WSUS 3.0 SP2 Some clients have not yet reported
Hi, I am ready to tear my hair out here. My WSUS Server is running version 3.0 SP2 (Server Version 3.2.7600.274. I have installed the following KB's on the server (KB2720211, KB2734608 and KB29308066). Around 60% of my clients have a status of not yet reported.
The clients are on client version 7.6.7600.320. I am attaching some of the windowsupdate.log details from one of the clients which has not yet reported. Have I missed something obvious here?
Many thanks,
Niall.
04:28:04:003+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 0 updates.
2014-08-25 04:28:09:019 1328 8488 Report REPORT EVENT: {0141507D-D9AD-4A88-ABD4-AD57621FE5A5} 2014-08-25 04:28:04:004+0100 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment
Check Reporting client status.
2014-08-25 04:28:09:019 1328 8488 Report CWERReporter finishing event handling. (00000000)
2014-08-25 09:26:05:061 24804 9c54 Misc =========== Logging initialized (build: 7.6.7600.320, tz: +0100) ===========
2014-08-25 09:26:05:062 24804 9c54 Misc = Process: C:\Windows\System32\sdiagnhost.exe
2014-08-25 09:26:05:062 24804 9c54 Misc = Module: C:\Windows\system32\wuapi.dll
2014-08-25 09:26:05:061 24804 9c54 COMAPI -------------
2014-08-25 09:26:05:062 24804 9c54 COMAPI -- START -- COMAPI: Search [ClientId = <NULL>]
2014-08-25 09:26:05:062 24804 9c54 COMAPI ---------
2014-08-25 09:26:05:159 1328 88f0 Agent *************
2014-08-25 09:26:05:159 24804 9c54 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2014-08-25 09:26:05:159 1328 88f0 Agent ** START ** Agent: Finding updates [CallerId = ]
2014-08-25 09:26:05:159 1328 88f0 Agent *********
2014-08-25 09:26:05:159 1328 88f0 Agent * Online = Yes; Ignore download priority = No
2014-08-25 09:26:05:159 1328 88f0 Agent * Criteria = "IsInstalled=0 and Type='Software'"
2014-08-25 09:26:05:159 1328 88f0 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2014-08-25 09:26:05:159 1328 88f0 Agent * Search Scope = {Machine}
2014-08-25 09:26:13:705 1328 88f0 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-08-25 09:26:13:705 1328 88f0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sccm2012:8530/ClientWebService/client.asmx
2014-08-25 09:26:13:749 1328 88f0 PT WARNING: Cached cookie has expired or new PID is available
2014-08-25 09:26:13:749 1328 88f0 PT Initializing simple targeting cookie, clientId = 03fda369-08de-4b42-b59b-e98bce63adf7, target group = , DNS name = cipclyn2012.comitirl.local
2014-08-25 09:26:13:749 1328 88f0 PT Server URL =
http://sccm2012:8530/SimpleAuthWebService/SimpleAuth.asmx
2014-08-25 09:28:16:001 1328 88f0 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-08-25 09:28:16:001 1328 88f0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sccm2012:8530/ClientWebService/client.asmx
2014-08-25 09:28:23:751 1328 88f0 Agent * Found 0 updates and 88 categories in search; evaluated appl. rules of 1664 out of 2963 deployed entities
2014-08-25 09:28:23:817 1328 88f0 Agent *********
2014-08-25 09:28:23:817 1328 88f0 Agent ** END ** Agent: Finding updates [CallerId = ]
2014-08-25 09:28:23:817 1328 88f0 Agent *************
2014-08-25 09:28:23:905 24804 8a1c COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = <NULL>]
2014-08-25 09:28:23:916 24804 8a1c COMAPI - Updates found = 0
2014-08-25 09:28:23:916 24804 8a1c COMAPI ---------
2014-08-25 09:28:23:916 24804 8a1c COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2014-08-25 09:28:23:916 24804 8a1c COMAPI -------------
2014-08-25 09:28:28:813 1328 88f0 Report REPORT EVENT: {7F3E0617-A580-41BA-B529-EF750F2C7247} 2014-08-25 09:28:23:813+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2014-08-25 09:28:28:813 1328 88f0 Report REPORT EVENT: {22EEDD35-6254-4F0B-8865-F221A48D37FF} 2014-08-25 09:28:23:817+0100 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 Success Pre-Deployment
Check Reporting client status.
2014-08-25 09:28:28:813 1328 88f0 Report CWERReporter finishing event handling. (00000000)
2014-08-25 09:29:01:003 1328 2c18 AU ########### AU: Uninitializing Automatic Updates ###########
2014-08-25 09:29:01:096 1328 2c18 Report CWERReporter finishing event handling. (00000000)
2014-08-25 09:29:01:704 1328 2c18 Service *********
2014-08-25 09:29:01:704 1328 2c18 Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-08-25 09:29:01:704 1328 2c18 Service *************
2014-08-25 09:29:02:382 1328 9cac Misc =========== Logging initialized (build: 7.6.7600.320, tz: +0100) ===========
2014-08-25 09:29:02:383 1328 9cac Misc = Process: C:\Windows\system32\svchost.exe
2014-08-25 09:29:02:383 1328 9cac Misc = Module: c:\windows\system32\wuaueng.dll
2014-08-25 09:29:02:382 1328 9cac Service *************
2014-08-25 09:29:02:383 1328 9cac Service ** START ** Service: Service startup
2014-08-25 09:29:02:383 1328 9cac Service *********
2014-08-25 09:29:02:422 1328 9cac Agent * WU client version 7.6.7600.320
2014-08-25 09:29:02:422 1328 9cac Agent * Base directory: C:\Windows\SoftwareDistribution
2014-08-25 09:29:02:422 1328 9cac Agent * Access type: No proxy
2014-08-25 09:29:02:422 1328 9cac Agent * Network state: Connected
2014-08-25 09:29:33:789 1328 9efc Report CWERReporter::Init succeeded
2014-08-25 09:29:33:789 1328 9efc Agent *********** Agent: Initializing Windows Update Agent ***********
2014-08-25 09:29:33:809 1328 9efc Agent * Prerequisite roots succeeded.
