WV210 Error message "video for other platform/os" Browser IE 11 accessing remotely "internet"

Hello,
I have a WV210 that I have setup with port forwarding on my router. I am able to access the video internally on my intranet through IE 11 with no issues, but when I try to access the video remotely from the Internet I get the Error " Video for other platform/os. On chrome I am able to get the video but I do not have the other options since it is an unsupported browser. I think the problem has something to do with the video codec being used over the Internet. Do you know of a setting i would need to change on IE 11 or an add-on. or how I can ensure the camera is using one video codec over the other.
I am also using a lenovo laptop on windows 8.1.
Thanks for your time.

Hi linksysgt, the WVC210 is now being handled by the Cisco Small Business Support Community.
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The Search Function is your friend.... and Google too.
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