WSUS - Parent server will not purge computers from the unassigned group after being moved on the downstream servers.
I need some help please. I have read every forum I can think of and google for months and can not find a solution.
I have 1 Primary WSUS Server and 3 Replica servers. Often times systems are placed into the unassigned group on the replica servers and then after a syncronization they will show up on the primary server in the unassigned group.
The problem is that when I log into a replica server and move these computers to another group, they never get moved on the primary server. They will constantly remain on the primary server in the unassigned group. I know this is probably something simple that I have overlooked in the documentation, but believe me I have tried everything that I can come up with. Please help! :)
> So when you move them into the appropriate group... this is not remembered on the server.
It is... but only until the *client* (which believe that it is authoritative for its group memberships -- as a result of the policy configuation) tells the server otherwise. Then the server has the group membership as reported by the client machine.
> I thought that when the client went to contact the server again and said I'm in this group (which happens to not exist on the server)
If the *group* does not exist on the server, the client will be seen only in "All Computers". The group name reported by the client is still stored in the database as an attribute of the client, but because the console is not configured to display that group, the client computer does not appear in any group except "All Computers".
> the server would then say, yes you are; however the admin has told me that you really belong to this other group.
No, the server never assumes it is authoritative for anything coming from the client. The WUAgent is the authoritative source for everything in the WSUS environment (except Update Approvals <g>). If the WUAgent is not configured to use "policy-based groups", then the WUAgent will query the WSUS Server to determine which group(s) the client belongs to, and if the server is configured in Options | Computers to "Use the console... to assign groups", then it will answer with the currently stored group name(s). However, if the WUAgent is given that information via policy, then it doesn't ask for anything, it *tells* the server what the facts are, and those facts are used to update the WSUS database.
> On the downstream server they remain in the appropriate groups after I move them.
> Its only on the upstream server that I have this problem.
There are several configuration parameters that could be contributing to this. We should start by verifying the correct settings for all of them.
1. Options | Computers on the replica server is set to "Use group policy".
2. Options | Computers on the upstream server is set to "Use group policy".
3. The policy configured group exists on the upstream server.
4. The policy configured group has replicated to the replica server.
5. The policy has been properly applied to the client system.
6. The client appears in the correct group(s) on the replica server, according to the group(s) configured in the policy.
7. The replica server has synchronized successfully with the upstream server since the client system last *reported* to the replica.
8. The upstream server has "Reporting Rollup" enabled.
9. Sufficient time has passed to allow the upstream server to complete the asynchronous updating of the reporting data from the replica server.
If all of the above is correct, and the client system still appears in "Unassigned Computers" on the upstream server, then we'll have something that needs further investigation. Most likely, though, is that one of those items enumerated is not copasetic and is interfering with the correct recording of the client system's correct group membership. Once corrected, the upstream server will properly reflect the actual group memberhips as configured in policy.
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)
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