2014-08-25 09:29:33:813 1328 9efc Agent *********** Agent: Initializing global settings cache ***********
2014-08-25 09:29:33:813 1328 9efc Agent * WSUS server:
http://sccm2012:8530
2014-08-25 09:29:33:813 1328 9efc Agent * WSUS status server:
http://sccm2012:8530
2014-08-25 09:29:33:813 1328 9efc Agent * Target group: (Unassigned Computers)
2014-08-25 09:29:33:813 1328 9efc Agent * Windows Update access disabled: No
2014-08-25 09:29:33:842 1328 9efc DnldMgr Download manager restoring 0 downloads
2014-08-25 09:29:33:846 1328 9efc AU ########### AU: Initializing Automatic Updates ###########
2014-08-25 09:29:33:847 1328 9efc AU # WSUS server:
http://sccm2012:8530
2014-08-25 09:29:33:848 1328 9efc AU # Detection frequency: 22
2014-08-25 09:29:33:848 1328 9efc AU # Approval type: Scheduled (Policy)
2014-08-25 09:29:33:848 1328 9efc AU # Scheduled install day/time: Every day at 3:00
2014-08-25 09:29:33:848 1328 9efc AU # Auto-install minor updates: Yes (User preference)
2014-08-25 09:29:33:848 1328 9efc AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-08-25 09:29:33:848 1328 9efc AU # Will display featured software notifications (User preference)
2014-08-25 09:29:33:850 1328 9efc AU Setting AU scheduled install time to 2014-08-26 02:00:00
2014-08-25 09:29:34:669 1328 9cac Report *********** Report: Initializing static reporting data ***********
2014-08-25 09:29:34:669 1328 9cac Report * OS Version = 6.1.7601.1.0.65792
2014-08-25 09:29:34:669 1328 9cac Report * OS Product Type = 0x00000030
2014-08-25 09:29:34:679 1328 9cac Report * Computer Brand = Hewlett-Packard
2014-08-25 09:29:34:679 1328 9cac Report * Computer Model = HP Compaq 8200 Elite CMT PC
2014-08-25 09:29:34:681 1328 9cac Report * Bios Revision = J01 v02.15
2014-08-25 09:29:34:681 1328 9cac Report * Bios Name = Default System BIOS
2014-08-25 09:29:34:681 1328 9cac Report * Bios Release Date = 2011-11-10T00:00:00
2014-08-25 09:29:34:682 1328 9cac Report * Locale ID = 6153
2014-08-25 09:29:34:770 1328 9efc AU Successfully wrote event for AU health state:0
2014-08-25 09:29:34:771 1328 9efc AU Initializing featured updates
2014-08-25 09:29:34:772 1328 9efc AU Found 0 cached featured updates
2014-08-25 09:29:34:772 1328 9efc AU Successfully wrote event for AU health state:0
2014-08-25 09:29:34:773 1328 9efc AU Successfully wrote event for AU health state:0
2014-08-25 09:29:34:773 1328 9efc AU AU finished delayed initialization
2014-08-25 09:29:39:774 1328 9ed8 Report CWERReporter finishing event handling. (00000000)
2014-08-25 09:29:42:391 1328 9efc AU Triggering AU detection through DetectNow API
2014-08-25 09:29:42:391 1328 9efc AU Triggering Online detection (interactive)
2014-08-25 09:29:42:391 1328 9cac AU #############
2014-08-25 09:29:42:391 1328 9cac AU ## START ## AU: Search for updates
2014-08-25 09:29:42:391 1328 9cac AU #########
2014-08-25 09:29:42:440 1328 9cac AU <<## SUBMITTED ## AU: Search for updates [CallId = {A408A720-49E6-4DB1-AD61-086D50DCACDF}]
2014-08-25 09:29:42:440 1328 9ed8 Agent *************
2014-08-25 09:29:42:440 1328 9ed8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-25 09:29:42:440 1328 9ed8 Agent *********
2014-08-25 09:29:42:440 1328 9ed8 Agent * Online = Yes; Ignore download priority = No
2014-08-25 09:29:42:440 1328 9ed8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-08-25 09:29:42:440 1328 9ed8 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-08-25 09:29:42:440 1328 9ed8 Agent * Search Scope = {Machine}
2014-08-25 09:29:42:440 1328 9ed8 Setup Checking for agent SelfUpdate
2014-08-25 09:29:42:464 1328 9ed8 Setup Client version: Core: 7.6.7600.320 Aux: 7.6.7600.320
2014-08-25 09:29:44:825 1328 9ed8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2014-08-25 09:29:44:927 1328 9ed8 Misc Microsoft signed: NA
2014-08-25 09:29:44:936 1328 9ed8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP5629.tmp with dwProvFlags 0x00000080:
2014-08-25 09:29:45:042 1328 9ed8 Misc Microsoft signed: NA
2014-08-25 09:29:45:125 1328 9ed8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
2014-08-25 09:29:45:129 1328 9ed8 Misc Microsoft signed: NA
2014-08-25 09:29:45:140 1328 9ed8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
2014-08-25 09:29:45:144 1328 9ed8 Misc Microsoft signed: NA
2014-08-25 09:29:45:424 1328 9ed8 Setup Determining whether a new setup handler needs to be downloaded
2014-08-25 09:29:45:424 1328 9ed8 Setup SelfUpdate handler is not found. It will be downloaded
2014-08-25 09:29:45:425 1328 9ed8 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
2014-08-25 09:29:45:427 1328 9ed8 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
2014-08-25 09:29:45:427 1328 9ed8 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
2014-08-25 09:29:45:441 1328 9ed8 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
2014-08-25 09:29:45:441 1328 9ed8 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
2014-08-25 09:29:45:461 1328 9ed8 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
2014-08-25 09:29:45:461 1328 9ed8 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-08-25 09:29:47:333 1328 9ed8 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-08-25 09:29:47:333 1328 9ed8 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sccm2012:8530/ClientWebService/client.asmx
2014-08-25 09:30:45:148 1328 9ed8 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-08-25 09:30:45:148 1328 9ed8 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sccm2012:8530/ClientWebService/client.asmx
2014-08-25 09:30:46:111 1328 9ed8 Agent * Found 0 updates and 88 categories in search; evaluated appl. rules of 1664 out of 2963 deployed entities
2014-08-25 09:30:46:166 1328 9ed8 Agent *********
2014-08-25 09:30:46:166 1328 9ed8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-25 09:30:46:166 1328 9ed8 Agent *************
2014-08-25 09:30:46:189 1328 9dd8 AU >>## RESUMED ## AU: Search for updates [CallId = {A408A720-49E6-4DB1-AD61-086D50DCACDF}]
2014-08-25 09:30:46:189 1328 9dd8 AU # 0 updates detected
2014-08-25 09:30:46:190 1328 9dd8 AU #########
2014-08-25 09:30:46:190 1328 9dd8 AU ## END ## AU: Search for updates [CallId = {A408A720-49E6-4DB1-AD61-086D50DCACDF}]
2014-08-25 09:30:46:190 1328 9dd8 AU #############
2014-08-25 09:30:46:190 1328 9dd8 AU Successfully wrote event for AU health state:0
2014-08-25 09:30:46:190 1328 9dd8 AU Featured notifications is disabled.
2014-08-25 09:30:46:190 1328 9dd8 AU AU setting next detection timeout to 2014-08-26 02:34:43
2014-08-25 09:30:46:190 1328 9dd8 AU Setting AU scheduled install time to 2014-08-26 02:00:00
2014-08-25 09:30:46:191 1328 9dd8 AU Successfully wrote event for AU health state:0
2014-08-25 09:30:46:191 1328 9dd8 AU Successfully wrote event for AU health state:0
2014-08-25 09:30:51:194 1328 9ed8 Report REPORT EVENT: {5D2061CD-53DE-4485-A7FE-F3D5C5A56D14} 2014-08-25 09:30:46:161+0100 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2014-08-25 09:30:51:194 1328 9ed8 Report REPORT EVENT: {B3107C31-2383-4E05-9666-735E6BB3376C} 2014-08-25 09:30:46:166+0100 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment
Check Reporting client status.
