags, InstanceKey, InternetMPHostName, SelectFirstCertificate FROM Win32Reg_SMSAdvancedClientSSLConfiguration;
    Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:23 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, AddressWidth, BrandID, CPUHash, CPUKey, DataWidth, DeviceID, Family, Is64Bit, IsMobile, IsMulticore, Manufacturer, MaxClockSpeed, Name, NormSpeed, PCache, ProcessorId, ProcessorType,
    Revision, SocketDesignation, Status, SystemName, Version FROM SMS_Processor; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:23 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, CurrentTimeZone, Description, Domain, DomainRole, Manufacturer, Model, Name, NumberOfProcessors, Roles, Status, SystemType, UserName FROM Win32_ComputerSystem; Timeout = 600
    secs.    InventoryAgent    8/7/2013 3:11:24 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, BinFileVersion, BinProductVersion, Description, FileName, FilePropertiesHash, FilePropertiesHashEx, FileVersion, Location, Product, ProductVersion, Publisher, StartupType,
    StartupValue FROM SMS_AutoStartSoftware; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:24 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, BuildNumber, Description, Manufacturer, Name, ReleaseDate, SerialNumber, SMBIOSBIOSVersion, SoftwareElementID, SoftwareElementState, TargetOperatingSystem, Version FROM Win32_BIOS;
    Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:24 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Capabilities, DeviceID, Name, Status FROM Win32_ParallelPort; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:24 PM  
     8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, BinFileVersion, BinProductVersion, Description, ExecutableName, FilePropertiesHash, FilePropertiesHashEx, FileSize, FileVersion, HasPatchAdded, InstalledFilePath, IsSystemFile,
    IsVitalFile, Language, Product, ProductCode, ProductVersion, Publisher FROM SMS_InstalledExecutable; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:24 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, AnswerMode, DeviceID, DeviceType, Index, MaxBaudRateToPhone, MaxBaudRateToSerialPort, Model, Name, Properties, Status, StringFormat, SystemName, VoiceSwitchFeature FROM Win32_POTSModem;
    Timeout = 600 secs.    InventoryAgent    8/7/2013 3:11:59 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\ccm\VulnerabilityAssessment; Query = SELECT __CLASS, __PATH, __RELPATH, DetailKey, DetailScore, DetailValue1, DetailValue2, DetailValue3, Tool, VulnerabilityID FROM Win32_Vulnerability_Detail; Timeout = 600 secs.  
     InventoryAgent    8/7/2013 3:11:59 PM    8676 (0x21E4)
    Collection: Class "Win32_Vulnerability_Detail" does not exist out.    InventoryAgent    8/7/2013 3:11:59 PM    8676 (0x21E4)
    Collection: Namespace = \\localhost\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DisplayName, InstallDate, ProdID, Publisher, Version FROM Win32Reg_AddRemovePrograms; Timeout = 600 secs.    InventoryAgent    8/7/2013
    3:11:59 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, ID, Name, ParentID FROM Win32_ServerComponent; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:12:01 PM    8676 (0x21E4)
    Collection: Class "Win32_ServerComponent" does not exist out.    InventoryAgent    8/7/2013 3:12:01 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, AMT, AMTApps, BiosVersion, BuildNumber, DeviceID, Flash, LegacyMode, Netstack, ProvisionMode, ProvisionState, RecoveryBuildNum, RecoveryVersion, Sku, TLSMode, VendorID, ZTCEnabled