2014-08-25 09:30:51:194 1328 9ed8 Report CWERReporter finishing event handling. (00000000)
2014-08-25 09:34:46:986 1328 9cac AU AU setting next sqm report timeout to 2014-08-26 08:34:46
2014-08-25 09:48:15:146 1328 9cac AU ########### AU: Uninitializing Automatic Updates ###########
2014-08-25 09:48:16:775 1328 9cac Report CWERReporter finishing event handling. (00000000)
2014-08-25 09:48:16:818 1328 9cac Service *********
2014-08-25 09:48:16:818 1328 9cac Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-08-25 09:48:16:818 1328 9cac Service *************
2014-08-25 09:48:17:313 1328 a228 Misc =========== Logging initialized (build: 7.6.7600.320, tz: +0100) ===========
2014-08-25 09:48:17:313 1328 a228 Misc = Process: C:\Windows\system32\svchost.exe
2014-08-25 09:48:17:313 1328 a228 Misc = Module: c:\windows\system32\wuaueng.dll
2014-08-25 09:48:17:313 1328 a228 Service *************
2014-08-25 09:48:17:313 1328 a228 Service ** START ** Service: Service startup
2014-08-25 09:48:17:313 1328 a228 Service *********
2014-08-25 09:48:17:335 1328 a228 Agent * WU client version 7.6.7600.320
2014-08-25 09:48:17:335 1328 a228 Agent * Base directory: C:\Windows\SoftwareDistribution
2014-08-25 09:48:17:335 1328 a228 Agent * Access type: No proxy
2014-08-25 09:48:17:335 1328 a228 Agent * Network state: Connected
2014-08-25 09:49:02:380 1328 a228 Report CWERReporter::Init succeeded
2014-08-25 09:49:02:380 1328 a228 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-08-25 09:49:02:381 1328 a228 Agent * Prerequisite roots succeeded.
2014-08-25 09:49:02:381 1328 a228 Agent *********** Agent: Initializing global settings cache ***********
2014-08-25 09:49:02:381 1328 a228 Agent * WSUS server:
http://sccm2012:8530
2014-08-25 09:49:02:381 1328 a228 Agent * WSUS status server:
http://sccm2012:8530
2014-08-25 09:49:02:381 1328 a228 Agent * Target group: (Unassigned Computers)
2014-08-25 09:49:02:381 1328 a228 Agent * Windows Update access disabled: No
2014-08-25 09:49:02:396 1328 a228 DnldMgr Download manager restoring 0 downloads
2014-08-25 09:49:02:397 1328 a228 AU ########### AU: Initializing Automatic Updates ###########
2014-08-25 09:49:02:397 1328 a228 AU # WSUS server:
http://sccm2012:8530
2014-08-25 09:49:02:397 1328 a228 AU # Detection frequency: 22
2014-08-25 09:49:02:397 1328 a228 AU # Approval type: Scheduled (Policy)
2014-08-25 09:49:02:397 1328 a228 AU # Scheduled install day/time: Every day at 3:00
2014-08-25 09:49:02:397 1328 a228 AU # Auto-install minor updates: Yes (User preference)
2014-08-25 09:49:02:397 1328 a228 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-08-25 09:49:02:397 1328 a228 AU # Will display featured software notifications (User preference)
2014-08-25 09:49:02:398 1328 a228 AU Setting AU scheduled install time to 2014-08-26 02:00:00
2014-08-25 09:49:02:731 1328 a228 Report *********** Report: Initializing static reporting data ***********
2014-08-25 09:49:02:731 1328 a228 Report * OS Version = 6.1.7601.1.0.65792
2014-08-25 09:49:02:731 1328 a228 Report * OS Product Type = 0x00000030
2014-08-25 09:49:02:737 1328 a228 Report * Computer Brand = Hewlett-Packard
2014-08-25 09:49:02:737 1328 a228 Report * Computer Model = HP Compaq 8200 Elite CMT PC
2014-08-25 09:49:02:738 1328 a228 Report * Bios Revision = J01 v02.15
2014-08-25 09:49:02:738 1328 a228 Report * Bios Name = Default System BIOS
2014-08-25 09:49:02:739 1328 a228 Report * Bios Release Date = 2011-11-10T00:00:00
2014-08-25 09:49:02:739 1328 a228 Report * Locale ID = 6153
2014-08-25 09:49:02:799 1328 a228 AU Successfully wrote event for AU health state:0
2014-08-25 09:49:02:799 1328 a228 AU Initializing featured updates
2014-08-25 09:49:02:799 1328 a228 AU Found 0 cached featured updates
2014-08-25 09:49:02:800 1328 a228 AU Successfully wrote event for AU health state:0
2014-08-25 09:49:02:800 1328 a228 AU Successfully wrote event for AU health state:0
2014-08-25 09:49:02:800 1328 a228 AU AU finished delayed initialization
2014-08-25 09:49:07:802 1328 8d90 Report CWERReporter finishing event handling. (00000000)
2014-08-25 10:13:25:464 1328 a228 AU ########### AU: Uninitializing Automatic Updates ###########
2014-08-25 10:13:25:508 1328 a228 Report CWERReporter finishing event handling. (00000000)
2014-08-25 10:13:25:654 1328 a228 Service *********
2014-08-25 10:13:25:654 1328 a228 Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-08-25 10:13:25:654 1328 a228 Service *************
2014-08-25 10:13:26:952 1328 4f44 Misc =========== Logging initialized (build: 7.6.7600.320, tz: +0100) ===========
2014-08-25 10:13:26:952 1328 4f44 Misc = Process: C:\Windows\system32\svchost.exe
2014-08-25 10:13:26:952 1328 4f44 Misc = Module: c:\windows\system32\wuaueng.dll
2014-08-25 10:13:26:952 1328 4f44 Service *************
2014-08-25 10:13:26:952 1328 4f44 Service ** START ** Service: Service startup
2014-08-25 10:13:26:952 1328 4f44 Service *********
2014-08-25 10:13:27:025 1328 4f44 Agent * WU client version 7.6.7600.320
2014-08-25 10:13:27:025 1328 4f44 Agent * Base directory: C:\Windows\SoftwareDistribution
2014-08-25 10:13:27:025 1328 4f44 Agent * Access type: No proxy
2014-08-25 10:13:27:025 1328 4f44 Agent * Network state: Connected
2014-08-25 10:14:12:113 1328 4f44 Report CWERReporter::Init succeeded
2014-08-25 10:14:12:113 1328 4f44 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-08-25 10:14:12:113 1328 4f44 Agent * Prerequisite roots succeeded.
2014-08-25 10:14:12:113 1328 4f44 Agent *********** Agent: Initializing global settings cache ***********
2014-08-25 10:14:12:113 1328 4f44 Agent * WSUS server: <NULL>
2014-08-25 10:14:12:113 1328 4f44 Agent * WSUS status server: <NULL>
2014-08-25 10:14:12:113 1328 4f44 Agent * Target group: (Unassigned Computers)
2014-08-25 10:14:12:113 1328 4f44 Agent * Windows Update access disabled: No
2014-08-25 10:14:12:113 1328 4f44 DnldMgr Download manager restoring 0 downloads
2014-08-25 10:14:12:114 1328 4f44 AU ########### AU: Initializing Automatic Updates ###########
2014-08-25 10:14:12:114 1328 4f44 AU # Approval type: Scheduled (User preference)
2014-08-25 10:14:12:115 1328 4f44 AU # Scheduled install day/time: Every day at 3:00
2014-08-25 10:14:12:115 1328 4f44 AU # Auto-install minor updates: Yes (User preference)
2014-08-25 10:14:12:115 1328 4f44 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-08-25 10:14:12:115 1328 4f44 AU # Will display featured software notifications (User preference)
2014-08-25 10:14:12:115 1328 4f44 AU Setting AU scheduled install time to 2014-08-26 02:00:00
2014-08-25 10:14:12:371 1328 4f44 Report *********** Report: Initializing static reporting data ***********
2014-08-25 10:14:12:371 1328 4f44 Report * OS Version = 6.1.7601.1.0.65792
2014-08-25 10:14:12:371 1328 4f44 Report * OS Product Type = 0x00000030
2014-08-25 10:14:12:381 1328 4f44 Report * Computer Brand = Hewlett-Packard
2014-08-25 10:14:12:381 1328 4f44 Report * Computer Model = HP Compaq 8200 Elite CMT PC
2014-08-25 10:14:12:382 1328 4f44 Report * Bios Revision = J01 v02.15
2014-08-25 10:14:12:382 1328 4f44 Report * Bios Name = Default System BIOS
2014-08-25 10:14:12:382 1328 4f44 Report * Bios Release Date = 2011-11-10T00:00:00
2014-08-25 10:14:12:382 1328 4f44 Report * Locale ID = 6153
2014-08-25 10:14:12:496 1328 4f44 AU Successfully wrote event for AU health state:0
2014-08-25 10:14:12:497 1328 4f44 AU Initializing featured updates
2014-08-25 10:14:12:497 1328 4f44 AU Found 0 cached featured updates
2014-08-25 10:14:12:497 1328 4f44 AU Successfully wrote event for AU health state:0
2014-08-25 10:14:12:497 1328 4f44 AU Successfully wrote event for AU health state:0
2014-08-25 10:14:12:497 1328 4f44 AU AU finished delayed initialization
2014-08-25 10:14:12:498 1328 4f44 AU #############
2014-08-25 10:14:12:498 1328 4f44 AU ## START ## AU: Search for updates
2014-08-25 10:14:12:498 1328 4f44 AU #########
2014-08-25 10:14:12:564 1328 4f44 AU <<## SUBMITTED ## AU: Search for updates [CallId = {6BB38417-0601-472A-8E40-3AC101204669}]
2014-08-25 10:14:12:564 1328 47f8 Agent *************
2014-08-25 10:14:12:564 1328 47f8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-25 10:14:12:564 1328 47f8 Agent *********
2014-08-25 10:14:12:564 1328 47f8 Agent * Online = No; Ignore download priority = No
2014-08-25 10:14:12:564 1328 47f8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-08-25 10:14:12:564 1328 47f8 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2014-08-25 10:14:12:564 1328 47f8 Agent * Search Scope = {Machine}
2014-08-25 10:14:14:651 1328 47f8 Agent * Found 0 updates and 6 categories in search; evaluated appl. rules of 29 out of 66 deployed entities
2014-08-25 10:14:14:674 1328 47f8 Agent *********
2014-08-25 10:14:14:674 1328 47f8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-25 10:14:14:674 1328 47f8 Agent *************
2014-08-25 10:14:14:674 1328 63d0 AU >>## RESUMED ## AU: Search for updates [CallId = {6BB38417-0601-472A-8E40-3AC101204669}]
2014-08-25 10:14:14:674 1328 63d0 AU # 0 updates detected
2014-08-25 10:14:14:674 1328 63d0 AU #########
2014-08-25 10:14:14:674 1328 63d0 AU ## END ## AU: Search for updates [CallId = {6BB38417-0601-472A-8E40-3AC101204669}]
2014-08-25 10:14:14:674 1328 63d0 AU #############
2014-08-25 10:14:14:674 1328 63d0 AU No featured updates notifications to show
2014-08-25 10:14:14:675 1328 63d0 AU Setting AU scheduled install time to 2014-08-26 02:00:00
2014-08-25 10:14:14:675 1328 63d0 AU Successfully wrote event for AU health state:0
2014-08-25 10:14:14:675 1328 63d0 AU Successfully wrote event for AU health state:0
2014-08-25 10:14:17:496 1328 47f8 Report REPORT EVENT: {FD2A1084-E566-42D0-8594-505AD2F32CCD} 2014-08-25 10:14:12:497+0100 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Reboot completed.
2014-08-25 10:14:17:503 1328 47f8 Report CWERReporter finishing event handling. (00000000)
Hi Jesper,Thanks for that. I ran the detect now command as per above.
I can access the URL: http://sccm2012:8530/selfupdate/wuident.cab
Machine is still status Not yet reported.
I ran reg query HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
and it returns:
C:\Users\lyn>reg query HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
TargetGroupEnabled REG_DWORD 0x1
TargetGroup REG_SZ computers
WUServer REG_SZ
http://sccm2012:8530
WUStatusServer REG_SZ
http://sccm2012:8530
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
Regards,
Niall
Similar Messages
-
Some clients have suddenly stopped reporting
We're experiencing an issue lately with handful of machines that had the SCCM client properly installed and were able to receive policies, software deployments, etc. But now when I look at them in the console the Client column shows No, yet going into the
properties of the computer information is still being collected (last logon timestamp is recent). When I look at the log files from one of these machines, the only one I can find with an error is ClientIDManagerStartup.log:
Failed to open to WMI namespace '\\.\root\ccmvdi' (8007045b).
A client reinstall push initiated from the console will complete without error, but will not fix the issue. The only method I've found to fix these machines is to manually run ccmclean.exe to completely remove the client, then reinstall it. This is not an
ideal fix however as I need physical or remote access to each machine. I'd like to figure out what is causing these clients to stop functioning in the first place so I can fix the root cause.Is the heartbeat agent date up to date on the Clients resource record?
Have you looked at client log files to see if the agent has an issue reporting to the MP at any point in time?
Rob Marshall | UK | My Blog |
WMUG |
File CM12 Feedback |
CM12 Docs |
CM12 Release Notes
Where would I find the heartbeat agent date? When I open ClientIDManagerStartup.log on one of the affected clients, this is what is repeated indefinitely:
[----- STARTUP -----]
ClientIDManagerStartup 3/14/2013 12:38:08 PM 1892 (0x0764)
Read SMBIOS (encoded): 43004E004400300032003800310058004A005A00 ClientIDManagerStartup 3/14/2013 12:38:39 PM 4472 (0x1178)
Evaluated SMBIOS (encoded): 43004E004400300032003800310058004A005A00 ClientIDManagerStartup 3/14/2013 12:38:39 PM 4472 (0x1178)
No SMBIOS Changed ClientIDManagerStartup 3/14/2013 12:38:39 PM 4472 (0x1178)
SMBIOS unchanged ClientIDManagerStartup 3/14/2013 12:38:39 PM 4472 (0x1178)
SID unchanged ClientIDManagerStartup 3/14/2013 12:38:39 PM 4472 (0x1178)
HWID unchanged ClientIDManagerStartup 3/14/2013 12:38:40 PM 4472 (0x1178)
GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE ClientIDManagerStartup 3/14/2013 12:38:40 PM 4472 (0x1178)
Windows To Go requires a minimum operating system of Windows 8 ClientIDManagerStartup 3/14/2013 12:38:40 PM 4472 (0x1178)
Computed HardwareID=2:3B07D4C31A491B328384D8B132710867427729C5
Win32_SystemEnclosure.SerialNumber=CND0281XJZ
Win32_SystemEnclosure.SMBIOSAssetTag=
Win32_BaseBoard.SerialNumber=CND0281XJZ
Win32_BIOS.SerialNumber=CND0281XJZ
Win32_NetworkAdapterConfiguration.MACAddress=<Not used on laptop> ClientIDManagerStartup 3/14/2013 12:38:40 PM 4472 (0x1178)
Persisted hardware IDs in CCM_ClientIdentificationInformation=@:
HardwareID1=2:3B07D4C31A491B328384D8B132710867427729C5
HardwareID2=088B0C00010000FC ClientIDManagerStartup 3/14/2013 12:38:40 PM 4472 (0x1178)
Failed to open to WMI namespace '\\.\root\ccmvdi' (8007045b) ClientIDManagerStartup 3/14/2013 4:53:15 PM 1892 (0x0764)
[----- SHUTDOWN -----]
When opening CcmEval.log, this is what is repeated:
==========[ ccmeval started in process 4248 ]==================================== CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
ccmeval version: 5.0.7804.1000 CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
Loading manifest file: C:\Windows\CCM\CcmEval.xml CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
Successfully loaded ccmeval manifest file. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