    FROM SMS_AMTObject; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:12:01 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, ClientMachineID, IsKeyManagementServiceMachine, KeyManagementServiceCurrentCount, KeyManagementServiceMachine, KeyManagementServiceProductKeyID, PolicyCacheRefreshRequired, RequiredClientCount,
    Version, VLActivationInterval, VLRenewalInterval FROM SoftwareLicensingService; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:12:01 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, ARPDisplayName, CM_DSLID, EvidenceSource, InstallDate, InstallDirectoryValidation, InstalledLocation, InstallSource, InstallType, Language, LocalPackage, ProductCode, ProductID,
    ProductName, ProductVersion, Publisher, RegisteredUser, ServicePack, SoftwareCode, SoftwarePropertiesHash, SoftwarePropertiesHashEx, UninstallString, UpgradeCode, VersionMajor, VersionMinor FROM SMS_InstalledSoftware; Timeout = 600 secs.    InventoryAgent  
     8/7/2013 3:12:01 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, LastUpdateTime, PackageID, PackageVer, Type FROM Win32_ScanPackageVersion; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:12:12 PM  
     8676 (0x21E4)
    Collection: Class "Win32_ScanPackageVersion" does not exist out.    InventoryAgent    8/7/2013 3:12:12 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, LastConsoleUse, NumberOfConsoleLogons, SystemConsoleUser, TotalUserConsoleMinutes FROM SMS_SystemConsoleUser; Timeout = 600 secs.    InventoryAgent  
     8/7/2013 3:12:12 PM    8676 (0x21E4)
    Collection: Namespace = \\.\root\ccm\invagt; Query = SELECT __CLASS, __PATH, __RELPATH, Name, SMSID, Domain, SystemRole, SystemType, LocalDateTime FROM CCM_System; Timeout = 600 secs.    InventoryAgent    8/7/2013 3:12:12 PM  
     8676 (0x21E4)
    Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Compressed, Description, DeviceID, DriveType, FileSystem, FreeSpace, Name, Size, SystemName, VolumeName, VolumeSerialNumber FROM SMS_LogicalDisk; Timeout =
    600 secs.    InventoryAgent    8/7/2013 3:12:12 PM    8676 (0x21E4)
    Collection: 50/64 inventory data items successfully inventoried.    InventoryAgent    8/7/2013 3:12:13 PM    8676 (0x21E4)
    Inventory: Collection Task completed in 74.116 seconds    InventoryAgent    8/7/2013 3:12:13 PM    8676 (0x21E4)
    Inventory: 14 Collection Task(s) failed.    InventoryAgent    8/7/2013 3:12:13 PM    8676 (0x21E4)
    Inventory: Temp report = C:\Windows\SysWOW64\CCM\Inventory\Temp\b10dd5e0-1535-409c-afa0-77a0cd56c8fe.xml    InventoryAgent    8/7/2013 3:12:13 PM    8676 (0x21E4)
    Inventory: Starting reporting task.    InventoryAgent    8/7/2013 3:12:13 PM    10060 (0x274C)
    Reporting: 3777 report entries created.    InventoryAgent    8/7/2013 3:12:14 PM    10060 (0x274C)
    Inventory: Reporting Task completed in 1.170 seconds    InventoryAgent    8/7/2013 3:12:14 PM    10060 (0x274C)
    Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {3593753E-6C4D-47D1-9EAD-048B981804BD}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted    InventoryAgent    8/7/2013 3:12:14 PM    10060
    (0x274C)
    Inventory: Cycle completed in 134.051 seconds    InventoryAgent    8/7/2013 3:13:12 PM    10060 (0x274C)
    Inventory: Action completed.    InventoryAgent    8/7/2013 3:13:12 PM    10060 (0x274C)
    Inventory: ************************ End of message processing. ************************    InventoryAgent    8/7/2013 3:13:12 PM    10060 (0x274C)
    Thanks