Begin evaluating client health rules. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
Successfully retrieved all client health checks. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
Evaluating health check rule {4AB7D77D-3BB0-4EAB-BEFD-7C0F7DA10296} : Verify WMI service exists. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
Evaluating health check rule {518C0699-03F8-4F38-85C4-4D319EAEFC05} : Verify/Remediate WMI service startup type. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
Evaluating health check rule {7F4B6E15-2221-455B-9615-93C379E470D5} : Verify/Remediate WMI service status. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
Evaluating health check rule {14E6774A-1795-4E09-B17D-B6F36A124205} : WMI Repository Read/Write Test. CcmEval 3/15/2013 7:10:14 AM 3440 (0x0D70)
Evaluating health check rule {690A959D-6210-4930-865F-E3BB82F02133} : Verify/Remediate client WMI provider. CcmEval 3/15/2013 7:10:15 AM 3440 (0x0D70)
Evaluating health check rule {A81778B5-9A1E-4A52-9C6E-6939CEFAA118} : WMI Repository Integrity Test. CcmEval 3/15/2013 7:10:16 AM 3440 (0x0D70)
Evaluating health check rule {5CC6C949-5001-4765-84B4-DD4FDC1E6940} : Verify BITS exists. CcmEval 3/15/2013 7:10:17 AM 3440 (0x0D70)
Evaluating health check rule {C6E29CF5-F9B2-450B-AE61-C4B256A75023} : Verify/Remediate BITS startup type. CcmEval 3/15/2013 7:10:17 AM 3440 (0x0D70)
Evaluating health check rule {2F373187-6295-4CBB-BE9E-8E43C459883A} : Verify/Remediate client prerequisites. CcmEval 3/15/2013 7:10:17 AM 3440 (0x0D70)
Evaluating health check rule {AD9CAF50-6602-4857-A9F4-64864EA30BDF} : Verify/Remediate client installation. CcmEval 3/15/2013 7:10:19 AM 3440 (0x0D70)
Evaluating health check rule {8883C683-04C8-4228-BB76-2EDD666BA781} : Verify SMS Agent Host service exists. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {13F46523-5B82-417d-A363-A644E80CAD76} : Verify/Remediate SMS Agent Host service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {70BECB51-44A1-4b46-8A23-6EA3D345B677} : Verify/Remediate SMS Agent Host service status. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {C35E790D-4C05-40A8-BB46-A68578966D19} : WMI Event Sink Test. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {D9D0245D-0617-4C2F-8837-84A397AC5B22} : Verify/Remediate Microsoft Policy Platform service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {09886543-BE8B-431F-BC00-7D917632E22C} : Verify/Remediate Antimalware service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {5B50566C-363E-4F1C-8A7D-6F2D2A51B142} : Verify/Remediate Antimalware service status. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {6BC824B4-BD8C-4779-BB10-ABDBCD5AFAEB} : Verify/Remediate Network Inspection service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Failed to get SOFTWARE\Policies\Microsoft\Microsoft Antimalware\Real-Time Protection\DisableIntrusionPreventionSystem CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {D6CB32EA-423D-44CB-9C58-97CE55D2148E} : Verify/Remediate Windows Update service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {E8030BE0-B773-4742-B6A1-0870CF139117} : Verify/Remediate Windows Update service startup type on Windows 8. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {9040BA8C-580D-4FCA-8846-BBD5F5BB1597} : Verify/Remediate Configuration Manager Remote Control service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {9DCD49EF-E021-46FF-A777-49210B558527} : Verify/Remediate Configuration Manager Remote Control service status. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {934F12E3-295E-4BA0-AE0F-09859685720F} : Verify/Remediate Configuration Manager Proxy service startup type. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {43029EED-EB9D-4E35-A5F7-7FDD93EC8C57} : Verify/Remediate Configuration Manager Proxy service status. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Evaluating health check rule {7B9F8FF6-EDF7-42CA-A67F-073A2E161C19} : Verify/Remediate SQL CE database is healthy. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Successfully evaluated all client health rules. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Client is set to use HTTPS when available. The current state is 224. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Client is set to use HTTPS when available. The current state is 224. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Raising event:
instance of CCM_CcmHttp_Status
ClientID = "GUID:B56C877B-813A-48E5-8A26-9D4B35C9E89B";
DateTime = "20130315121020.684000+000";
HostName = "SCCMPRI01.network.local";
HRESULT = "0x00000000";
ProcessID = 4248;
StatusCode = 0;
ThreadID = 3440;
CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Client's current MP is http://SCCMPRI01.network.local and is accessible CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
MP check succeeded CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Send previous report if needed. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Previous report was successfully sent, no need to resend. CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Previous site code YYC, current site code YYC CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
Report is built but not necessary to send CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
==========[ ccmeval finished normally in process 4248 ]========================== CcmEval 3/15/2013 7:10:20 AM 3440 (0x0D70)
LocationServices.log also shows the machine correctly contacting the primary site server (which is also the MP). The only log that is overtly complaining about something is execmgr.log:
Software Distribution site settings (CCM_SoftwareDistributionClientConfig) policy does not yet exist on the client.
If the client is not yet registered, this is expected behavior.
Unless there are other log files that I should be looking at, I don't know where to go from here. I don't know what is causing these machines to stop receiving policies, and trying to connect to each one when they're spread around North America to manually
clean the machine and re-run the client setup is pretty much an impossibility. -
Some clients are not receiving my mail attachments.
Some clients are not receiving my mail attachments. Other recipients of the same email DO receive these attachments. It doesn't matter whether it is a jpg, pdf, doc, or other. Sending from gmail or entourage works, only sending from apple mail is a problem. This has been an ongoing problem for me in Lion and Snow Leopard. I'm new to this forum, so not sure I'm posting in the right area, but I've searched for an answer and can't find anything. Do I need a plug-in or something? I like my apple mail and don't want to switch, but this is a real problem for me. Help, please!
We have the same problem in Snow Leopard, so the problem isn't new. I've been researching this for a while now. Based on what I've read in a whole load of discussions it seems it's an issue in the way Outlook reads the e-mails send by Apple Mail. I've no idea of the technicalities of this but one obvious difference is that Mail's default formatting is Rich Text and Outlook's is HTML, but what do I know.
We've done variuos test with our PC based clients but with no success: Send as Icon; Window's friendly attachement; Mail Attachement Iconiser, etc. Nothing gets rid of the problem entirely. We're a Mac based Public Relations agency and we send image to the media all of the time...and we have no guarantees that they are getting through.
It's frustrating that Mail doesn't have an option, as it does for plain text, to send in an outlook friendly way. To me it's a huge problem and if Apple isn't going to sort it, given that Outlook is the choice of Enterprise and 95% of our clients, then we're going to have to spend thousands and switch to Outlook. Apple have gone to great pains to promote cross-compatibility with PC's and perhaps this is one little example of where they could try harder.
Mail has not had much obvious love and attention for a while and if there's an Apple employee looking in on this thread, perhaps it's time to love it up, give it a few more bells and whistles (without over-complicating of course) and make it sing with Outlook.
My last attenpt is to try Thunderbird as a default mail client; I'm told it doesn't suffer from the same PC compatibility issues. -
Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes... -
Some or all of the samples requested have not yet been acquired?
Hi,
I'm running the labview codes (8.5) on Mac platform. The Daq part number is USB-6211. Here are more details:
Mode: differential, continuous sample
Samples per channel: 250,000
Sample rate: 250 kHz
Channel: A1, A9
The data acquisition goes well in the first hour and suddenly it shows error-200284, Some or all of the samples requested have not yet been acquired. The timeout is much higher than samples / sample rate, which is 100 s. Is anyone can help me with this? I attached the labview codes.
Attachments:
Screen Shot 2012-10-31 at 6.20.22 PM.png 265 KB1. As said, you should not be using the Run Continuously button. Use a while loop to acquire your data. Setup the task before the loop and close it out after the loop.
2. When you have the while loop, put a wait in there (1 second might be good). This will help avoid the timeout issue.
3. Propagate your errors. Have the while loop stop on the error or your stop button. Use the Simple Error Handler at the end.
There are only two ways to tell somebody thanks: Kudos and Marked Solutions
Unofficial Forum Rules and Guidelines -
I recently transferred my internet service to another state.I have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the internet. Any suggestions?
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results. -
Hello,
Setup a new Windows Server 2008 Standard R2 domain with WSUS.
Added a new OU & linked a WSUS GPO to it.
Added one Windows 7 Pro 64 bit test client to the domain & moved it to the OU.
Confirmed WSUS sees the client machine under both 'All Computers' & 'Unassigned Computers' but with a 'not yet reported' status.
Successfully ran ALL the steps in this article below including wuauclt.exe /resetauthorization /detectnow and it's been over an hour but still not change in status.
http://technet.microsoft.com/en-us/library/cc708627(v=ws.10).aspx
Should I give it more time and see or are there other steps I should take instead?
ThanksHi Steven,
I have completed a rebuild of my test client (Windows 7 Pro 64 bit) and then:
- Connected to internet & installed one round of 29 windows updates
- joined the client to my Windows 2008 domain
- moved the client to my WSUS OU, replicated to all DC's
- successfully ran gpupdate /force
- Successfully ran ALL the steps in this article below including wuauclt.exe
/resetauthorization /detectnowand
http://technet.microsoft.com/en-us/library/cc708627(v=ws.10).aspx
- as mentioned yesterday, the MS Report Viewer Redistributable 2008 is indeed installed however still
has the 'not reported' status
- attempted a client shutdown a few times and no updates are installing
Below is a snapshot of the client's windowsupdate.log after it's connected to the WSUS server for your review:
2014-10-03 10:06:01:324 948 b7c Agent * WSUS server: http://192.168.5.250 (Changed)
2014-10-03 10:06:01:324 948 b7c Agent * WSUS status server: http://192.168.5.250 (Changed)
2014-10-03 10:06:01:324 948 b7c Agent * Target group: (Unassigned Computers) (Unchanged)
2014-10-03 10:06:01:324 948 b7c Agent * Windows Update access disabled: No (Unchanged)
2014-10-03 10:06:01:324 948 b7c AU AU received policy change subscription event
2014-10-03 10:06:01:324 948 b7c AU Sus server changed through policy.
2014-10-03 10:06:01:324 948 b7c AU AU Options changed from policy.
2014-10-03 10:06:01:324 948 b7c AU Successfully wrote event for AU health state:0
2014-10-03 10:06:01:324 948 b7c AU ########### AU: Policy change processed ###########
2014-10-03 10:06:01:324 948 b7c AU # Policy changed, AU refresh required = No
2014-10-03 10:06:01:324 948 b7c AU # WSUS server: http://192.168.5.250
2014-10-03 10:06:01:324 948 b7c AU # Detection frequency: 22
2014-10-03 10:06:01:324 948 b7c AU # Approval type: Pre-install notify (Policy)
2014-10-03 10:06:01:324 948 b7c AU # Auto-install minor updates: No (User preference)
2014-10-03 10:06:01:324 948 b7c AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-03 10:06:01:324 948 b7c AU AU Refresh required....
2014-10-03 10:06:01:324 948 b7c AU AU setting next detection timeout to 2014-10-03 14:06:01
2014-10-03 10:06:01:324 948 b7c AU AU setting next featured software notification timeout to 2014-10-03 14:06:01
2014-10-03 10:06:01:324 948 b7c AU Successfully wrote event for AU health state:0
2014-10-03 10:06:01:324 948 b7c AU Triggering Online detection (non-interactive)
2014-10-03 10:06:01:324 948 b7c AU #############
2014-10-03 10:06:01:324 948 b7c AU ## START ## AU: Search for updates
2014-10-03 10:06:01:324 948 b7c AU #########
2014-10-03 10:06:01:324 948 b7c AU <<## SUBMITTED ## AU: Search for updates [CallId = {5F86BBA3-A9B2-4532-AF69-A7D67881E8B2}]
2014-10-03 10:06:01:324 948 eb4 Agent *************
2014-10-03 10:06:01:324 948 eb4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-10-03 10:06:01:324 948 eb4 Agent *********
2014-10-03 10:06:01:324 948 eb4 Agent * Online = Yes; Ignore download priority = No
2014-10-03 10:06:01:324 948 eb4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-10-03 10:06:01:324 948 eb4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-10-03 10:06:01:324 948 eb4 Agent * Search Scope = {Machine}
2014-10-03 10:06:01:324 948 eb4 Setup Checking for agent SelfUpdate
2014-10-03 10:06:01:324 948 eb4 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-10-03 10:06:01:324 948 eb4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-10-03 10:06:01:340 948 b7c AU AU received handle event
2014-10-03 10:06:01:355 948 eb4 Misc Microsoft signed: Yes
2014-10-03 10:06:08:527 948 eb4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-10-03 10:06:08:543 948 eb4 Misc Microsoft signed: Yes
2014-10-03 10:06:08:543 948 eb4 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001
2014-10-03 10:06:08:543 948 eb4 Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
2014-10-03 10:06:08:543 948 eb4 Setup FATAL: SelfUpdate check failed, err = 0x800B0001
2014-10-03 10:06:08:543 948 eb4 Agent * WARNING: Skipping scan, self-update check returned 0x800B0001
2014-10-03 10:06:08:543 948 eb4 Agent * WARNING: Exit code = 0x800B0001
2014-10-03 10:06:08:543 948 eb4 Agent *********
2014-10-03 10:06:08:543 948 eb4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-10-03 10:06:08:543 948 eb4 Agent *************
2014-10-03 10:06:08:543 948 eb4 Agent WARNING: WU client failed Searching for update with error 0x800b0001
2014-10-03 10:06:08:543 948 eb4 Report CWERReporter finishing event handling. (00000000)
2014-10-03 10:06:08:543 948 c98 AU >>## RESUMED ## AU: Search for updates [CallId = {5F86BBA3-A9B2-4532-AF69-A7D67881E8B2}]
2014-10-03 10:06:08:543 948 c98 AU # WARNING: Search callback failed, result = 0x800B0001
2014-10-03 10:06:08:543 948 c98 AU # WARNING: Failed to find updates with error code 800B0001
2014-10-03 10:06:08:543 948 c98 AU #########
2014-10-03 10:06:08:543 948 c98 AU ## END ## AU: Search for updates [CallId = {5F86BBA3-A9B2-4532-AF69-A7D67881E8B2}]
2014-10-03 10:06:08:543 948 c98 AU #############
2014-10-03 10:06:08:543 948 c98 AU Successfully wrote event for AU health state:0
2014-10-03 10:06:08:543 948 c98 AU AU setting next detection timeout to 2014-10-03 19:06:08
2014-10-03 10:06:08:543 948 c98 AU Successfully wrote event for AU health state:0
2014-10-03 10:06:08:543 948 c98 AU AU setting pending client directive to 'Install Approval'
2014-10-03 10:06:08:543 948 c98 AU Successfully wrote event for AU health state:0
2014-10-03 10:06:13:504 948 eb4 Report REPORT EVENT: {D0013D8C-171B-4102-9C2D-4D917C5558A6} 2014-10-03 10:06:08:543-0400 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 800b0001 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x800b0001.