    Lines like this:
    Failed to get IWbemService Ptr for \\localhost\root\Microsoft\appvirt\client
    simply means that for that particular client, that wmi namespace does not exist.  I suspect that namespace does not exist on that particular client because for the specific client, it does not have the APPv client.
    or like this: Failed to get IWbemService Ptr for \\localhost\root\vm\VirtualServer    means that for that particular client, it does not have Microsoft VirtualServer installed (which you MIGHT have on a server, maybe).
    anything like that can be easily ignored and explained.  the only reason to care about those would be if you absolutely 100% KNOW that the namespace root\vm\virtualserver does exist on that client, and it does have instances, and then you are wondering
    why it's not reporting.  then maybe you would be concerned.  Otherwise, your log file looks perfectly fine.
    So; what problem are you trying to solve?
    Standardize. Simplify. Automate.

  • Prime Infrastructure 2.0: Inventory Collection - Partial Collection Failure on 2 of 4 VSS WS-C6509-E

    Hello,
    I've got a strange behaviour regarding the inventory collection for 2 of 4 virtual switching systems.
    That means the inventory collection for two VSS is succesfull (inventory collections status = Completed) for the other two systems it is not, see attachments.
    The device credentials like SNMP-RW, SSH acces are OK. I've already tried to increase SNMP timout and retries as well as telnet/ssh timout without success
    All 4 systems are identical regarding hardware model and software vesion.
    HW: WS-C6509-E
    SW: 12.2(33)SXJ3
    Any ideas or suggestions?
    Best regards,
    Bastian

    TAC and I found a bug, CSCum05301.
    May be that is also helpfull for others.
    https://tools.cisco.com/bugsearch/bug/CSCum05301/
    Symptom:
    Inventory collection will fail if following keywords are used as part on description command on the interface config level of IOS device: 1Gbps, 10Mbps etc.
    Following error message is visible on the DWC:
    Inventory Collection Status: Partial Collection Failure
    Collection Status     Failed feature(s)
    Unable to configure DSL, Serial, POS, Ethernet, Loopback, Virtual-Interface, Tunnel, Vlan, Switchport and Service Module interfaces on ISR, ASR and Switches.
    Conditions:
    Speed keywords like 1Gbps, 10Mbps etc. available as part of descrption command in IOS interface level.
    For example:
    interface FastEthernet0/3
    description 10Mbps
    Workaround:
    Use a space character between number and unit keyword, like 1 Gbps.

  • LMS 3.1 Inventory Collection fails

    I have the same problem as the following post:
    https://supportforums.cisco.com/thread/176673?tstart=0&viewcondensed
    Also, LMS fails inventory collection every time.  I click on the "failed" link from LMS Portal, but the page never comes up detailing why it has failed.  This is after I fixed an issue with group policy overwriting the "Logon as batch" setting for casuser.  Everything appeared to be up and running normally again, when I noticed the next day that inventory polling/collection is failing.  pdshow attatched.
    The following error message continues to show up in the rme_ctm.log file:
    [ Tue Feb 22  07:40:55 CST 2011 ] URN_NOT_FOUND : urn "JRM" : Not found !!
    The last entry in the CTMJrmServer.log file is:
    [ Thu Feb 10  10:52:55 CST 2011 ],INFO ,[main],com.cisco.nm.rmeng.jrmwrapper.server.CTMJobManagerServer,publishDaemonOk,99,Called CreateReady file. Return Value 0
    I've been blindly trying to chase this down and getting nowhere.

    /* Style Definitions */
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    mso-tstyle-rowband-size:0;
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    mso-style-noshow:yes;
    mso-style-priority:99;
    mso-style-qformat:yes;
    mso-style-parent:"";
    mso-padding-alt:0in 5.4pt 0in 5.4pt;
    mso-para-margin:0in;
    mso-para-margin-bottom:.0001pt;
    mso-pagination:widow-orphan;
    font-size:11.0pt;
    font-family:"Calibri","sans-serif";
    mso-ascii-font-family:Calibri;
    mso-ascii-theme-font:minor-latin;
    mso-fareast-font-family:"Times New Roman";
    mso-fareast-theme-font:minor-fareast;
    mso-hansi-font-family:Calibri;
    mso-hansi-theme-font:minor-latin;}
    Hi ,
    Great ..
    The issue was this Port was blocked 47001, which was blocked . what we did will skip that Port and
    /* Style Definitions */
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    {mso-style-name:"Table Normal";
    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
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    mso-style-priority:99;
    mso-style-qformat:yes;
    mso-style-parent:"";
    mso-padding-alt:0in 5.4pt 0in 5.4pt;
    mso-para-margin:0in;
    mso-para-margin-bottom:.0001pt;
    mso-pagination:widow-orphan;
    font-size:11.0pt;
    font-family:"Calibri","sans-serif";
    mso-ascii-font-family:Calibri;
    mso-ascii-theme-font:minor-latin;
    mso-fareast-font-family:"Times New Roman";
    mso-fareast-theme-font:minor-fareast;
    mso-hansi-font-family:Calibri;
    mso-hansi-theme-font:minor-latin;}
    the ctmregistry should have EssentialsDM on a new port, and the conflict should not reoccur.
    Thanks--
    Afroj