2014-10-03 10:06:13:520 948 eb4 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2014-10-03 10:06:13:520 948 eb4 Report WER Report sent: 7.6.7600.256 0x800b0001 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2014-10-03 10:06:13:520 948 eb4 Report CWERReporter finishing event handling. (00000000)
2014-10-03 10:06:23:459 948 b7c AU Launched new AU client for directive 'Install Approval', session id = 0x1
2014-10-03 10:09:30:104 948 53c AU Triggering AU detection through DetectNow API
2014-10-03 10:09:30:104 948 53c AU Triggering Online detection (non-interactive)
2014-10-03 10:09:30:104 948 b7c AU #############
2014-10-03 10:09:30:104 948 b7c AU ## START ## AU: Search for updates
2014-10-03 10:09:30:104 948 b7c AU #########
2014-10-03 10:09:30:104 948 b7c AU <<## SUBMITTED ## AU: Search for updates [CallId = {20D490B8-34AB-4F35-B591-7DE6E3334A29}]
2014-10-03 10:09:30:104 948 eb4 Agent *************
2014-10-03 10:09:30:104 948 eb4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-10-03 10:09:30:104 948 eb4 Agent *********
2014-10-03 10:09:30:104 948 eb4 Agent * Online = Yes; Ignore download priority = No
2014-10-03 10:09:30:104 948 eb4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-10-03 10:09:30:104 948 eb4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-10-03 10:09:30:104 948 eb4 Agent * Search Scope = {Machine}
2014-10-03 10:09:30:104 948 eb4 Setup Checking for agent SelfUpdate
2014-10-03 10:09:30:104 948 eb4 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-10-03 10:09:30:104 948 eb4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-10-03 10:09:30:119 948 eb4 Misc Microsoft signed: Yes
2014-10-03 10:09:30:119 948 eb4 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001
2014-10-03 10:09:30:119 948 eb4 Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
2014-10-03 10:09:30:119 948 eb4 Setup FATAL: SelfUpdate check failed, err = 0x800B0001
2014-10-03 10:09:30:119 948 eb4 Agent * WARNING: Skipping scan, self-update check returned 0x800B0001
2014-10-03 10:09:30:119 948 eb4 Agent * WARNING: Exit code = 0x800B0001
2014-10-03 10:09:30:119 948 eb4 Agent *********
2014-10-03 10:09:30:119 948 eb4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-10-03 10:09:30:119 948 eb4 Agent *************
2014-10-03 10:09:30:119 948 eb4 Agent WARNING: WU client failed Searching for update with error 0x800b0001
2014-10-03 10:09:30:119 948 c98 AU >>## RESUMED ## AU: Search for updates [CallId = {20D490B8-34AB-4F35-B591-7DE6E3334A29}]
2014-10-03 10:09:30:119 948 c98 AU # WARNING: Search callback failed, result = 0x800B0001
2014-10-03 10:09:30:119 948 c98 AU # WARNING: Failed to find updates with error code 800B0001
2014-10-03 10:09:30:119 948 c98 AU #########
2014-10-03 10:09:30:119 948 c98 AU ## END ## AU: Search for updates [CallId = {20D490B8-34AB-4F35-B591-7DE6E3334A29}]
2014-10-03 10:09:30:119 948 c98 AU #############
2014-10-03 10:09:30:119 948 c98 AU Successfully wrote event for AU health state:0
2014-10-03 10:09:30:119 948 c98 AU AU setting next detection timeout to 2014-10-03 19:09:30
2014-10-03 10:09:30:119 948 c98 AU Successfully wrote event for AU health state:0
2014-10-03 10:09:30:119 948 c98 AU Successfully wrote event for AU health state:0
2014-10-03 10:09:35:110 948 eb4 Report REPORT EVENT: {2F7F2F87-9433-452B-9370-39293B41661A} 2014-10-03 10:09:30:119-0400 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 800b0001 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x800b0001.
2014-10-03 10:09:35:110 948 eb4 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2014-10-03 10:09:35:110 948 eb4 Report WER Report sent: 7.6.7600.256 0x800b0001 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2014-10-03 10:09:35:110 948 eb4 Report CWERReporter finishing event handling. (00000000)
2014-10-03 10:10:13:485 948 eb4 PT WARNING: Cached cookie has expired or new PID is available
2014-10-03 10:10:13:485 948 eb4 PT Initializing simple targeting cookie, clientId = 6a090254-caeb-4241-a3cc-48a39310f2e2, target group = , DNS name = hp2560p-bob.usdecnmpf.org
2014-10-03 10:10:13:485 948 eb4 PT Server URL = http://192.168.5.250/SimpleAuthWebService/SimpleAuth.asmx
2014-10-03 10:10:13:765 948 eb4 Report Uploading 2 events using cached cookie, reporting URL = http://192.168.5.250/ReportingWebService/ReportingWebService.asmx
2014-10-03 10:10:13:765 948 eb4 Report Reporter successfully uploaded 2 events.