  • RME 4.3.1 Inventory collection failing for cisco 3925

    Hi,
    I've a customer having LMS 3.2 and RME 4.3.1. He has 14 Cisco 3925 routers out of which inventory collection for 2 fails.
    Router IOS is: c3900-universalk9-mz.SPA.150-1.M.bin".
    Can someone suggest what might be going wrong? Attached is the  IC_Server log file for reference.
    Thanks in advance,
    inner_silence

    Hi,
    Here are the exception found from the log :-
    [ Fri Mar 18  16:28:24 EDT 2011 ],ERROR,[Thread-17],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,729,Exception for device 10.103.251.12 is
    java.lang.reflect.InvocationTargetException
        at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:719)
        at java.lang.Thread.run(Thread.java:595)
    Caused by: com.cisco.nm.xms.xdi.ags.system.CollectionFailed: java.lang.StringIndexOutOfBoundsException: String index out of range: 2
        at com.cisco.nm.xms.xdi.pkgs.LibInventory.EnergyWise_HelperMethods.getDeviceEnergyWise(EnergyWise_HelperMethods.java:72)
        at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.EnergyWiseAGI_ENERGYWISE_Mib.g$eval(EnergyWiseAGI_ENERGYWISE_Mib.java:51)
        at com.cisco.nm.xms.xdi.ags.EnergyWiseAGI.g$eval(EnergyWiseAGI.java:21)
        at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
        at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
        at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
        at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
        ... 1 more
    [ Fri Mar 18  16:28:24 EDT 2011 ],ERROR,[Thread-17],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,761, Collection failed for the device : 63
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    and
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    Thanks,
    Gaganjeet
    If this post answers your question, please click the "Correct Answer" button

  • LMS 3.2 Inventory Collection Failing

    Inventory collection is failing without any detailed error information.  I'm attaching IC_Server.log. Example device is 10.79.82.250, towards end of log. I see these messages but not sure what to make of them. SNMP communication is ok and walk of system mib is ok.
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    [ Fri Dec 11  09:37:29 EST 2009 ],INFO ,[Thread-21],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventorySatellite.SatelliteHelperMethods,isVirtualMibSupported,32,
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    Go to RME > Devices > Device Management > RME Devices, and edit the device attributes for this device.  Change the SNMP timeout to 10 seconds.  Make sure you apply the changes you make.  After doing that, inventory collection should work.

  • Inventory collection fails on VSS and 6509 switches

    We have approximately 12 devices that are listed as "Inventory Never Collected". When trying to run the collection manually we get errors as shown in the attached log files.
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    The last error I saw was a timeout issue, and that is a known issue that can be solved by increasing the timeout.  With the higher timeout, clear out the IC_Server.log, then run a new inventory collection job and post the new log.  You may also need to do a sniffer trace filtering on all SNMP traffic to the device while performing the inventory collection.  This should indicate to what value the timeout needs to be set.

  • Inventory collection fails for ACE module (RME 4.3.1)

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    Post your IC_Server.log.
    Please support CSC Helps Haiti
    https://supportforums.cisco.com/docs/DOC-8895
    https://supportforums.cisco.com

  • RME 4 - Inventory Collection Failure

    I am getting the following RME inventory collection error on 4 devices.  These 4 devices were recently added to the network and were all attached to a new radius server.  I have tested AAA to the 4 switches and am confident that radius is working as intended.
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    In that case, this is probably CSCsk65355 which should be fixed in 4.1.1.  However, 4.1.1 suffers from CSCsm97530.  So I would suggest to first upgrade to RME 4.1.1.  If you continue to see this, then you can contact TAC and apply patch for CSCsm97530 over 4.1.1.

  • Inventory Collection Failure Following Upgrade to 3.2

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    There appears to be a problem getting the ifTable from these devices. It would be helpful to see a sniffer trace filtering on SNMP traffic to one failing device, then on one successful 3002 when performing inventory collection to see if there are any obvious problems. The device is replying with a noSuchName error, but it's not obvious exactly which object is causing the problem.
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