2014-10-03 10:30:09:852 948 b7c AU AU received handle event
2014-10-03 10:30:09:852 948 b7c AU AU setting pending client directive to 'Install Approval'
2014-10-03 10:30:12:049 948 b7c Shutdwn user declined update at shutdown
2014-10-03 10:30:12:049 948 b7c AU Successfully wrote event for AU health state:0
2014-10-03 10:30:12:049 948 b7c AU AU initiates service shutdown
2014-10-03 10:30:12:049 948 b7c AU ########### AU: Uninitializing Automatic Updates ###########
2014-10-03 10:30:12:330 948 b7c Report CWERReporter finishing event handling. (00000000)
2014-10-03 10:30:12:361 948 b7c Service *********
2014-10-03 10:30:12:361 948 b7c Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-10-03 10:30:12:361 948 b7c Service *************
2014-10-03 10:32:36:077 924 cfc Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-10-03 10:32:36:077 924 cfc Misc = Process: C:\Windows\system32\svchost.exe
2014-10-03 10:32:36:093 924 cfc Misc = Module: c:\windows\system32\wuaueng.dll
2014-10-03 10:32:36:077 924 cfc Service *************
2014-10-03 10:32:36:093 924 cfc Service ** START ** Service: Service startup
2014-10-03 10:32:36:093 924 cfc Service *********
2014-10-03 10:32:36:155 924 cfc Agent * WU client version 7.6.7600.256
2014-10-03 10:32:36:155 924 cfc Agent * Base directory: C:\Windows\SoftwareDistribution
2014-10-03 10:32:36:155 924 cfc Agent * Access type: No proxy
2014-10-03 10:32:36:155 924 cfc Agent * Network state: Connected
2014-10-03 10:33:22:084 924 cfc Report CWERReporter::Init succeeded
2014-10-03 10:33:22:084 924 cfc Agent *********** Agent: Initializing Windows Update Agent ***********
2014-10-03 10:33:22:084 924 cfc Agent *********** Agent: Initializing global settings cache ***********
2014-10-03 10:33:22:084 924 cfc Agent * WSUS server: http://192.168.5.250
2014-10-03 10:33:22:084 924 cfc Agent * WSUS status server: http://192.168.5.250
2014-10-03 10:33:22:084 924 cfc Agent * Target group: (Unassigned Computers)
2014-10-03 10:33:22:084 924 cfc Agent * Windows Update access disabled: No
2014-10-03 10:33:22:084 924 cfc DnldMgr Download manager restoring 0 downloads
2014-10-03 10:33:22:084 924 cfc AU ########### AU: Initializing Automatic Updates ###########
2014-10-03 10:33:22:084 924 cfc AU # WSUS server: http://192.168.5.250
2014-10-03 10:33:22:084 924 cfc AU # Detection frequency: 22
2014-10-03 10:33:22:084 924 cfc AU # Approval type: Pre-install notify (Policy)
2014-10-03 10:33:22:084 924 cfc AU # Auto-install minor updates: No (User preference)
2014-10-03 10:33:22:084 924 cfc AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-03 10:33:22:099 924 cfc Agent WARNING: Failed to get deployment data from data store, error 80248007
2014-10-03 10:33:22:099 924 cfc Agent WARNING: Failed to get deployment data from data store, error 80248007
2014-10-03 10:33:22:162 924 cfc Report *********** Report: Initializing static reporting data ***********
2014-10-03 10:33:22:162 924 cfc Report * OS Version = 6.1.7600.0.0.65792
2014-10-03 10:33:22:162 924 cfc Report * OS Product Type = 0x00000030
2014-10-03 10:33:22:162 924 cfc Report * Computer Brand = Hewlett-Packard
2014-10-03 10:33:22:162 924 cfc Report * Computer Model = HP EliteBook 2560p
2014-10-03 10:33:22:177 924 cfc Report * Bios Revision = 68SSU Ver. F.50
2014-10-03 10:33:22:177 924 cfc Report * Bios Name = Default System BIOS
2014-10-03 10:33:22:177 924 cfc Report * Bios Release Date = 2014-08-04T00:00:00
2014-10-03 10:33:22:177 924 cfc Report * Locale ID = 1033
2014-10-03 10:33:22:177 924 cfc AU Successfully wrote event for AU health state:0
2014-10-03 10:33:22:177 924 cfc AU Initializing featured updates
2014-10-03 10:33:22:177 924 cfc AU Found 0 cached featured updates
2014-10-03 10:33:22:177 924 cfc AU Successfully wrote event for AU health state:0
2014-10-03 10:33:22:177 924 cfc AU Successfully wrote event for AU health state:0
2014-10-03 10:33:22:177 924 cfc AU AU finished delayed initialization
2014-10-03 10:33:27:184 924 2bc Report CWERReporter finishing event handling. (00000000)
2014-10-03 10:57:03:039 924 cfc Shutdwn user declined update at shutdown
2014-10-03 10:57:03:039 924 cfc AU Successfully wrote event for AU health state:0
2014-10-03 10:57:03:039 924 cfc AU AU initiates service shutdown
2014-10-03 10:57:03:039 924 cfc AU ########### AU: Uninitializing Automatic Updates ###########
2014-10-03 10:57:03:320 924 cfc Report CWERReporter finishing event handling. (00000000)
2014-10-03 10:57:03:320 924 cfc Service *********
2014-10-03 10:57:03:320 924 cfc Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-10-03 10:57:03:320 924 cfc Service *************
2014-10-03 10:59:27:048 948 324 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2014-10-03 10:59:27:048 948 324 Misc = Process: C:\Windows\system32\svchost.exe
2014-10-03 10:59:27:048 948 324 Misc = Module: c:\windows\system32\wuaueng.dll
2014-10-03 10:59:27:048 948 324 Service *************
2014-10-03 10:59:27:048 948 324 Service ** START ** Service: Service startup
2014-10-03 10:59:27:064 948 324 Service *********
2014-10-03 10:59:27:126 948 324 Agent * WU client version 7.6.7600.256
2014-10-03 10:59:27:126 948 324 Agent * Base directory: C:\Windows\SoftwareDistribution
2014-10-03 10:59:27:126 948 324 Agent * Access type: No proxy
2014-10-03 10:59:27:126 948 324 Agent * Network state: Connected -
I am a bit of a computer/Internet/iTunes dummy....
I am concerned about the health of my current computer but have not yet made the commitment to a new one, but:
1) How can I transfer my iTunes account to a new computer when I get one...
and
2) What can I do if my current computer suddenly implodes and I have not yet 'copied/'saved'/otherwise protected my account, as is? -- I have already had my computer crash once and had one of your people help me restore all of the paid for songs (none of the uploaded from my own collection of CD songs, of course, so I had to spend a long time rebuilding that) -- and I believe I was told you could only help me recover that material one or two times altogether, no?
WithOUT purchasing a Mach or iCloud (I actually think I have one of the later, but rarely have checked it) account, is there anything I can do to responsibly protect my account?
Thanks for any time taken on this!!!These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
I cannot update my iPad and notes it cannot be updated due to unknown error (6). I have not yet updated my Macbook to Yosemite (which I do not intend to do so yet) so would this be the problem and if so, how can I update the iPad?
Thanks,
glhikerHi glhiker,
I understand that you may be having some issues with your ability to update your iPad. Here is an article that references your error code and can help you take some steps to resolve it:
Resolve iOS update and restore errors - Apple Support
http://support.apple.com/en-us/TS3694
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I need help getting my music from my USB to itunes onto my new computer. I have not yet downloaded itunes to my new computer, because I wanted to know how to do things first.
Is there no ANSWER TO THIS PROBLEM?
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Purchased apps are not in App Store anymore. Message states "You have not yet purchased any apps."
I just did a software update today and also changed my Apple ID password at the same time.
Now when I log in to the App Store, all of the apps that I previously purchased are gone.
They were there when I first went in to the store and as soon as I viewed my account information and then clicked back on the purchased tag, everything was gone and the message states "You have not yet purchased any apps."
Any suggestions?Thanks Carolyn... I tried that but they are still not showing up. I ended up going to their support page and filled out a form with a description of the problem. I hope that I get a response soon.
Just in case, the link for the form is below.
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing -
I just got an iPad 2 and have not yet synced to my computer. I don't want to have all the duplicate songs in my iTunes. How do I get rid of duplicates?
You don't say whether you are on PC or Mac. For Mac there are these two programs which might help (I havn't tried either) :
http://www.apple.com/downloads/macosx/ipod_itunes/songsergeant.html
http://www.apple.com/downloads/macosx/ipod_itunes/idupe.html
There are probably similar programs for PCs, but I don't know what they are. On a PC you can hold the shift key and do File > Display Exact Duplicates (without the shift they may not be exact matches) - if one of each duplicate pair has the same date added then you can sort by that and then delete those with (or without) that date. -
I have been using apple tv for 2+ years and i just purchased several new shows that began in Sept 2013. In the past, episodes I have not yet watched were marked with a green dot, but now that dot is not there.
Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going on?
[discussion moved to Acrobat Installation & Update Issues forum.]
-
'You have not yet purchased any apps' message in my purchased window?
'You have not yet purchased any apps' message in my purchased window? tried signing out and signing in again and restart..
This was because I had created a second account after total reinstall of the HDD at Genius session. Once I had reverted to my initial account all was revealed. Although I was told this was needed I had forgotten this step after my Genius session.
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I can't contact support directly because I need my serial number to enter chat. You access the serial number on the phone under settings. I can't because the phone won't turn on, it just says connect to iTunes. I can't call for support, because again
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